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4 jobs found for call centre

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    • auckland, auckland
    • permanent
    • NZ$55,000 - NZ$55,000, per year, Health Insurance, Life Insurance, and More
    • full-time
    Would you like to work for a not-for-profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with Southern Cross Health Society as a Claim’s Approval Consultant in their Auckland contact centre. Voted as Reader’s Digest’s most trusted Health Insurance brand for 5 years running, Southern Cross Health Society puts their members' health and well-being at the heart of what they do. What you will be doing:Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situationsGuiding and providing assurance to our members during their healthcare journeyRespond to member enquiries displaying consistently high levels of professionalismGather information, conduct research, and piece together a case to deliver a confident and clear decisionParticipate in creating and maintaining a positive, supportive and rewarding team environmentContinuously keep up to date with policy, product, and process knowledge​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – Friday, Business hours onlyWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendly You’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goals You’ll be excited about your career and growthYour experience and skills: Great with customers Excellent English skills, both verbal and writtenStrong attention to detail What you’ll get at Southern Cross: Competitive base salary Helath insurance for you and your immediate family 5 wellness days a year to use to recharge your batteries Life insuranceA free Fitbit and cash rewards for completing well-being activitiesCareer development and growth opportunities A supportive training environmentA diverse and inclusive culture where you can bring your whole self to work A fun and collaborative work environment At Southern Cross, they’re standing strong, all together with heart and vitality to be the best. If this sounds like you, please click "APPLY"We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Would you like to work for a not-for-profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with Southern Cross Health Society as a Claim’s Approval Consultant in their Auckland contact centre. Voted as Reader’s Digest’s most trusted Health Insurance brand for 5 years running, Southern Cross Health Society puts their members' health and well-being at the heart of what they do. What you will be doing:Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situationsGuiding and providing assurance to our members during their healthcare journeyRespond to member enquiries displaying consistently high levels of professionalismGather information, conduct research, and piece together a case to deliver a confident and clear decisionParticipate in creating and maintaining a positive, supportive and rewarding team environmentContinuously keep up to date with policy, product, and process knowledge​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – Friday, Business hours onlyWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendly You’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goals You’ll be excited about your career and growthYour experience and skills: Great with customers Excellent English skills, both verbal and writtenStrong attention to detail What you’ll get at Southern Cross: Competitive base salary Helath insurance for you and your immediate family 5 wellness days a year to use to recharge your batteries Life insuranceA free Fitbit and cash rewards for completing well-being activitiesCareer development and growth opportunities A supportive training environmentA diverse and inclusive culture where you can bring your whole self to work A fun and collaborative work environment At Southern Cross, they’re standing strong, all together with heart and vitality to be the best. If this sounds like you, please click "APPLY"We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • auckland, auckland
    • temporary
    • NZ$23.00 - NZ$30.00, per hour, Weekly Pay, 8% Holiday Pay
    • full-time
    Temporary opportunityCompetitive hourly rateWeekly pay Inbound calls Start ASAPWe are currently seeking experienced Customer Care Representatives across Auckland to work on a temporary basis within a well known organisation in a supportive team environment. Bring your expertise and customer care passion to the team and continue to grow your skills and knowledge with the flexibility of temporary work in a fantastic, fast paced work environment. What your day could look like?Answering inbound callsCommunicating servicesAssisting customers with queriesLogging calls and emails Resolving customer queries and issues What are we looking for?We are looking for experienced representatives with a passion for customer service and helping others. The successful candidate will have great communication skills, knowledge of computer systems, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious call centre experienceStrong communication, both written and verbalGood typing skills with accuracy and speed The ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic nature The benefitsFlexibility Supportive team environment Competitive hourly rateWeekly payOpportunity to grow your skills If this sounds like you click the apply button today. or send your cv to zeal.gandhi@randstad.co.nzI look forward to hearing from you!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Temporary opportunityCompetitive hourly rateWeekly pay Inbound calls Start ASAPWe are currently seeking experienced Customer Care Representatives across Auckland to work on a temporary basis within a well known organisation in a supportive team environment. Bring your expertise and customer care passion to the team and continue to grow your skills and knowledge with the flexibility of temporary work in a fantastic, fast paced work environment. What your day could look like?Answering inbound callsCommunicating servicesAssisting customers with queriesLogging calls and emails Resolving customer queries and issues What are we looking for?We are looking for experienced representatives with a passion for customer service and helping others. The successful candidate will have great communication skills, knowledge of computer systems, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious call centre experienceStrong communication, both written and verbalGood typing skills with accuracy and speed The ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic nature The benefitsFlexibility Supportive team environment Competitive hourly rateWeekly payOpportunity to grow your skills If this sounds like you click the apply button today. or send your cv to zeal.gandhi@randstad.co.nzI look forward to hearing from you!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • wellington central
