43 jobs found for Customer Service

We are seeking candidates who can work well under pressure, have excellent customer service skills and banking experience - particularly AML, CDD or KYC exposure. This is an ASAP start through to December 2022, based in Wellington Central. The roleOur client is a well known financial institution and are seeking candidates to work within their Operations function. You will be updating databases, liaising with customers - internal/external, providing exceptional customer service and resolving queries efficiently and effectively. You will also be responsible for onboarding customers and transaction monitoring.About youBanking industry exposureDetail orientedCustomer focusedProcess driven Problem solver Analytical - exposure to banking practices Quick to pick up systems and new technologyTeam player Can work well under pressure and in a target driven environment How to apply Please click apply to submit your application - should you have any questions then please call Jade on 04 494 1326/ jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Do you want to work on a project that will contribute to improving services in the community?We are currently looking for Face to Face data collectors to interview members of the public who will be attending the Christchurch Lights festivalAbout the role:We’re working with an organisation that works with companies and agencies for data collection purposes. One of the ways they collect data is through collecting email addresses. The participants will be sent a survey from the Lights Festivals organisers which will give them insights about how to improve the festival. This role would ideally suit someone who is looking for additional work in the evening, which could work around your family, your studies or your own personal commitments. Training day: 25th June 2022 5pm (1 hour and fully paid)First night: 25th June 2022 6-10pmSecond Night:2nd July 2022 5pm-10pmPay rate: up to $22.75 per hour + 8% holiday pay.What we can offer you:Opportunity to build customer service skills.Opportunity for ongoing casual work.Helping improve services in your community.The ideal candidate will have:Comfortable approaching and speaking to people.Ability to relate to people of different walks of life.Good organisational skills.Excellent communication skillsIf you think this sounds like you, please hit the “APPLY” button. Alternatively if you have an questions then please email me on jesse.lustywinter@randstad.co.nz I look forward to hearing from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you looking for your next customer service representative opportunity? We are seeking a passionate customer service representative to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns include 10.30 - 7, 11.30 - 8 and 12.30 - 9, therefore we can looking for candidates who are able to commit to this. There is a bus stop right out front the Head Office. About you:Thrive under pressure in a busy environment Full unrestricted work rights in New Zealand Access to a vehicleExperience using CRM systems or SAP Excellent phone communicationExcellent administration follow up - data entry and logging ordersAbout the role:Contact centre environmentImmediate startBusy environment - be able to multitaskCustomer resolutionMonday to Friday Shift patterns between 10.30am - 9.00pm (10.30 - 7, 11.30 - 8 and 12.30 - 9)Excellent on site training BenefitsAward winning contact centre Parking Excellent team culture Gym on site Fruit available daily If you would like to apply, please submit your most up to date resume. Please note you must be able to pass a preemployment drug test to be considered for this role. If you have any further questions please do not hesitate to contact me via email on jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are looking for admin / customer service officers for a temporary assignment for 6 months to start mid/end July. The main responsibility of this role is to assist in the processing and compliance of important applications, along with customer service and data entry activities. On offer is competitive salary with attractive Monday - Friday working hours conveniently based in central Wellington. Full training will be provided. In order to be successful in this role you will have a strong customer focus whilst being flexible and agile in your approach to work. You will have the ability to navigate computer systems at ease and be detail / action orientated. Whilst you will predominantly be completing data entry, administration and system work, you will also be required to liaise with internal and external parties therefore it is imperative you have clear and effective communication skills (written and verbal). Skills we are looking for:Ability to learn and develop at speedHigh calibre of attention to detail and accuracyAbility follow policies, procedures and processesAbility to identify, analyse and solve problems and apply professional judgment when decision makingAbility to adapt and be flexibleExperience with working with the microsoft office suiteAbility and confidence to work independently and show initiative You will need:Experience in a customer-focused or service delivery environmentExperience working in and contributing to a successful team environment You must be a New Zealand Citizen with a valid passport / birth certificate, with the ability to attain and maintain a satisfactory security clearance. If you would like to apply, please submit your most up to date resume!