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    22 jobs found for Customer Service

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      • wellington, wellington
      • permanent
      • NZ$50,000 - NZ$60,000, per year, insurances, 4% Kiwisaver
      • full-time
      The company This New Zealand investment company are going through a rapid period of expansion and growing their customer centric support team. With a strong focus on being prepared for the ever changing digital world, this company pride themselves on customer exprience and helping New Zealanders to put their money to work. What's in it for you4% KiwisaverLife, health and trauma insuranceDiverse calendar of social events including brewery tours, beer & wine tasting, Friday drinksTraining and exposure across various business unitsThe role A diverse role that ensures the smooth running of their products and that the customer experience is second to none. You will be focusing on the following: Updating customer accountsProviding a seamless customer journey Handling inquiries through web, email and phone Onboarding and opening new accounts Handling customer requestsAbout youWe are open to a range of experience and it will be candidates that demonstrate the right attitude that will be successful! You will display the following attributesStrong team player Eager to learn Can work autonomously when requiredCan adapt well to change Strong attention to detail Customer centric and loves to go above and beyond Next steps Please apply via the link or email Elizabeth for more info : elizabeth.taylor@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      The company This New Zealand investment company are going through a rapid period of expansion and growing their customer centric support team. With a strong focus on being prepared for the ever changing digital world, this company pride themselves on customer exprience and helping New Zealanders to put their money to work. What's in it for you4% KiwisaverLife, health and trauma insuranceDiverse calendar of social events including brewery tours, beer & wine tasting, Friday drinksTraining and exposure across various business unitsThe role A diverse role that ensures the smooth running of their products and that the customer experience is second to none. You will be focusing on the following: Updating customer accountsProviding a seamless customer journey Handling inquiries through web, email and phone Onboarding and opening new accounts Handling customer requestsAbout youWe are open to a range of experience and it will be candidates that demonstrate the right attitude that will be successful! You will display the following attributesStrong team player Eager to learn Can work autonomously when requiredCan adapt well to change Strong attention to detail Customer centric and loves to go above and beyond Next steps Please apply via the link or email Elizabeth for more info : elizabeth.taylor@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington central
      • permanent
      • NZ$45,000 - NZ$48,000 per year
      • full-time
      Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the role Monday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout you Previous contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Elizabeth on 04 471 6463/ elizabeth.taylor@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the role Monday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout you Previous contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Elizabeth on 04 471 6463/ elizabeth.taylor@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington central
      • permanent
      • NZ$45,000 - NZ$48,000 per year
      • full-time
      Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the roleMonday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout youPrevious contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Elizabeth on 04 471 6463/ elizabeth.taylor@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the roleMonday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout youPrevious contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Elizabeth on 04 471 6463/ elizabeth.taylor@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington central
      • permanent
      • NZ$45,000 - NZ$48,000 per year
      • full-time
      Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the role Monday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout you Previous contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Miria at miria.jacobs@randstad.co.nz or 04 471 4876 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the role Monday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout you Previous contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Miria at miria.jacobs@randstad.co.nz or 04 471 4876 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • manukau, auckland
      • permanent
      • NZ$50,000 - NZ$55,000, per year, Job Security, Start in Lockdown, 50-55k
      • full-time
      Join a close knit team, providing excellent customer service for a well established, trusted, New Zealand brand. Our client has been around for 60 years and manufactures high-end building products for the residential and commercial construction industry. With so many orders coming in, our client has the need for another excellent customer service representative to join the team - is that you?Based in Manukau (But starting and working from home while we’re in lockdown) we're looking for someone who has a knack for customer service and enjoys answering customer queries and processing orders. If you have experience delivering exceptional customer service over both the phone and email please read on and apply!About the role:This opportunity is 40 hours Monday to Friday 9am-5pm. The successful applicant will be required to respond to customer queries and process orders over the phone and using email. It would be a great plus to your application if you had experience in data entry, as accuracy when keying orders is essential.Using several computer toolsdelivering high-quality customer support over the phone and emailAccurately processing orders from B2B clientsSupporting the sales teamProcessing orders from origin to dispatchKeeping clients up to date on new products and featuresMeeting the service level agreement target (SLA)Delivering professional customer service that leads to customer satisfactionSalary:Salary $50,000 - $55,000 per annum based on your experiencePerks:Free onsite parking!Supportive work environmentChristmas party + Other Corporate eventsFuture learning and development opportunitiesOpportunity to move into other parts of the large companyFull training and onboarding will take place to ensure that you’re set up for success!About you:Technically savvy, bubbly and switched onFast and accurate data entryA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge!Sounds good? Apply today! Thanks for your interest, I’d love to see your application. Kind regards, Mark Allan from Randstad Recruitment.Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Join a close knit team, providing excellent customer service for a well established, trusted, New Zealand brand. Our client has been around for 60 years and manufactures high-end building products for the residential and commercial construction industry. With so many orders coming in, our client has the need for another excellent customer service representative to join the team - is that you?Based in Manukau (But starting and working from home while we’re in lockdown) we're looking for someone who has a knack for customer service and enjoys answering customer queries and processing orders. If you have experience delivering exceptional customer service over both the phone and email please read on and apply!About the role:This opportunity is 40 hours Monday to Friday 9am-5pm. The successful applicant will be required to respond to customer queries and process orders over the phone and using email. It would be a great plus to your application if you had experience in data entry, as accuracy when keying orders is essential.Using several computer toolsdelivering high-quality customer support over the phone and emailAccurately processing orders from B2B clientsSupporting the sales teamProcessing orders from origin to dispatchKeeping clients up to date on new products and featuresMeeting the service level agreement target (SLA)Delivering professional customer service that leads to customer satisfactionSalary:Salary $50,000 - $55,000 per annum based on your experiencePerks:Free onsite parking!Supportive work environmentChristmas party + Other Corporate eventsFuture learning and development opportunitiesOpportunity to move into other parts of the large companyFull training and onboarding will take place to ensure that you’re set up for success!About you:Technically savvy, bubbly and switched onFast and accurate data entryA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge!Sounds good? Apply today! Thanks for your interest, I’d love to see your application. Kind regards, Mark Allan from Randstad Recruitment.Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • auckland, auckland
      • permanent
      • health & wellness benefits
      • full-time
      Would you like to work for a not for profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with a great company that is leading in its industry as a Customer Service Consultant in their Auckland based contact centre. What you will be doing: Providing exceptional customer service which promotes member satisfaction and brand loyalty​You’ll ensure our members are getting value out of their insurance products by resolving enquiries and making policy changes​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills:Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get at this company:Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing well-being activitiesNewly built open plan office in Wynyard QuarterCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentYou do not need to have previous call centre experience. If this sounds like you, please click "APPLY" We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Would you like to work for a not for profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with a great company that is leading in its industry as a Customer Service Consultant in their Auckland based contact centre. What you will be doing: Providing exceptional customer service which promotes member satisfaction and brand loyalty​You’ll ensure our members are getting value out of their insurance products by resolving enquiries and making policy changes​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills:Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get at this company:Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing well-being activitiesNewly built open plan office in Wynyard QuarterCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentYou do not need to have previous call centre experience. If this sounds like you, please click "APPLY" We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • auckland, auckland
      • permanent
      • full-time
      My client is seeking a candidate with construction experience for a position based near Victoria Park in Auckland. This is a permanent full time position and is a great opportunity for someone who wants to grow their career in a technical sales support/bid coordinator role. The role This position will report to the Business Development Manager and involve supporting them with sales activities including: - Answering calls and liaising with clients - Reading plans and preparing quotes for engineering services - Following up with warm leads to covert them to business - Assisting the Business Development Manager as required - General administration duties as required The candidate The successful candidate for this position will be able to demonstrate the following: - Experience in the construction industry or relevant teritiary studies in engineering, architecture, quantity surveying or a related discipline - The ability to read plans - Administration skills - Time management and organisational skills - Tech savvy Opportunity This is a great opportunity to work for a founder operated company with ambitious growth plans. There are flexible work options available for those who might be juggling family committments, and long term opportunities for development. If you are a fresh graduate looking for a foot in the door, or wanting to transition into sales then this is a role not to be missed! To apply Please apply online in the first instance or contact Stephanie from Randstad on 021 310 024 for more information (please only call if you have specific questions about the role. Company name will only be released to shortlisted applicants). At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      My client is seeking a candidate with construction experience for a position based near Victoria Park in Auckland. This is a permanent full time position and is a great opportunity for someone who wants to grow their career in a technical sales support/bid coordinator role. The role This position will report to the Business Development Manager and involve supporting them with sales activities including: - Answering calls and liaising with clients - Reading plans and preparing quotes for engineering services - Following up with warm leads to covert them to business - Assisting the Business Development Manager as required - General administration duties as required The candidate The successful candidate for this position will be able to demonstrate the following: - Experience in the construction industry or relevant teritiary studies in engineering, architecture, quantity surveying or a related discipline - The ability to read plans - Administration skills - Time management and organisational skills - Tech savvy Opportunity This is a great opportunity to work for a founder operated company with ambitious growth plans. There are flexible work options available for those who might be juggling family committments, and long term opportunities for development. If you are a fresh graduate looking for a foot in the door, or wanting to transition into sales then this is a role not to be missed! To apply Please apply online in the first instance or contact Stephanie from Randstad on 021 310 024 for more information (please only call if you have specific questions about the role. Company name will only be released to shortlisted applicants). At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • papanui, canterbury
