3 jobs found for help desk it support

Our client is growing! And we need customer service - helpdesk agents today! You will be responsible for providing technical support and knowledge to customers over the phone, solving technical issues, and escalating problems when required.Have you got technical support experience? Do you have a passion for helping people? Are you a recent uni grad who's passionate about technology? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a great team behind them. Come join a growing team based in Christchurch. If you want to work somewhere with career progression this is the company for you. In return you will be provided robust training, an opportunity to learn and grow your commercial knowledge, and a team that will support you from start to finish.Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersThis role will ideally suit someone who has great communication skills, a passion for helping people with technical based queries, and someone who wants to be part of an exciting and collaborative team.If you are interested in this position then please apply below, or please email andrew.birznieks@randstad.co.nz for any further information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Role:We are looking for a Junior Desktop Engineer to work for a client that provides critical services to our local community. Duties: Stock control of PC orders. This involves doing a stocktake, assessing stock levels for upcoming rollout, and organizing storage.Machine builds (will be taught to do this) for upcoming corporate refresh once PCs arrive.Managing peripherals and PC orders and deliveries to individual staff.Support desktop, mobile, software and infrastructure for the users. Excellent technical capabilities.Assisting the Desktop Engineer, and coverage of their leave as required. Contact:If this sounds like something that you would be interested in, please apply via the online portal. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Role:We are looking for a Junior Desktop Engineer to work for a client that provides critical services to our local community. Duties: Stock control of PC orders. This involves doing a stocktake, assessing stock levels for upcoming rollout, and organizing storage.Machine builds (will be taught to do this) for upcoming corporate refresh once PCs arrive.Managing peripherals and PC orders and deliveries to individual staff.Support desktop, mobile, software and infrastructure for the users. Excellent technical capabilities.Assisting the Desktop Engineer, and coverage of their leave as required. Contact:If this sounds like something that you would be interested in, please apply via the online portal. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.