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our client is growing! And we need customer service - technical support agents today! You will be responsible for providing technical support and knowledge to customers over the phone, solving technical issues, and escalating problems when required.Have you got technical support experience? Do you have a passion for helping people? Are you a recent uni grad who's passionate about technology? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a great team behind them. Come join a growing team based in Christchurch. If you want to work somewhere with career progression this is the company for you. In return you will be provided robust training, an opportunity to learn and grow your commercial knowledge, and a team that will support you from start to finish.Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersThis role will ideally suit someone who has great communication skills, a passion for helping people with technical based queries, and someone who wants to be part of an exciting and collaborative team.If you are interested in this position then please apply below, or please email andrew.birznieks@randstad.co.nz for any further information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Do you want to work on a project that will contribute to improving services in the community?We are currently looking for Face to Face Surveyors to interview members of the public who live in Sumner, and the surrounding areas.About the role:We’re working with an organisation that works with companies and agencies for data collection purposes. One of the ways they collect data is through face to face surveys and interviews. In this role you would be approaching people in Sumner and the surrounding area. This role would ideally suit someone who is looking for additional work in the evening, which could work around your family, your studies or your own personal commitments. Training day: 20th June 2022 (4 hours and fully paid)Start Date: 20th June 2022 (7 days temp)Hours: M-F (2 hours each evening, 4pm-6pm)Hours: S-S (3.50 hours each evening, 2.30-6pm)Pay rate: up to $22.75 per hour + 8% holiday pay.You can also work in the call centre for an additional 2 hours each day after the face to face surveying has concluded for the day.What we can offer you:Opportunity to build customer service skills.Opportunity for ongoing casual work.Helping improve services in your community.The ideal candidate will have:Comfortable approaching and speaking to people.Ability to relate to people of different walks of life.Good organisational skills.Excellent communication skillsIf you think this sounds like you, please hit the “APPLY” button. Alternatively if you have an questions then please email me on andrew.birznieks@randstad.co.nz I look forward to hearing from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you looking to further your customer service experience within an office environment? Are you tech savvy and like solving problems? Want to do all this, whilst supporting communities across Aotearoa? The Organisation This unique Service Desk team supports a key public sector organisation, providing a tangible impact on New Zealander's across the country. As part of this team, supporting a large organization such as this, no two problems or days are the same and your customer service and communications skills will be vital. This is a great opportunity if you're technically savvy, to further these technical skills with in depth, ongoing training and support and kick start your career.The Role This Permanent, Full Time Service Desk role is based in Porirua and the nature of their work and the people they support means they operate on 24/7 roster. These 8 - 10 hour shifts rotate between the Day, Evening and Night shift patterns across the course of a month, offering added incentives for on call, whilst also allowing your body the time to settle into these shift routines. The special nature of this team is evident from these hours, so we are looking for individuals that are flexible and excited by the opportunity to support the community in this unique environment. In this role, your responsibilities will include;Providing exceptional internal and external customer service via phone and emailMonitoring and driving timely response to customers Level 1 & 2 technical support across all business unitsLogging and maintaining incidents and requests using internal ticketing systemEscalating requests to senior level as requiredFollowing up on service requests & taking ownership of incidentsAbout YouWe are looking for individuals that are driven by outcomes and problem solving; that thrive in a customer service/people orientated environment and are looking to develop their skill set. If you have;Excellent customer service skills from either Retail, Hospitality or Contact Centre A interest in technology, either personally or academicallyAbility to multi task & high levels of organizational skillsExperience with MS Office suite including Outlook, Windows and Office 365Previous L1 & some L2 service desk experience in a corporate/enterprise environment (beneficial but not required) If this sounds like you, we would love to hear from you.Apply today via the link provided and we'll be in touch. PLEASE NOTE - All