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8 jobs found for customer service

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    • trentham, wellington
    • temporary
    • NZ$25.00 - NZ$25.00, per hour, + 8% holiday pay
    • full-time
    Are you looking to further your Communication, Customer Service and Administration skills within Government? Are you interested in social justice and the community across Aotearoa?About The Opportunity We have an exciting new opportunity within the Justice Sector, working within a key Government department.This Customer Service/Administration opportunity sits within a unique Operations team, supporting individuals across New Zealand.As part of this team, you will support with a range of tasks and responsibilities; - managing inbound and outbound requests and inquiries via phone and email- processing applications- coordinating clients going on site & managing health and safety- having an attitude of wanting to help the community - work well under pressure - able to learn new systems quickly- collating and summarizing information across various government databases and keeping records up-to-dateThis role is;Temporary, 6 month assignment Monday - Friday Rostered shifts between 730am - 4pm, 9am - 530pm, 12pm - 830pm, 2pm - 1030pm. ( you will cover 1 only )ASAP start $25ph + 8% holiday payUpper Hutt location About YouWe are looking for;Switched on, people oriented individuals, that are eager to learn and develop with a unique team environment.Strong communication skills both written and verbalAttention to detail is paramount Resilience and respect for protocol and privacy required. Previous experience in Contact Centre or Administrative roles is advantageous but not necessaryGood with new systemsAcademic interest in Psychology, Criminology, Sociology, Social Work or Politics If you are interested, please don't hesitate, apply today and we will be in touch regarding next steps.Please note; all applicants must be able to provide 2 references, Clear MoJ check, Police Vetting, Drug Testing and proof of vaccination against COVID-19.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you looking to further your Communication, Customer Service and Administration skills within Government? Are you interested in social justice and the community across Aotearoa?About The Opportunity We have an exciting new opportunity within the Justice Sector, working within a key Government department.This Customer Service/Administration opportunity sits within a unique Operations team, supporting individuals across New Zealand.As part of this team, you will support with a range of tasks and responsibilities; - managing inbound and outbound requests and inquiries via phone and email- processing applications- coordinating clients going on site & managing health and safety- having an attitude of wanting to help the community - work well under pressure - able to learn new systems quickly- collating and summarizing information across various government databases and keeping records up-to-dateThis role is;Temporary, 6 month assignment Monday - Friday Rostered shifts between 730am - 4pm, 9am - 530pm, 12pm - 830pm, 2pm - 1030pm. ( you will cover 1 only )ASAP start $25ph + 8% holiday payUpper Hutt location About YouWe are looking for;Switched on, people oriented individuals, that are eager to learn and develop with a unique team environment.Strong communication skills both written and verbalAttention to detail is paramount Resilience and respect for protocol and privacy required. Previous experience in Contact Centre or Administrative roles is advantageous but not necessaryGood with new systemsAcademic interest in Psychology, Criminology, Sociology, Social Work or Politics If you are interested, please don't hesitate, apply today and we will be in touch regarding next steps.Please note; all applicants must be able to provide 2 references, Clear MoJ check, Police Vetting, Drug Testing and proof of vaccination against COVID-19.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • wellington central
    • temporary
    • NZ$25.00 - NZ$25.00, per hour, + 8% Holiday Pay
    • full-time
    Ever thought about working in Government?Are you looking for an opportunity to take your customer service experience into a professional environment and steer your career in a new direction? If so, we want to hear from you! About:This government agency is seeking an experienced Applications Call Centre Operator/Administrator who is confident to manage inbound calls, make contact with clients and medical staff and manage administration of applications as they are received from customers. This temporary position is required to provide interim support to the Enquiry Line and the Applications Support Team. The role:- Be the first point of contact for clients and families regarding confidential information - Able to be patient and empathetic towards all clients - Shift pattern is Monday - Friday 8 - 5pm- Start date - ASAP- initially a 3 month contract with the opportunity to extend. About you:We are looking for;Motivated customer service professionals.Confident communicatorsProactive customer champions that act with maturity and urgency to service the customer's needsHaving previously worked with confidential information would be a bonus At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Ever thought about working in Government?Are you looking for an opportunity to take your customer service experience into a