      • permanent
      • NZ$44,000 - NZ$45,000 per year
      • full-time
      Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday (7am-7pm) on a rotating roster. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday (7am-7pm) on a rotating roster. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • papanui, canterbury
      • permanent
      • full-time
      Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday (7am-7pm) on a rotating roster. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday (7am-7pm) on a rotating roster. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • takapuna, auckland
      • permanent
      • full-time
      Have you thought about a change in your career? Do you care about the health and wellbeing of New Zealanders? If you enjoy helping people and making a difference, then this may be the perfect role for you. We are a part of a large global company with our corporate head office in Europe but still have a local family feel.We have full-time customer service roles available in the contact centre based in Takapuna starting at the end of September. What you will be doing:Making outbound calls to support our customers to encourage them to book appointments regarding hearing aidsProviding exceptional customer service ​Contribute to a culture of accountability, ownership, and trust amongst the team ​Monday – Friday. Monday-Thursday 10:30am-7:00pm Friday 8:30-5:00pmWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendly You’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goals Your experience and skills: Great with customers, previous experience in retail, hospitality, or contact centresExcellent English skills, both verbal and writtenStrong attention to detail What you’ll get with us: Career development and growth opportunities Job satisfaction where you are genuinely making a differenceA supportive training environmentA diverse and inclusive culture where you can bring your whole self to work A fun and collaborative work environment Modern working environment based in TakapunaWorking closer to home. We are a 2-minute walk from the bus depotIf this sounds like you, please click "APPLY" or alternatively send your CV to me via email: kate.manera@randstad.co.nzI look forward to receiving your application!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Have you thought about a change in your career? Do you care about the health and wellbeing of New Zealanders? If you enjoy helping people and making a difference, then this may be the perfect role for you. We are a part of a large global company with our corporate head office in Europe but still have a local family feel.We have full-time customer service roles available in the contact centre based in Takapuna starting at the end of September. What you will be doing:Making outbound calls to support our customers to encourage them to book appointments regarding hearing aidsProviding exceptional customer service ​Contribute to a culture of accountability, ownership, and trust amongst the team ​Monday – Friday. Monday-Thursday 10:30am-7:00pm Friday 8:30-5:00pmWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendly You’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goals Your experience and skills: Great with customers, previous experience in retail, hospitality, or contact centresExcellent English skills, both verbal and writtenStrong attention to detail What you’ll get with us: Career development and growth opportunities Job satisfaction where you are genuinely making a differenceA supportive training environmentA diverse and inclusive culture where you can bring your whole self to work A fun and collaborative work environment Modern working environment based in TakapunaWorking closer to home. We are a 2-minute walk from the bus depotIf this sounds like you, please click "APPLY" or alternatively send your CV to me via email: kate.manera@randstad.co.nzI look forward to receiving your application!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • albany, auckland
      • permanent
      • full-time
      Are you a recent graduate, do you want to move on from retail, maybe you’re a people person who’s just looking for something a bit closer to home. If any of the above sounds like you, read on! We’re looking for someone who has great soft skills, someone who loves talking to people and delivering excellent customer service. We know that job security is really important; you will be able to work from home during lockdowns and relax knowing that your job is secure. If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Job Location:Based in Albany, North Shore, Auckland What’s on offer:Beautiful corporate work environment, strong team cultureSalary and bonus packageFull time, 10:30-7pmFree off Street ParkingJob Security through lockdownsFull time, Permanent OpportunityMonday to FridayFull training and support from day 1Start in lockdown from home, then work from the Albany officeEnjoy work functions and ‘the company sharing table’ Who we’re looking for:Experienced customer service representativeSomeone who loves serving customers over the phoneExcellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeGreat with computersProactive problem-solver The role:Process orders over the phone and through emailBuild relationships with customers and colleaguesResolve customer complaintsExcellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communication If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you a recent graduate, do you want to move on from retail, maybe you’re a people person who’s just looking for something a bit closer to home. If any of the above sounds like you, read on! We’re looking for someone who has great soft skills, someone who loves talking to people and delivering excellent customer service. We know that job security is really important; you will be able to work from home during lockdowns and relax knowing that your job is secure. If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Job Location:Based in Albany, North Shore, Auckland What’s on offer:Beautiful corporate work environment, strong team cultureSalary and bonus packageFull time, 10:30-7pmFree off Street ParkingJob Security through lockdownsFull time, Permanent OpportunityMonday to FridayFull training and support from day 1Start in lockdown from home, then work from the Albany officeEnjoy work functions and ‘the company sharing table’ Who we’re looking for:Experienced customer service representativeSomeone who loves serving customers over the phoneExcellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeGreat with computersProactive problem-solver The role:Process orders over the phone and through emailBuild relationships with customers and colleaguesResolve customer complaintsExcellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communication If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • albany, auckland
      • permanent
      • NZ$51,000 - NZ$53,000, per year, free parking, 51-53k, great management!
