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    4 jobs found for Call centre in Canterbury

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      • christchurch central, canterbury
      • temporary
      • full-time
      We are very excited to be working exclusively with St John. We have a number of work from home COVID Advisor roles available. The person in this role will be servicing multiple inbound and outbound queues related to COVID. This is the perfect role for someone with strong customer service experience, the ability to handle stressful situations with patience and resilience and the ability to work from home. The role:Servicing multiple inbound and outbound queues related to COVID. Work from home.Calls can be stressful and would require someone with patience and resilience. The calls can cover callers in managed isolation, self-isolation, manual outbound calls and vaccination queries. Please note this is subject to change as the COVID response changes.The role requires a lot of flexibility; you could be servicing multiple queues throughout the day. Shifts are Tuesday-Saturday 11:15am - 8pm OR Sunday - Thursday 11:15 - 8pmTraining will be for three days 8am - 5pm. The ideal candidate will have:Excellent customer service skills.Ability to be flexible and work across a number of different work streamsA headset or set of good headphones.A stable internet connectionA confidential work from home setup Worked in a call centre role within the last 3 yearsHave a smart mobile phone Have no planned leave for your first 2 weeks of work. Have no planned leave for more than 2 days over the next 2 months (Christmas and New year's) If this sounds like something you are interested in, please apply through the link.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are very excited to be working exclusively with St John. We have a number of work from home COVID Advisor roles available. The person in this role will be servicing multiple inbound and outbound queues related to COVID. This is the perfect role for someone with strong customer service experience, the ability to handle stressful situations with patience and resilience and the ability to work from home. The role:Servicing multiple inbound and outbound queues related to COVID. Work from home.Calls can be stressful and would require someone with patience and resilience. The calls can cover callers in managed isolation, self-isolation, manual outbound calls and vaccination queries. Please note this is subject to change as the COVID response changes.The role requires a lot of flexibility; you could be servicing multiple queues throughout the day. Shifts are Tuesday-Saturday 11:15am - 8pm OR Sunday - Thursday 11:15 - 8pmTraining will be for three days 8am - 5pm. The ideal candidate will have:Excellent customer service skills.Ability to be flexible and work across a number of different work streamsA headset or set of good headphones.A stable internet connectionA confidential work from home setup Worked in a call centre role within the last 3 yearsHave a smart mobile phone Have no planned leave for your first 2 weeks of work. Have no planned leave for more than 2 days over the next 2 months (Christmas and New year's) If this sounds like something you are interested in, please apply through the link.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • hornby, canterbury
      • permanent
      • NZ$50,000 - NZ$55,000 per year
      • full-time
      My client is a leading manufacturer of products for the plumbing sector. The building industry is booming right now, and due to this growth a new team member is required for their busy branch in Hornby. This is a Customer Service role, which is primarily phone based with a component of administration work. This is a Monday - Friday (9am - 5.30pm) full time position with little requirement to work outside business hours. On site parking is also available for staff. In this role, you will be responsible for:Processing orders and credit notesAnswering phone calls and dealing with technical enquiries from customersOrganising transport or following up on freight not deliveredPricing and quotesDealing with supplier representativesEmailingLiaising with key stakeholdersOur ideal candidate has at least 2 years experience working in customer service. You will need a fast typing speed, and have good computer literacy. You will thrive when working in a fast paced environment, and be adept at juggling multiple priorities which can change on a dime. Whilst this role is similar to a call centre, it is not your traditional call centre role as you will need to take ownership and see a customer’s enquiry through to completion.An attractive remuneration package is on offer, which includes salary, Southern Cross Health Insurance, and bonus. Long term career development is also available for the right candidate. The team is award-winning, fun, highly engaged ,and hard working. If this sounds like you then please apply online today, or please feel free to email me on andrew.birznieks@randstad.co.nz. We look forward to hear from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      My client is a leading manufacturer of products for the plumbing sector. The building industry is booming right now, and due to this growth a new team member is required for their busy branch in Hornby. This is a Customer Service role, which is primarily phone based with a component of administration work. This is a Monday - Friday (9am - 5.30pm) full time position with little requirement to work outside business hours. On site parking is also available for staff. In this role, you will be responsible for:Processing orders and credit notesAnswering phone calls and dealing with technical enquiries from customersOrganising transport or following up on freight not deliveredPricing and quotesDealing with supplier representativesEmailingLiaising with key stakeholdersOur ideal candidate has at least 2 years experience working in customer service. You will need a fast typing speed, and have good computer literacy. You will thrive when working in a fast paced environment, and be adept at juggling multiple priorities which can change on a dime. Whilst this role is similar to a call centre, it is not your traditional call centre role as you will need to take ownership and see a customer’s enquiry through to completion.An attractive remuneration package is on offer, which includes salary, Southern Cross Health Insurance, and bonus. Long term career development is also available for the right candidate. The team is award-winning, fun, highly engaged ,and hard working. If this sounds like you then please apply online today, or please feel free to email me on andrew.birznieks@randstad.co.nz. We look forward to hear from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • papanui, canterbury
      • permanent
      • NZ$42,000 - NZ$45,000 per year
      • full-time
      Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday on a rotating roster, with the flexibility to work 24/7 in the future. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday on a rotating roster, with the flexibility to work 24/7 in the future. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • burnside, canterbury
      • permanent
      • NZ$50,000 - NZ$53,000 per year
      • full-time
      Our client is growing! And we need customer service - helpdesk agents today! You will be responsible for providing technical support and knowledge to customers over the phone, solving technical issues, and escalating problems when required.Have you got technical support experience? Do you have a passion for helping people? Are you a recent uni grad who's passionate about technology? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a great team behind them. Come join a growing team based in Christchurch. If you want to work somewhere with career progression this is the company for you. In return you will be provided robust training, an opportunity to learn and grow your commercial knowledge, and a team that will support you from start to finish.Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersThis role will ideally suit someone who has great communication skills, a passion for helping people with technical based queries, and someone who wants to be part of an exciting and collaborative team.If you are interested in this position then please apply below, or please email andrew.birznieks@randstad.co.nz for any further information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Our client is growing! And we need customer service - helpdesk agents today! You will be responsible for providing technical support and knowledge to customers over the phone, solving technical issues, and escalating problems when required.Have you got technical support experience? Do you have a passion for helping people? Are you a recent uni grad who's passionate about technology? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a great team behind them. Come join a growing team based in Christchurch. If you want to work somewhere with career progression this is the company for you. In return you will be provided robust training, an opportunity to learn and grow your commercial knowledge, and a team that will support you from start to finish.Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersThis role will ideally suit someone who has great communication skills, a passion for helping people with technical based queries, and someone who wants to be part of an exciting and collaborative team.If you are interested in this position then please apply below, or please email andrew.birznieks@randstad.co.nz for any further information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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