applicants will need;NZ Citizen or Permanent Resident Clear Criminal Background Check (MoJ and Police Vetting) 2 current referencesAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you looking to expand your customer service skills and take that step up into an advisory role?Here at Randstad we specialise in Customer Service recruitment for Contact Centres in Government, providing individuals the opportunity to expand and utilise their customer service skills, whilst supporting Kiwi's far and wide. The BasicsFull Time Role (40 hours a week)Monday - FridaySet shifts between 7.30am - 5.30pm ( 8 hour days )Initial 6 Month Contract, potential for extension to 12 months$32 - 37 p/h + 8% Holiday PayASAP startThe Organisation and RoleThis is a varied role that incorporates analytical skills with a customer focused approach. You will be working in a team within a major division of this government department. In this role, you will be responsible for collating and recording information, communicating with key points of contact and you will be striving to work collaboratively with your team, other divisions and external customers. If you are looking to kickstart your career within a cohesive team setting, that fosters growth and encourages progression then this is the role for you!This is a fixed term role until December, however this may extend / other opportunities within the ministry may become available.About youSuccessful candidates in this role have come from a variety of backgrounds; hospitality, recent grads or customer service. We are looking for people with the right attitude, a candidate that will go above and beyond and is passionate about creating a safe NewZealand. Some of the desired attributes for this role are:Strong customer service skillsArticulate, analytical and display strong writing/reporting skillsComputer literateTeam focusedBuild rapport / relationships with our stakeholdersDisplay compassion and empathy when dealing with our customersKnowledge of farming would be beneficial but not essentialAvailable until June 2023 if contract extends Please note:Applicants must be NZ Citizen, Permanent Residents or have long term working rights (2/3 year visas).If this sounds like an opportunity you would be interested, please don't hesitate. Apply today! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Ever thought about working in Government?Are you looking for an opportunity to take your customer service experience into a professional environment and steer your career in a new direction? If so, we want to hear from you! About:This government agency is seeking an experienced Applications Call Centre Operator/Administrator who is confident to manage inbound calls, make contact with clients and medical staff and manage administration of applications as they are received from customers. This temporary position is required to provide interim support to the Enquiry Line and the Applications Support Team. The role:- Be the first point of contact for clients and families regarding confidential information - Able to be patient and empathetic towards all clients - Shift pattern is Monday - Friday 8 - 5pm- Start date - ASAP- initially a 3 month contract with the opportunity to extend. About you:We are looking for;Motivated customer service professionals.Confident communicatorsProactive customer champions that act with maturity and urgency to service the customer's needsHaving previously worked with confidential information would be a bonus At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you looking to further your Communication, Customer Service and Administration skills within Government? Are you interested in social justice and the community across Aotearoa?About The Opportunity We have an exciting new opportunity within the Justice Sector, working within a key Government department.This Customer Service/Administration opportunity sits within a unique Operations team, supporting individuals across New Zealand.As part of this team, you will support with a range of tasks and responsibilities; - managing inbound and outbound requests and inquiries via phone and email- processing applications- coordinating clients going on site & managing health and safety- having an attitude of wanting to help the community - work well under pressure - able to learn new systems quickly- collating and summarizing information across various government databases and keeping records up-to-dateThis role is;Temporary, 6 month assignment Monday - Friday Rostered shifts between 730am - 4pm, 9am - 530pm, 12pm - 830pm, 2pm - 1030pm. ( you will cover 1 only )ASAP start $25ph + 8% holiday payUpper Hutt location About YouWe are looking for;Switched on, people oriented individuals, that are eager to learn and develop with a unique team environment.Strong communication skills both written and verbalAttention to detail is paramount Resilience and respect for protocol and privacy required. Previous experience in Contact Centre or Administrative roles is advantageous but not necessaryGood with new systemsAcademic interest in Psychology, Criminology, Sociology, Social Work or Politics If you are interested, please don't hesitate, apply today and we will be in touch regarding next steps.Please note; all applicants must be able to provide 2 references, Clear MoJ check, Police Vetting, Drug Testing and proof of vaccination against COVID-19.