      • full-time
      We have an exciting opportunity to work for a large and thriving New Zealand technology company. Apply to be part of a supportive and friendly work culture where people are a priority and the company is making great strides in their industry. Based in Albany (But starting and working from home while we’re in lockdown) We're looking for someone who's bubbly, switched on and loves people. You’ll need to have a good understanding of technology; maybe you’re the go-to IT person in your family, you’ve just finished some studies in the IT area, or you just love to troubleshoot tech problems. If you have experience delivering exceptional customer service over both the phone and email please read on and apply! About the role:This opportunity is 40 hours on a rostered Monday to Friday. The successful applicant will be required to diagnose and investigate incoming calls, assist our product installers and customers with their hardware and software. Using several computer tools, such as SalesForce (CRM)delivering high-quality technical support over the phone and emailWorking closely with the account management teamProcessing orders from origin to dispatchProviding training to clients over the phoneKeeping clients up to date on new products and featuresEscalating technical issues to the technical support teamMeeting the service level agreement target (SLA)Testing the software on devices to gain product knowledgeDelivering professional customer service that leads to customer satisfaction Salary:Salary $51,000 - $53,000 per annum based on your experience Perks:Free onsite parking!Work from home one day per week (once lockdown is over)Time to catch up and connect with the team over a coffeeChristmas party + Other Corporate eventsTime off over ChristmasWork laptop and headset providedFull training will be offered and you will be supported by experts in the business About you: Technically savvy, bubbly and switched onA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge! Sounds good? Apply today! Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We have an exciting opportunity to work for a large and thriving New Zealand technology company. Apply to be part of a supportive and friendly work culture where people are a priority and the company is making great strides in their industry. Based in Albany (But starting and working from home while we’re in lockdown) We're looking for someone who's bubbly, switched on and loves people. You’ll need to have a good understanding of technology; maybe you’re the go-to IT person in your family, you’ve just finished some studies in the IT area, or you just love to troubleshoot tech problems. If you have experience delivering exceptional customer service over both the phone and email please read on and apply! About the role:This opportunity is 40 hours on a rostered Monday to Friday. The successful applicant will be required to diagnose and investigate incoming calls, assist our product installers and customers with their hardware and software. Using several computer tools, such as SalesForce (CRM)delivering high-quality technical support over the phone and emailWorking closely with the account management teamProcessing orders from origin to dispatchProviding training to clients over the phoneKeeping clients up to date on new products and featuresEscalating technical issues to the technical support teamMeeting the service level agreement target (SLA)Testing the software on devices to gain product knowledgeDelivering professional customer service that leads to customer satisfaction Salary:Salary $51,000 - $53,000 per annum based on your experience Perks:Free onsite parking!Work from home one day per week (once lockdown is over)Time to catch up and connect with the team over a coffeeChristmas party + Other Corporate eventsTime off over ChristmasWork laptop and headset providedFull training will be offered and you will be supported by experts in the business About you: Technically savvy, bubbly and switched onA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge! Sounds good? Apply today! Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • new zealand
      • permanent
      • NZ$65,000 - NZ$70,000 per year
      • full-time
      Role is split - 80% Accounts Receiveable and 20% Administration and customer service makeing it a good fit for someone that likes variety. Reporting to the General ManagerWorking closely with other staff across the business Team is currently using Accredo software, experience using Accredo would be ideal At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Role is split - 80% Accounts Receiveable and 20% Administration and customer service makeing it a good fit for someone that likes variety. Reporting to the General ManagerWorking closely with other staff across the business Team is currently using Accredo software, experience using Accredo would be ideal At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • auckland, auckland
      • permanent
      • NZ$65,000 - NZ$70,000 per year
      • full-time
      Role is split - 80% Accounts Receiveable and 20% Administration and customer service makeing it a good fit for someone that likes variety. Reporting to the General ManagerWorking closely with other staff across the business Team is currently using Accredo software, experience using Accredo would be ideal At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Role is split - 80% Accounts Receiveable and 20% Administration and customer service makeing it a good fit for someone that likes variety. Reporting to the General ManagerWorking closely with other staff across the business Team is currently using Accredo software, experience using Accredo would be ideal At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • auckland, auckland
      • permanent
      • NZ$100,000 - NZ$115,000, per year, Corporate benefits & health care
      • full-time