professional environment and steer your career in a new direction? If so, we want to hear from you! About:This government agency is seeking an experienced Applications Call Centre Operator/Administrator who is confident to manage inbound calls, make contact with clients and medical staff and manage administration of applications as they are received from customers. This temporary position is required to provide interim support to the Enquiry Line and the Applications Support Team. The role:- Be the first point of contact for clients and families regarding confidential information - Able to be patient and empathetic towards all clients - Shift pattern is Monday - Friday 8 - 5pm- Start date - ASAP- initially a 3 month contract with the opportunity to extend. About you:We are looking for;Motivated customer service professionals.Confident communicatorsProactive customer champions that act with maturity and urgency to service the customer's needsHaving previously worked with confidential information would be a bonus At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • wellington, wellington
    • temporary
    • full-time
    We are seeking candidates who can work well under pressure, have excellent customer service skills and banking experience - particularly AML, CDD or KYC exposure. This is an ASAP start through to December 2022, based in Wellington Central. The roleOur client is a well known financial institution and are seeking candidates to work within their Operations function. You will be updating databases, liaising with customers - internal/external, providing exceptional customer service and resolving queries efficiently and effectively. You will also be responsible for onboarding customers and transaction monitoring.About youBanking industry exposureDetail orientedCustomer focusedProcess driven Problem solver Analytical - exposure to banking practices Quick to pick up systems and new technologyTeam player Can work well under pressure and in a target driven environment How to apply Please click apply to submit your application - should you have any questions then please call Jade on 04 494 1326/ jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are seeking candidates who can work well under pressure, have excellent customer service skills and banking experience - particularly AML, CDD or KYC exposure. This is an ASAP start through to December 2022, based in Wellington Central. The roleOur client is a well known financial institution and are seeking candidates to work within their Operations function. You will be updating databases, liaising with customers - internal/external, providing exceptional customer service and resolving queries efficiently and effectively. You will also be responsible for onboarding customers and transaction monitoring.About youBanking industry exposureDetail orientedCustomer focusedProcess driven Problem solver Analytical - exposure to banking practices Quick to pick up systems and new technologyTeam player Can work well under pressure and in a target driven environment How to apply Please click apply to submit your application - should you have any questions then please call Jade on 04 494 1326/ jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • christchurch, canterbury
    • permanent
    • NZ$21.00 - NZ$22.00 per hour
    • part-time
    Do you want to work on a project that will contribute to improving services in the community?We are currently looking for Face to Face data collectors to interview members of the public who will be attending the Christchurch Lights festivalAbout the role:We’re working with an organisation that works with companies and agencies for data collection purposes. One of the ways they collect data is through collecting email addresses. The participants will be sent a survey from the Lights Festivals organisers which will give them insights about how to improve the festival. This role would ideally suit someone who is looking for additional work in the evening, which could work around your family, your studies or your own personal commitments. Training day: 25th June 2022 5pm (1 hour and fully paid)First night: 25th June 2022 6-10pmSecond Night:2nd July 2022 5pm-10pmPay rate: up to $22.75 per hour + 8% holiday pay.What we can offer you:Opportunity to build customer service skills.Opportunity for ongoing casual work.Helping improve services in your community.The ideal candidate will have:Comfortable approaching and speaking to people.Ability to relate to people of different walks of life.Good organisational skills.Excellent communication skillsIf you think this sounds like you, please hit the “APPLY” button. Alternatively if you have an questions then please email me on jesse.lustywinter@randstad.co.nz I look forward to hearing from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Do you want to work on a project that will contribute to improving services in the community?We are currently looking for Face to Face data collectors to interview members of the public who will be attending the Christchurch Lights festivalAbout the role:We’re working with an organisation that works with companies and agencies for data collection purposes. One of the ways they collect data is through collecting email addresses. The participants will be sent a survey from the Lights Festivals organisers which will give them insights about how to improve the festival. This role would ideally suit someone who is looking for additional work in the evening, which could