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Due to year on year growth this busy team is looking for its newest team member. If you want to become a part of a business that offers continuous opportunities for growth? Work with a team that steps in to help each other out when needed? A company that offers great staff benefits? Then this is the next opportunity for you. The roleSome of the day to day responsibilities can include any of the following tasks:Inwards goodsCustomer ServiceStock managementYard Maintenance The CandidateOur ideal candidate is someone who enjoys being apart of a busy team environment offering and accepting support from those around you. You will be reliable, hard working, and dedicated to providing the best experience possible for customers. You will have a current full driver's license with forklift OSH and F endorsement. If you have a passion for the building industry and/or enjoy a good old DIY project then you will find yourself right at home in your work. If you are interested in this position please apply via the link below, or please email me on kelly.valter@randstad.co.nz if you require any further information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Currently working in customer service and are looking for a change? Maybe you’ve worked your way up in a cafe/restaurant/ retail store and you’re looking for an office job with stable hours and a 54k salary? Do you love talking to people? Are you someone who finds customer service rewarding? If so, read on!Would you like the opportunity to work with thousands of retailers across New Zealand in Australia? Receive inbound calls from B2B customers who stock several major brands that my client distributes. Process orders over the phone and via email. Help businesses with product enquiries. Join a close knit team, working in a fast paced, supportive environment. We know that job security is really important to you. Work in the Albany office Monday-Friday, but should a lockdown happen again, relax knowing that your job is secure and you can work from home (No one was made redundant over the pandemic!). If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Key details:54k salaryAlbany LocationFree Parking10:30am - 7pm, Monday to FridayFriendly office environmentAn excellent onboarding experience Support from managersOpportunity to learn, grow and upskillWho we’re looking for:Excellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeProactive problem-solverAbility to build great professional relationships within your team, with internal colleagues and external customers alike.High level of initiative along with excellent organisational and time management skillsExcellent verbal and written communication and a positive professional manner Resilient and able to work under pressureActively participate in company initiatives and activitiesDemonstrates the behaviours required of the team including positivity, a proactive attitude, high attention to detail and strong problem-solving skills. The role:Excellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communicationEnsure you have procedural understanding and competency across all processes Deliver quality customer service through timely, professional Resolving issues and handling escalations from customersDisplay effective, professional communication with the team, colleagues and external customers Managing your workload to ensure company expectations are metSupporting the Team Leader with good communication on workflow and team performanceProactively identifying opportunities to enhance processes and improve the overall outcomes achieved by the team.If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark Allan - Mark.Allan@Randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The Company:Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with strong communication skills, an innate ability to build rapport and hunger for problem solving. Surrounded by a supportive team and with ongoing training, you are set up to succeed from the start! If you want to expand your contact centre or customer service experience into a new environment with a technical edge then this could be the opportunity for you.The Role:Full-time, temporary contract 40 hours a weekShifts are between Mon-Sun with two days off in a row each weekCentral Wellington - brand new office and wfh options once trainedAs a Technical Customer Support Representative you will be;First point of contact providing customer service over the phone.Troubleshooting technical issues with the customerLogging incidents and managing support processes with the customer.What’s in it for you?Competitive starting rateLong term opportunity to work for a global companySupportive team environment with in-depth, ongoing trainingSound like you?The ideal candidate will have a solid background in customer service or contact centre! In addition to this, you MUST have:Strong communication skills – both written and verbalExcellent system skills and confident understanding of technologyProblem-solving skillsClear criminal history and credit checkNZ residency/citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa?The OrganisationWe have a great opportunity to support New Zealanders from within a central Government agency, right in the heart of Whanganui.l.This is a close-knit, team environment, focused on providing the highest quality of care and support to the public. Over