    • temporary
    • NZ$24.00 - NZ$26.00, per hour, 8% holiday pay
    • full-time
    The Company:Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with strong communication skills, an innate ability to build rapport and hunger for problem solving. Surrounded by a supportive team and with ongoing training, you are set up to succeed from the start! If you want to expand your contact centre or customer service experience into a new environment with a technical edge then this could be the opportunity for you.The Role:Full-time, temporary contract 40 hours a weekShifts are between Mon-Sun with two days off in a row each weekCentral Wellington - brand new office and wfh options once trainedAs a Technical Customer Support Representative you will be;First point of contact providing customer service over the phone.Troubleshooting technical issues with the customerLogging incidents and managing support processes with the customer.What’s in it for you?Competitive starting rateLong term opportunity to work for a global companySupportive team environment with in-depth, ongoing trainingSound like you?The ideal candidate will have a solid background in customer service or contact centre! In addition to this, you MUST have:Strong communication skills – both written and verbalExcellent system skills and confident understanding of technologyProblem-solving skillsClear criminal history and credit checkNZ residency/citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    The Company:Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with strong communication skills, an innate ability to build rapport and hunger for problem solving. Surrounded by a supportive team and with ongoing training, you are set up to succeed from the start! If you want to expand your contact centre or customer service experience into a new environment with a technical edge then this could be the opportunity for you.The Role:Full-time, temporary contract 40 hours a weekShifts are between Mon-Sun with two days off in a row each weekCentral Wellington - brand new office and wfh options once trainedAs a Technical Customer Support Representative you will be;First point of contact providing customer service over the phone.Troubleshooting technical issues with the customerLogging incidents and managing support processes with the customer.What’s in it for you?Competitive starting rateLong term opportunity to work for a global companySupportive team environment with in-depth, ongoing trainingSound like you?The ideal candidate will have a solid background in customer service or contact centre! In addition to this, you MUST have:Strong communication skills – both written and verbalExcellent system skills and confident understanding of technologyProblem-solving skillsClear criminal history and credit checkNZ residency/citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • upper hutt central
    • contract
    • NZ$29.50 - NZ$29.50, per hour, + 8% Holiday Pay
    • full-time
    Are you looking to further your Communication, Customer Service and Administration skills within Government? Are you interested in social justice and the community across Aotearoa?Temporary, 6 month contract with potential to extend a further 3 monthsMonday - Friday OR Wednesday - Sunday Hours are 7.00am - 3.30pm AND 1.30 - 10.00pm, alternating each week$29+ ph + 8% holiday pay & 3% Kiwisaver Onsite in Upper Hutt, WellingtonAbout The Opportunity:We have an exciting new opportunity within the Justice Sector, working within a key Government department.This Customer Service/Adviser opportunity sits within a unique Operations team, supporting individuals across New Zealand. As part of this team, you will support with a range of tasks and responsibilities; Promptly managing alert systems and responding to notifications Working through system errors and tidying up databases as alerts come through Making outbound calls to all stakeholders to try and resolve issues Collating and summarizing information across various government databases and keeping records up-to-dateAbout You (We are looking for):Switched on, people oriented individuals, that are eager to learn and develop with a unique team environment.Strong communication skills both written and verbalAttention to detail is paramount Resilience and respect for protocol and privacy requiredPrevious experience in Contact Centre or Administrative roles is advantageousIf you are interested, please don't hesitate to apply today and we will be in touch regarding next steps.Any questions, please don't hesitate to contact me at tara.broderson@randstad.co.nzPlease note; all applicants must be able to provide 2 references, a clear MoJ check, satisfactory police vetting, Drug Testing and proof of vaccination against COVID-19. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you looking to further your Communication, Customer Service and Administration skills within Government? Are you interested in social justice and the community across Aotearoa?Temporary, 6 month contract with potential to extend a further 3 monthsMonday - Friday OR Wednesday - Sunday Hours are 7.00am - 3.30pm AND 1.30 - 10.00pm, alternating each week$29+ ph + 8% holiday pay & 3% Kiwisaver Onsite in Upper Hutt, WellingtonAbout The Opportunity:We have an exciting new opportunity within the Justice Sector, working within a key Government department.This Customer Service/Adviser opportunity sits within a unique Operations team, supporting individuals across New Zealand. As part of this team, you will support with a range of tasks and responsibilities; Promptly managing alert systems and responding to notifications Working through system errors and tidying up databases as alerts come through Making outbound calls to all stakeholders to try and resolve issues Collating and summarizing information across various government databases and keeping records up-to-dateAbout You (We are looking for):Switched on, people oriented individuals, that are eager to learn and develop with a unique team environment.Strong communication skills both written and verbalAttention to detail is paramount Resilience and respect for protocol and privacy requiredPrevious experience in Contact Centre or Administrative roles is advantageousIf you are interested, please don't hesitate to apply today and we will be in touch regarding next steps.Any questions, please don't hesitate to contact me at tara.broderson@randstad.co.nzPlease note; all applicants must be able to provide 2 references, a clear MoJ check, satisfactory police vetting, Drug Testing and proof of vaccination against COVID-19. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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