work around your family, your studies or your own personal commitments. Training day: 25th June 2022 5pm (1 hour and fully paid)First night: 25th June 2022 6-10pmSecond Night:2nd July 2022 5pm-10pmPay rate: up to $22.75 per hour + 8% holiday pay.What we can offer you:Opportunity to build customer service skills.Opportunity for ongoing casual work.Helping improve services in your community.The ideal candidate will have:Comfortable approaching and speaking to people.Ability to relate to people of different walks of life.Good organisational skills.Excellent communication skillsIf you think this sounds like you, please hit the “APPLY” button. Alternatively if you have an questions then please email me on jesse.lustywinter@randstad.co.nz I look forward to hearing from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • burnside, canterbury
    • permanent
    • NZ$50,000 - NZ$53,000 per year
    • full-time
    Our client is growing! And we need customer service - technical support agents today! You will be responsible for providing technical support and knowledge to customers over the phone, solving technical issues, and escalating problems when required.Have you got technical support experience? Do you have a passion for helping people? Are you a recent uni grad who's passionate about technology? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a great team behind them. Come join a growing team based in Christchurch. If you want to work somewhere with career progression this is the company for you. In return you will be provided robust training, an opportunity to learn and grow your commercial knowledge, and a team that will support you from start to finish.Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersThis role will ideally suit someone who has great communication skills, a passion for helping people with technical based queries, and someone who wants to be part of an exciting and collaborative team.If you are interested in this position then please apply below, or please email andrew.birznieks@randstad.co.nz for any further information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our client is growing! And we need customer service - technical support agents today! You will be responsible for providing technical support and knowledge to customers over the phone, solving technical issues, and escalating problems when required.Have you got technical support experience? Do you have a passion for helping people? Are you a recent uni grad who's passionate about technology? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a great team behind them. Come join a growing team based in Christchurch. If you want to work somewhere with career progression this is the company for you. In return you will be provided robust training, an opportunity to learn and grow your commercial knowledge, and a team that will support you from start to finish.Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersThis role will ideally suit someone who has great communication skills, a passion for helping people with technical based queries, and someone who wants to be part of an exciting and collaborative team.If you are interested in this position then please apply below, or please email andrew.birznieks@randstad.co.nz for any further information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sumner, canterbury
    • temporary
    • NZ$21.20 - NZ$22.75 per hour
    • part-time
    Do you want to work on a project that will contribute to improving services in the community?We are currently looking for Face to Face Surveyors to interview members of the public who live in Sumner, and the surrounding areas.About the role:We’re working with an organisation that works with companies and agencies for data collection purposes. One of the ways they collect data is through face to face surveys and interviews. In this role you would be approaching people in Sumner and the surrounding area. This role would ideally suit someone who is looking for additional work in the evening, which could work around your family, your studies or your own personal commitments. Training day: 20th June 2022 (4 hours and fully paid)Start Date: 20th June 2022 (7 days temp)Hours: M-F (2 hours each evening, 4pm-6pm)Hours: S-S (3.50 hours each evening, 2.30-6pm)Pay rate: up to $22.75 per hour + 8% holiday pay.You can also work in the call centre for an additional 2 hours each day after the face to face surveying has concluded for the day.What we can offer you:Opportunity to build customer service skills.Opportunity for ongoing casual work.Helping improve services in your community.The ideal candidate will have:Comfortable approaching and speaking to people.Ability to relate to people of different walks of life.Good organisational skills.Excellent communication skillsIf you think this sounds like you, please hit the “APPLY” button. Alternatively if you have an questions then please email me on andrew.birznieks@randstad.co.nz I look forward to hearing from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Do you want to work on a project that will contribute to improving services in the community?We are currently looking for Face to Face Surveyors to interview members of the public who live in Sumner, and the surrounding areas.About the role:We’re working with an organisation that works with companies and agencies for data collection purposes. One of the ways they collect data is through face to face surveys and interviews. In this role you