      We are on the search for an experienced Operations Manager to effectively lead the Workforce Planning division. We are looking for a leader and a communicator, who can tell stories through data that connects with people. What you will be doing:Leading delivery of relevant and high-quality reporting and trainingCreating focus and strengthens the skillset of the planners to develop and deliver appropriate insights and resource managementBringing your best practice storytelling and clever visualisation expertise to improve the comprehension of insightsProviding tactical support and supply strategic recommendations to delivery targets Working collaboratively with key customers to understand and effectively prioritise the provision of information, analysis and insightsParticipate in creating and maintaining a positive, supportive, and rewarding team environment Who we're looking for:You can easily translate the story behind the numbers in a meaningful wayYou will bring experience of the delivery of high-quality analysis, insights and recommendations to meet customer needs and enable business leaders in their decision-makingYou'll have a growth mindset and thrive on developing current knowledge and learning new skillsYou will be self-motivated to reach your goals & will strive to encourage others to do the sameYour experience and skills:5 years WorkForce Management experienceExpert knowledge of best practice WFM methodology and processes, specifically strategy, forecasting, scheduling, real-time monitoring and insights reportingLeading effective, high performing teams through outstanding leadership, performance management and a strong coaching approachDemonstrated complex problem-solving experience in data analysis and analytical toolsCan successfully build and sustain working relationships with key stakeholdersCompetent in Excel, Power BI (or similar) What you'll get at Southern Cross:Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing wellbeing activitiesCareer development and growth opportunitiesA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentDiscounted Southern Cross Pet Insurance Apply today!Send your CV to samsara.cawley@randstad.co.nz , call the office on 093007424 for a confidential conversation or hit the apply. We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are on the search for an experienced Operations Manager to effectively lead the Workforce Planning division. We are looking for a leader and a communicator, who can tell stories through data that connects with people. What you will be doing:Leading delivery of relevant and high-quality reporting and trainingCreating focus and strengthens the skillset of the planners to develop and deliver appropriate insights and resource managementBringing your best practice storytelling and clever visualisation expertise to improve the comprehension of insightsProviding tactical support and supply strategic recommendations to delivery targets Working collaboratively with key customers to understand and effectively prioritise the provision of information, analysis and insightsParticipate in creating and maintaining a positive, supportive, and rewarding team environment Who we're looking for:You can easily translate the story behind the numbers in a meaningful wayYou will bring experience of the delivery of high-quality analysis, insights and recommendations to meet customer needs and enable business leaders in their decision-makingYou'll have a growth mindset and thrive on developing current knowledge and learning new skillsYou will be self-motivated to reach your goals & will strive to encourage others to do the sameYour experience and skills:5 years WorkForce Management experienceExpert knowledge of best practice WFM methodology and processes, specifically strategy, forecasting, scheduling, real-time monitoring and insights reportingLeading effective, high performing teams through outstanding leadership, performance management and a strong coaching approachDemonstrated complex problem-solving experience in data analysis and analytical toolsCan successfully build and sustain working relationships with key stakeholdersCompetent in Excel, Power BI (or similar) What you'll get at Southern Cross:Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing wellbeing activitiesCareer development and growth opportunitiesA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentDiscounted Southern Cross Pet Insurance Apply today!Send your CV to samsara.cawley@randstad.co.nz , call the office on 093007424 for a confidential conversation or hit the apply. We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • auckland, auckland
      • permanent
      • NZ$50,000 - NZ$53,000 per year
      • full-time
      We have full-time customer service roles available with our client as a Claim’s Approval Consultant in their Auckland contact centre. Voted as Reader’s Digest’s most trusted Health Insurance brand for 5 years running, our client puts their members' health and well-being at the heart of what they do. What you will be doing: Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situationsGuiding and providing assurance to our members during their healthcare journeyRespond to member enquiries displaying consistently high levels of professionalismGather information, conduct research, and piece together a case to deliver a confident and clear decisionParticipate in creating and maintaining a positive, supportive and rewarding team environmentContinuously keep up to date with policy, product, and process knowledge​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for: You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills: Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get in return: Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing well-being activitiesCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentDiscounted Southern Cross Insurance If this sounds like you, please click "APPLY" We look forward to receiving your application. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We have full-time customer service roles available with our client as a Claim’s Approval Consultant in their Auckland contact centre. Voted as Reader’s Digest’s most trusted Health Insurance brand for 5 years running, our client puts their members' health and well-being at the heart of what they do. What you will be doing: Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situationsGuiding and providing assurance to our members during their healthcare journeyRespond to member enquiries displaying consistently high levels of professionalismGather information, conduct research, and piece together a case to deliver a confident and clear decisionParticipate in creating and maintaining a positive, supportive and rewarding team environmentContinuously keep up to date with policy, product, and process knowledge​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for: You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills: Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get in return: Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing well-being activitiesCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentDiscounted Southern Cross Insurance If this sounds like you, please click "APPLY" We look forward to receiving your application. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • petone, wellington
      • permanent
      • NZ$120,000 - NZ$140,000, per year, attractive package
      • full-time
