job details

Are you looking to kickstart your corporate career with a well-known, prestigious organisation? We are seeking a positive & motivated team players to join our clients small, supportive contact centre team in Wellington! This is the perfect role for someone who loves helping people and wants to grow within a professional environment.
...

What's in it for you?

Competitive Salary: Ranging between $60,000 - $65,000
Stable Schedule: Say goodbye to chaotic weekend rosters. Enjoy a stable Monday – Friday schedule, with 8-hour shifts
Comprehensive Training: They set you up for success with a dedicated, fully paid training period of approximately 4 weeks (working Monday – Friday, 9:00 AM – 5:30 PM).
Professional Development: A fantastic opportunity to learn and develop your skills in the contact centre industry within a respected, corporate environment.
Central Location: Work from a modern, central Wellington City office space with a supportive team culture.

Key Responsibilities:

First Impressions: Be the friendly voice on the phone, answering inbound queries and managing digital cases for a diverse community of professionals.
Problem Solving: Aim to deliver outstanding service and first call resolution, making their day easier.
Outbound Engagement: Participate in proactive outbound calling programmes following call centre processes to boost engagement.
Teamwork: Work closely with your colleagues and collaborate with other departments to get the best outcomes for their members.

What You'll Bring!

We are looking for candidates who possess a level of professional maturity and reliability that sets an example for others. You will ideally bring:

Great Attitude: A genuine and demonstrated passion for customer service, and a true enjoyment of talking to people.
Resilience: You are comfortable with change, stay optimistic, and remain calm and professional when handling complaints or tricky situations.
Eagerness to Learn: A strong drive to develop your skills, learn new systems, and grow within the contact centre industry.
Reliability: You are accountable, honest, and love actively contributing to a collaborative, knowledge-sharing team culture.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

What's in it for you?

Competitive Salary: Ranging between $60,000 - $65,000
Stable Schedule: Say goodbye to chaotic weekend rosters. Enjoy a stable Monday – Friday schedule, with 8-hour shifts
Comprehensive Training: They set you up for success with a dedicated, fully paid training period of approximately 4 weeks (working Monday – Friday, 9:00 AM – 5:30 PM).
Professional Development: A fantastic opportunity to learn and develop your skills in the contact centre industry within a respected, corporate environment.
Central Location: Work from a modern, central Wellington City office space with a supportive team culture.

Key Responsibilities:

First Impressions: Be the friendly voice on the phone, answering inbound queries and managing digital cases for a diverse community of professionals.
Problem Solving: Aim to deliver outstanding service and first call resolution, making their day easier.
Outbound Engagement: Participate in proactive outbound calling programmes following call centre processes to boost engagement.
Teamwork: Work closely with your colleagues and collaborate with other departments to get the best outcomes for their members.

What You'll Bring!

We are looking for candidates who possess a level of professional maturity and reliability that sets an example for others. You will ideally bring:

Great Attitude: A genuine and demonstrated passion for customer service, and a true enjoyment of talking to people.
Resilience: You are comfortable with change, stay optimistic, and remain calm and professional when handling complaints or tricky situations.
Eagerness to Learn: A strong drive to develop your skills, learn new systems, and grow within the contact centre industry.
Reliability: You are accountable, honest, and love actively contributing to a collaborative, knowledge-sharing team culture.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills
Call Centre Representative, CSR, Data entry, call centre, Contact Centre operator, Contact Centre, Customer Service, Customer Service Representative, Hospitality
qualifications
- Relevant Experience
education
Primary School/Junior High

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summary

wellington, greater wellington
NZ$60,000 - NZ$65,000 per year
contract

specialism
call centre & customer service
sub specialism
customer service
reference number
90M0703636_0550236130783700215

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tara broderson

customer solutions officer
- wellington, greater wellington
- contract
- NZ$65,000 - NZ$75,000 per year
Are you a self-starter who thrives in high-energy environments? Do you love talking to people, organizing details, and bringing calm to potential chaos? A reputable, forward-thinking organization is looking for a versatile team player to join operations as a Customer Solutions Officer. This is a 12 month fixed term contract. If you're adaptable, resilient, and passionate about facilitating clear communication, this might be the perfect space for you to shi
posted 27 august 2026
Are you a self-starter who thrives in high-energy environments? Do you love talking to people, organizing details, and bringing calm to potential chaos? A reputable, forward-thinking organization is looking for a versatile team player to join operations as a Customer Solutions Officer. This is a 12 month fixed term contract. If you're adaptable, resilient, and passionate about facilitating clear communication, this might be the perfect space for you to shi
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customer service representative.

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reference and background check.

the perfect job for you.

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tara broderson

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