would be approaching people in Sumner and the surrounding area. This role would ideally suit someone who is looking for additional work in the evening, which could work around your family, your studies or your own personal commitments. Training day: 20th June 2022 (4 hours and fully paid)Start Date: 20th June 2022 (7 days temp)Hours: M-F (2 hours each evening, 4pm-6pm)Hours: S-S (3.50 hours each evening, 2.30-6pm)Pay rate: up to $22.75 per hour + 8% holiday pay.You can also work in the call centre for an additional 2 hours each day after the face to face surveying has concluded for the day.What we can offer you:Opportunity to build customer service skills.Opportunity for ongoing casual work.Helping improve services in your community.The ideal candidate will have:Comfortable approaching and speaking to people.Ability to relate to people of different walks of life.Good organisational skills.Excellent communication skillsIf you think this sounds like you, please hit the “APPLY” button. Alternatively if you have an questions then please email me on andrew.birznieks@randstad.co.nz I look forward to hearing from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • porirua, wellington
    • permanent
    • NZ$55,000 - NZ$56,300 per year
    • full-time
    Are you looking to further your customer service experience within an office environment? Are you tech savvy and like solving problems? Want to do all this, whilst supporting communities across Aotearoa? The Organisation This unique Service Desk team supports a key public sector organisation, providing a tangible impact on New Zealander's across the country. As part of this team, supporting a large organization such as this, no two problems or days are the same and your customer service and communications skills will be vital. This is a great opportunity if you're technically savvy, to further these technical skills with in depth, ongoing training and support and kick start your career.The Role This Permanent, Full Time Service Desk role is based in Porirua and the nature of their work and the people they support means they operate on 24/7 roster. These 8 - 10 hour shifts rotate between the Day, Evening and Night shift patterns across the course of a month, offering added incentives for on call, whilst also allowing your body the time to settle into these shift routines. The special nature of this team is evident from these hours, so we are looking for individuals that are flexible and excited by the opportunity to support the community in this unique environment. In this role, your responsibilities will include;Providing exceptional internal and external customer service via phone and emailMonitoring and driving timely response to customers Level 1 & 2 technical support across all business unitsLogging and maintaining incidents and requests using internal ticketing systemEscalating requests to senior level as requiredFollowing up on service requests & taking ownership of incidentsAbout YouWe are looking for individuals that are driven by outcomes and problem solving; that thrive in a customer service/people orientated environment and are looking to develop their skill set. If you have;Excellent customer service skills from either Retail, Hospitality or Contact Centre A interest in technology, either personally or academicallyAbility to multi task & high levels of organizational skillsExperience with MS Office suite including Outlook, Windows and Office 365Previous L1 & some L2 service desk experience in a corporate/enterprise environment (beneficial but not required) If this sounds like you, we would love to hear from you.Apply today via the link provided and we'll be in touch. PLEASE NOTE - All applicants will need;NZ Citizen or Permanent Resident Clear Criminal Background Check (MoJ and Police Vetting) 2 current referencesAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you looking to further your customer service experience within an office environment? Are you tech savvy and like solving problems? Want to do all this, whilst supporting communities across Aotearoa? The Organisation This unique Service Desk team supports a key public sector organisation, providing a tangible impact on New Zealander's across the country. As part of this team, supporting a large organization such as this, no two problems or days are the same and your customer service and communications skills will be vital. This is a great opportunity if you're technically savvy, to further these technical skills with in depth, ongoing training and support and kick start your career.The Role This Permanent, Full Time Service Desk role is based in Porirua and the nature of their work and the people they support means they operate on 24/7 roster. These 8 - 10 hour shifts rotate between the Day, Evening and Night shift patterns across the course of a month, offering added incentives for on call, whilst also allowing your body the time to settle into these shift routines. The special nature of this team is evident from these hours, so we are looking for individuals that are flexible and excited by the opportunity to support the community in this unique environment. In this role, your responsibilities will include;Providing exceptional internal and external customer service via phone and emailMonitoring and driving timely response to customers Level 1 & 2 technical support across all business unitsLogging and maintaining incidents and requests using internal ticketing systemEscalating requests to