      Are you a successful Branch Manager who is looking to apply your skills in a national organisation? Can you bring logistics experience to a strong and ever-growing team?The OrganisationWe have a fantastic opportunity to lead a team of over 40 individuals within the construction industry in the Wellington region.In joining this team, you will be open to opportunity and growth within an already busy industry.This hard working team, focused on a personalised experience, strongly values ensuring a positive environment. You will be expected to maintain strong customer relationships and adapt to their needs. As a Branch Manager, you will be influencing and encouraging change and development, as well as pitching in when the team needs an extra set of hands.The RoleThis role is a permanent, full-time positionFlexible working hours, however previous managers generally operated on an early schedule to be present with the teamCompetitive salary with a vehicle, medical care, superannuation and life insurance availableLocated in Petone, with some focus in Seaview In this varied role, you will be;Developing teams across sales, customer service, distribution and managementManaging customer relationships and expectationsReflecting on daily reports to ensure maximum productivityLiaising with the team to discuss growth, duties and any issues that ariseAbout youTo be successful in attaining this role, we are looking for;A proven ability to build strong relationships within the building sector An ability to make strategic decisions An understanding of how Branch Operations operate, including functional areas of Logistics, Customer Services, Dispatch and SalesAn understanding of the Trade Industry would be advantageous Managing PnLsUsing reporting to drive store performanceIf this role sounds like the perfect next step for you, please apply directly or email myself with your CVAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you a successful Branch Manager who is looking to apply your skills in a national organisation? Can you bring logistics experience to a strong and ever-growing team?The OrganisationWe have a fantastic opportunity to lead a team of over 40 individuals within the construction industry in the Wellington region.In joining this team, you will be open to opportunity and growth within an already busy industry.This hard working team, focused on a personalised experience, strongly values ensuring a positive environment. You will be expected to maintain strong customer relationships and adapt to their needs. As a Branch Manager, you will be influencing and encouraging change and development, as well as pitching in when the team needs an extra set of hands.The RoleThis role is a permanent, full-time positionFlexible working hours, however previous managers generally operated on an early schedule to be present with the teamCompetitive salary with a vehicle, medical care, superannuation and life insurance availableLocated in Petone, with some focus in Seaview In this varied role, you will be;Developing teams across sales, customer service, distribution and managementManaging customer relationships and expectationsReflecting on daily reports to ensure maximum productivityLiaising with the team to discuss growth, duties and any issues that ariseAbout youTo be successful in attaining this role, we are looking for;A proven ability to build strong relationships within the building sector An ability to make strategic decisions An understanding of how Branch Operations operate, including functional areas of Logistics, Customer Services, Dispatch and SalesAn understanding of the Trade Industry would be advantageous Managing PnLsUsing reporting to drive store performanceIf this role sounds like the perfect next step for you, please apply directly or email myself with your CVAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • oamaru, otago
      • permanent
      • full-time
      Looking to advance your career, while based in a lifestyle location? Our client seeks the skill and experience of a Systems Analyst, to lead a small team of IT professionals in the South Island. As a fast acting and progressive organisation, they have opportunities for career progression and this position is seen as the next step along the path to a management role. Ideally, your technical skills and industry experience would some of the following:Authority or HansenMicrosoft SQLReporting ServicesCybersecurityTechnologies know-how (such as networking, servers, cloud)GIS ApplicationsOutstanding customer service and communications skill.Understand user requirements, research and present solutionsAbility to and willing to challenge the status quoProject delivery, Project managementIT Management and Operations framworksBest practices such as ITILThis is an outstanding opportunity to grow your career, in a location that is second to none. If you're interested, please apply here to have a confidential discussion with the Randstad Technologies, Digital and Data team based in Christchurch. They are here to make you successful. For more information please contact Alan - Principal Consultant @ Randstad Technology and Digital. alan.diepraam@randstad.co.nz or call 03 335 3832 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Looking to advance your career, while based in a lifestyle location? Our client seeks the skill and experience of a Systems Analyst, to lead a small team of IT professionals in the South Island. As a fast acting and progressive organisation, they have opportunities for career progression and this position is seen as the next step along the path to a management role. Ideally, your technical skills and industry experience would some of the following:Authority or HansenMicrosoft SQLReporting ServicesCybersecurityTechnologies know-how (such as networking, servers, cloud)GIS ApplicationsOutstanding customer service and communications skill.Understand user requirements, research and present solutionsAbility to and willing to challenge the status quoProject delivery, Project managementIT Management and Operations framworksBest practices such as ITILThis is an outstanding opportunity to grow your career, in a location that is second to none. If you're interested, please apply here to have a confidential discussion with the Randstad Technologies, Digital and Data team based in Christchurch. They are here to make you successful. For more information please contact Alan - Principal Consultant @ Randstad Technology and Digital. alan.diepraam@randstad.co.nz or call 03 335 3832 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • auckland, auckland
      • permanent
      • full-time