the last year, this team has become busier than ever so we are looking for strong team players to get involved in the great work they do.The RoleA temporary contract starting ASAP through to 23rd DecemberFull TimeWeek day and Weekend Shifts (rotating weekend roster)8am - 5pm $28 per hour + 8% Holiday PayCentral WhanganuiDay to dayResponding to a range of inquiries via inbound calls and emailProcessing payment requestsAdhoc administration dutiesWorking across multiple systemsPart of a diverse, supportive team environmentNow, what about you?To be successful we are looking forGood communication skills both written and verbalNatural team players, able to work collaboratively, as well as autonomouslyStrong experience in both customer service/contact centre or administrationTech-savvyAbility to absorb and relay a large scope of informationIf you are interested, please do not hesitate! Apply via the link provided.Please note, to be considered you must have NZ residency or Citizen and live locally.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are on the lookout for experienced Customer Service Representative for a permanent role, based in Wellington Central. This is an excellent opportunity to join a fun, social, hardworking and passionate group of individuals who like to provide an excellent service to their client base. Previous call centre experience is desirable but please note we are open to anybody with a passion to provide excellent customer service!About the roleThe hours are between 7.30 - 5.00pm working Monday to Friday.Answer all incoming calls in a timely manner to achieve first call resolution Check and confirm customer information is correct and up to dateProvide clear information and instructions to all customers Respect and adhere to customer confidentialityLiaise with external providers Manage applications as required About youCall Centre experience is desirable but we are open to a range of candidates who have proven customer service experienceAccurate data entryAbility to remain calm under pressureBe a reliable candidate who is self motivatedMicrosoft Office knowledge is desirableIf you have an interest or background knowledge in the medical field that is a bonus!Highlights5 weeks annual leaveInsurance bonus included in packageExcellent and clear progressional pathway Fun and hardworking team with supportive managementGreat location - enjoy being close to the Wellington train station and the hustle and bustle of the working city lifePlease note; all applicants must be able to provide two referees, a clear ministry of justice check, and proof of vaccination against COVID-19.If this sounds like the next step in your career, we’d love it if you applied today! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are seeking candidates who can work well under pressure, have excellent customer service skills and banking experience - particularly AML, CDD or KYC exposure. This is an immediate start through to December 2022, based in Wellington Central. The roleOur client is a well known financial institution and are seeking candidates to work within their Operations function. You will be updating databases, liaising with customers - internal/external, providing exceptional customer service and resolving queries efficiently and effectively. You will also be responsible for onboarding customers and transaction monitoring.About youBanking industry exposureDetail orientedCustomer focusedProcess driven Problem solver Analytical - exposure to banking practices Quick to pick up systems and new technologyTeam player Can work well under pressure and in a target driven environment How to apply Please click apply to submit your application - should you have any questions then please call Jade on 04 494 1326/ jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Permanent opportunity Working with a premium airline Work with a great team in a lively environment Do you love talking to people? We have an exciting opportunity in Mount Albert as a call center operator to work with a premium airline . You will be able to use and grow your communication skills in a professional working environment. We’re looking for dedicated, resilient, hard working candidates, if this sounds like you...read on!Contact center workers answer enquiries and provide or organize help for those who contact them. They may also deal with customer complaints, or sell goods or services. There is a lot of support and training to ensure you’re set up for success in this role. The role:Resolve customer enquiries and complaintsProvide information, advice or appointments to people who contact an organisationForward enquiries to relevant departmentsFollow up enquiries by sending informationRing customers to promote products or servicesConduct surveysProvide feedback about customer experiences to managers.To be successful in role:Excellent speaking and listening skillsExcellent writing skills, to respond to enquiries through email, web chat, or lettersGood computer and data-entry skillsKnowledge of the organization's products or servicesThe details: Hours of role:8 hours between 8 am and 9pm. 5 consecutive days between Monday - Sunday, 2 consecutive days off4 week training Based in Mt Albert Parking, paid onsite Rotating roster Apply today!Send your CV to zeal.gandhi@randstad.co.nz , call the office on 0800800204 for a confidential conversation or hit the apply button.