SKILLS & EXPERIENCE
- Proven experience working within an IT Help-desk/Service Desk environment in an on-site client side position.
- ITIL foundation certified or have experience working within an ITIL environment understanding its sound processes.
- Strong technical knowledge of Microsoft systems and modern desktop applications.
- Exceptional customer service skills with a passion for helping non-technical users.
- Managing user accounts, licenses, Active Directory, Handling password resets, user permissions
- Ability to balance telephone-based troubleshooting with hands-on physical desktop support.
- Proactive attitude toward learning new technologies and supporting digital transformation projects.
- Excellent communication skills and the ability to work effectively within a team.
Click the APPLY button and include your resume and cover letter or for further information please email helen.avery@randstaddigital.co.nz
* Please note, we can only consider applicants that are legally entitled to work in New Zealand at the time of application.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