      Digital Business Analyst Well known Govt. agency based in Auckland CBDPermanent role | Digital & Customer ServicesDeliver great customer experience and user journeyThis leading Government organisation based in Auckland CBD is continuing to invest in transforming and modernising their digital and technology capabilities. Key to this organisation strategy is improving customer experience and accessibility. Beside typical business analysis responsibilities, you will focus and work closely with user experience designers to ensure user needs are well understood and solutions meet user needs. Input into user journey mapping, establishing clear goals and ensuring all personas, touchpoints, actions and obstacles are identified and considered. Further, you will liaise with developers to ensure requirements are understood, technical constraints considered, and solutions feasible, practical and affordable. The team you’ll be working in are dedicated to improving digital customer experience and are searching for someone creative and people-centric with a passion for the community and quality. You have: Strong business analysis experience within a cross-functional, digital teamGood understanding of digital design and user experienceProject Management Qualification (desirable)Outstanding communication, and interpersonal skillsStakeholder management experienceExperience in application of the latest WCAG standards, informationArchitecture, user journeys, HTML, stylesheets, relational databases, SEO and Google Analytics tracking.Experience leading projects using Agile, Scrum & Waterfall methodologiesOn offer: Permanent role, start ASAP, Auckland CBD offices, flexible and remote working options available, competitive salary and benefits. How to apply: If the above sounds like you, click the apply button and go through Seek or the Randstad website. For more details you can call Brogan on 021 201 3884 or email brogan.west@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Digital Business Analyst Well known Govt. agency based in Auckland CBDPermanent role | Digital & Customer ServicesDeliver great customer experience and user journeyThis leading Government organisation based in Auckland CBD is continuing to invest in transforming and modernising their digital and technology capabilities. Key to this organisation strategy is improving customer experience and accessibility. Beside typical business analysis responsibilities, you will focus and work closely with user experience designers to ensure user needs are well understood and solutions meet user needs. Input into user journey mapping, establishing clear goals and ensuring all personas, touchpoints, actions and obstacles are identified and considered. Further, you will liaise with developers to ensure requirements are understood, technical constraints considered, and solutions feasible, practical and affordable. The team you’ll be working in are dedicated to improving digital customer experience and are searching for someone creative and people-centric with a passion for the community and quality. You have: Strong business analysis experience within a cross-functional, digital teamGood understanding of digital design and user experienceProject Management Qualification (desirable)Outstanding communication, and interpersonal skillsStakeholder management experienceExperience in application of the latest WCAG standards, informationArchitecture, user journeys, HTML, stylesheets, relational databases, SEO and Google Analytics tracking.Experience leading projects using Agile, Scrum & Waterfall methodologiesOn offer: Permanent role, start ASAP, Auckland CBD offices, flexible and remote working options available, competitive salary and benefits. How to apply: If the above sounds like you, click the apply button and go through Seek or the Randstad website. For more details you can call Brogan on 021 201 3884 or email brogan.west@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • hornby, canterbury
      • permanent
      • NZ$80,000 - NZ$90,000 per year
      • full-time
      We are looking for an experienced people leader to oversee a busy operation in an industrial warehouse setting. You will need to be a person who can manage multiple roles, as you will be responsible for warehouse operations and management of up to 20 people, overseeing Health & Safety of the whole site, as well as getting involved in the day operations if required. about the role Coordinate between the customer service and processing teams Provide effective leadership and communication to the team, as well as ensuring continual training and development for the staff members.Drive a culture of continuous improvementEnsure targets are consistently met, and never settling for the normEnsure operational plans and budgets are executedProduce reporting and manage forecastswhat we are looking forPrevious experience working in a leadership role (working in manufacturing/industrial/construction is beneficial)Strong communication and relationship building capabilityAbiity to drive and motivate teams Strong work ethic and happy to support your teams as requiredSomeone who is continually looking to challenge the norm.This is a great opportunity for someone who wants to continue to grow their leadership career with a industry leader, and work for an organisation that genuinely believes in their staff and wants them to succeed. In return you will be supported and looked after, and provided with the right tools to succeed. If you are interested in this role then please apply via the link below, or if you have any questions please email me on andrew.birznieks@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are looking for an experienced people leader to oversee a busy operation in an industrial warehouse setting. You will need to be a person who can manage multiple roles, as you will be responsible for warehouse operations and management of up to 20 people, overseeing Health & Safety of the whole site, as well as getting involved in the day operations if required. about the role Coordinate between the customer service and processing teams Provide effective leadership and communication to the team, as well as ensuring continual training and development for the staff members.Drive a culture of continuous improvementEnsure targets are consistently met, and never settling for the normEnsure operational plans and budgets are executedProduce reporting and manage forecastswhat we are looking forPrevious experience working in a leadership role (working in manufacturing/industrial/construction is beneficial)Strong communication and relationship building capabilityAbiity to drive and motivate teams Strong work ethic and happy to support your teams as requiredSomeone who is continually looking to challenge the norm.This is a great opportunity for someone who wants to continue to grow their leadership career with a industry leader, and work for an organisation that genuinely believes in their staff and wants them to succeed. In return you will be supported and looked after, and provided with the right tools to succeed. If you are interested in this role then please apply via the link below, or if you have any questions please email me on andrew.birznieks@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • auckland, auckland
      • permanent
      • NZ$50,000 - NZ$53,000 per year
      • full-time