senior level as requiredFollowing up on service requests & taking ownership of incidentsAbout YouWe are looking for individuals that are driven by outcomes and problem solving; that thrive in a customer service/people orientated environment and are looking to develop their skill set. If you have;Excellent customer service skills from either Retail, Hospitality or Contact Centre A interest in technology, either personally or academicallyAbility to multi task & high levels of organizational skillsExperience with MS Office suite including Outlook, Windows and Office 365Previous L1 & some L2 service desk experience in a corporate/enterprise environment (beneficial but not required) If this sounds like you, we would love to hear from you.Apply today via the link provided and we'll be in touch. PLEASE NOTE - All applicants will need;NZ Citizen or Permanent Resident Clear Criminal Background Check (MoJ and Police Vetting) 2 current referencesAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • wellington, wellington
    • contract
    • NZ$32.00 - NZ$37.00, per hour, + 8% Holiday Pay
    • full-time
    Are you looking to expand your customer service skills and take that step up into an advisory role?Here at Randstad we specialise in Customer Service recruitment for Contact Centres in Government, providing individuals the opportunity to expand and utilise their customer service skills, whilst supporting Kiwi's far and wide. The BasicsFull Time Role (40 hours a week)Monday - FridaySet shifts between 7.30am - 5.30pm ( 8 hour days )Initial 6 Month Contract, potential for extension to 12 months$32 - 37 p/h + 8% Holiday PayASAP startThe Organisation and RoleThis is a varied role that incorporates analytical skills with a customer focused approach. You will be working in a team within a major division of this government department. In this role, you will be responsible for collating and recording information, communicating with key points of contact and you will be striving to work collaboratively with your team, other divisions and external customers. If you are looking to kickstart your career within a cohesive team setting, that fosters growth and encourages progression then this is the role for you!This is a fixed term role until December, however this may extend / other opportunities within the ministry may become available.About youSuccessful candidates in this role have come from a variety of backgrounds; hospitality, recent grads or customer service. We are looking for people with the right attitude, a candidate that will go above and beyond and is passionate about creating a safe NewZealand. Some of the desired attributes for this role are:Strong customer service skillsArticulate, analytical and display strong writing/reporting skillsComputer literateTeam focusedBuild rapport / relationships with our stakeholdersDisplay compassion and empathy when dealing with our customersKnowledge of farming would be beneficial but not essentialAvailable until June 2023 if contract extends Please note:Applicants must be NZ Citizen, Permanent Residents or have long term working rights (2/3 year visas).If this sounds like an opportunity you would be interested, please don't hesitate. Apply today! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you looking to expand your customer service skills and take that step up into an advisory role?Here at Randstad we specialise in Customer Service recruitment for Contact Centres in Government, providing individuals the opportunity to expand and utilise their customer service skills, whilst supporting Kiwi's far and wide. The BasicsFull Time Role (40 hours a week)Monday - FridaySet shifts between 7.30am - 5.30pm ( 8 hour days )Initial 6 Month Contract, potential for extension to 12 months$32 - 37 p/h + 8% Holiday PayASAP startThe Organisation and RoleThis is a varied role that incorporates analytical skills with a customer focused approach. You will be working in a team within a major division of this government department. In this role, you will be responsible for collating and recording information, communicating with key points of contact and you will be striving to work collaboratively with your team, other divisions and external customers. If you are looking to kickstart your career within a cohesive team setting, that fosters growth and encourages progression then this is the role for you!This is a fixed term role until December, however this may extend / other opportunities within the ministry may become available.About youSuccessful candidates in this role have come from a variety of backgrounds; hospitality, recent grads or customer service. We are looking for people with the right attitude, a candidate that will go above and beyond and is passionate about creating a safe NewZealand. Some of the desired attributes for this role are:Strong customer service skillsArticulate, analytical and display strong writing/reporting skillsComputer literateTeam focusedBuild rapport / relationships with our stakeholdersDisplay compassion and empathy when dealing with our customersKnowledge of farming would be beneficial but not essentialAvailable until June 2023 if contract extends Please note:Applicants must be NZ Citizen, Permanent Residents or have long term working rights (2/3 year visas).If this sounds like an opportunity you would be interested, please don't hesitate. Apply today! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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