      We have full-time customer service roles available with our client as a Claim’s Approval Consultant in their Auckland contact centre. Voted as Reader’s Digest’s most trusted Health Insurance brand for 5 years running, our client puts their members' health and well-being at the heart of what they do. What you will be doing: Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situationsGuiding and providing assurance to our members during their healthcare journeyRespond to member enquiries displaying consistently high levels of professionalismGather information, conduct research, and piece together a case to deliver a confident and clear decisionParticipate in creating and maintaining a positive, supportive and rewarding team environmentContinuously keep up to date with policy, product, and process knowledge​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for: You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills: Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get in return: Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing well-being activitiesCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentDiscounted Southern Cross Insurance If this sounds like you, please click "APPLY" We look forward to receiving your application. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We have full-time customer service roles available with our client as a Claim’s Approval Consultant in their Auckland contact centre. Voted as Reader’s Digest’s most trusted Health Insurance brand for 5 years running, our client puts their members' health and well-being at the heart of what they do. What you will be doing: Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situationsGuiding and providing assurance to our members during their healthcare journeyRespond to member enquiries displaying consistently high levels of professionalismGather information, conduct research, and piece together a case to deliver a confident and clear decisionParticipate in creating and maintaining a positive, supportive and rewarding team environmentContinuously keep up to date with policy, product, and process knowledge​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for: You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills: Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get in return: Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing well-being activitiesCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentDiscounted Southern Cross Insurance If this sounds like you, please click "APPLY" We look forward to receiving your application. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington central
      • permanent
      • NZ$60,000 - NZ$85,000 per year
      • full-time
      Service and Configuration Manager, Wellington CBD, Permanent The ability to grow your service management career in the asset management fieldCentral location, working for a great boss who provides you with autonomyFlex WFH split with great staff benefits Randstad are exclusively recruiting for this top NZ company that provides best of breed services and service management for their customers. They are looking for a new member of their team to replace a top performer who has left for a new role after growing their skills and taking their career to the next level. The OrganisationThey are one of New Zealand’s top digital service providers and are instantly recognisable. Their customers are amongst the country’s top government and enterprise organisations and provide essential services to New Zealanbders. They provide a modern environment with the tools to set their teams up for success and are one of the top locations for people working in the digital and services industry. The RoleWork within agile teams across client accounts providing best practice support around asset management and the asset lifecycleProvide support and reporting around asset configuration within agile teamsBe the go to subject matter expert in all things involving asset configurationOwn the CMDB and CMS for customers and own the process and governance around The Person Experienced in working in asset and configuration roles Experience in working in CMDB systemsGreat customer service and a robust personality: you will be dealing with leaders and customers and need to be flexible in your approachIn addition to the above skills you should have over two years experience in working in IT in support rolesIt would be great if you had some experience in working in Service Now, however this can be developed If you are interested please apply now. If you have any questions please contact Grant Newdick on grant.newdick@randstad.co.nz. Due to the current covid border restrictions we are unable to accept applications from overseas candidates.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Service and Configuration Manager, Wellington CBD, Permanent The ability to grow your service management career in the asset management fieldCentral location, working for a great boss who provides you with autonomyFlex WFH split with great staff benefits Randstad are exclusively recruiting for this top NZ company that provides best of breed services and service management for their customers. They are looking for a new member of their team to replace a top performer who has left for a new role after growing their skills and taking their career to the next level. The OrganisationThey are one of New Zealand’s top digital service providers and are instantly recognisable. Their customers are amongst the country’s top government and enterprise organisations and provide essential services to New Zealanbders. They provide a modern environment with the tools to set their teams up for success and are one of the top locations for people working in the digital and services industry. The RoleWork within agile teams across client accounts providing best practice support around asset management and the asset lifecycleProvide support and reporting around asset configuration within agile teamsBe the go to subject matter expert in all things involving asset configurationOwn the CMDB and CMS for customers and own the process and governance around The Person Experienced in working in asset and configuration roles Experience in working in CMDB systemsGreat customer service and a robust personality: you will be dealing with leaders and customers and need to be flexible in your approachIn addition to the above skills you should have over two years experience in working in IT in support rolesIt would be great if you had some experience in working in Service Now, however this can be developed If you are interested please apply now. If you have any questions please contact Grant Newdick on grant.newdick@randstad.co.nz. Due to the current covid border restrictions we are unable to accept applications from overseas candidates.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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