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Do you love helping people? Are you looking for an opportunity to launch your customer service career forward?Do you want to work for an organisation that makes a difference in the community and in the lives of individual New Zealanders every day? If this sounds like you, please apply!Randstad are looking for Contact Centre Representatives to work in a busy call centre for a well-known not-for-profit organisation. The roleYou would be working within a friendly contact centre team for a well-known New Zealand charity.This role will require you to answer inbound phone calls from a range of potential customers. You will be providing prompt customer service, inputting information into computer systems, and where required contacting other services and teams to provide further assistance to the customer.This role requires you to have an impeccable phone manner, strong emotional intelligence, be tech savvy, and quick to act in high-pressure or stressful situations. The organisationYou will be working for a well-known New Zealand organisation with charitable status. This organisation is a major employer and are known for their positive contributions to the community and to the lives of individual New Zealanders.Their modern and comfortable office is based in Mt Wellington, offering easy parking options.They offer extensive opportunities for progression and development, with clear career paths throughout the organisation. Hours and shiftsThis is a full-time role (40 hours per week)Rostered across 8am-8pm Monday-Sunday Pay rateThe rate of pay for this role is $23 per hour + 8% holiday pay. To apply you for this role, you must:Be a New Zealand citizen, resident, or have a valid open work visa;Be able to pass a Police Check (no criminal convictions);Have proven customer service experience (e.g. in contact centres, hospitality, retail, reception etc. - please note previous contact centre experience is NOT required for this role);Be able to work under high pressure or stressful situations;Be an excellent spoken and written communicator;Be technically apt, and able to pick up new technology and systems quickly and accurately; ANDHave a strong work ethic, enjoy helping people, and be a committed team player.If this sounds like you, please apply today! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Temporary opportunityCompetitive hourly rateWeekly pay Inbound calls Start ASAPWe are currently seeking experienced Customer Care Representatives across Auckland to work on a temporary basis within a well known organisation in a supportive team environment. Bring your expertise and customer care passion to the team and continue to grow your skills and knowledge with the flexibility of temporary work in a fantastic, fast paced work environment. What your day could look like?Answering inbound callsCommunicating servicesAssisting customers with queriesLogging calls and emails Resolving customer queries and issues What are we looking for?We are looking for experienced representatives with a passion for customer service and helping others. The successful candidate will have great communication skills, knowledge of computer systems, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious call centre experienceStrong communication, both written and verbalGood typing skills with accuracy and speed The ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic nature The benefitsFlexibility Supportive team environment Competitive hourly rateWeekly payOpportunity to grow your skills If this sounds like you click the apply button today. or send your cv to zeal.gandhi@randstad.co.nzI look forward to hearing from you!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you looking to further your Communication, Customer Service and Administration skills within Government? Are you interested in social justice and the community across Aotearoa.About The Opportunity We have an exciting new opportunity within the Justice Sector, working within a key Government department.This Customer Service/Administration opportunity sits within a unique Operations team, supporting individuals across New Zealand. As part of this team, you will support with a range of tasks and responsibilities; - managing inbound and outbound requests and inquiries via phone and email- processing applications- collating and summerising information across various government databases and keeping records up-to-date- coordinating clients going on site & managing health and safety- having an attitude of wanting to help the community - work well under pressure - able to learn new systems quicklyThis role is;Temporary, 6 month contract.Monday - Friday Hours include these rosters: 730am - 4pm, 9am - 530pm, 12pm - 830pm, 2pm - 1030pm. ASAP start $25ph + 8% holiday payLocated in Upper Hutt Parking ( free )About YouWe are looking for;Switched on, people orientated individuals, that are eager to learn and develop with a unique team environment.Strong communication skills both written and verbalAttention to detail is paramount Resilience and respect for protocol and privacy required. Previous experience in Contact Centre or Administrative roles is advantageous but not necessaryAcademic interest in Psychology, Criminology, Sociology, Social Work or Politics If you are interested, please don't hesitate, apply today and we will be in touch regarding next steps.Please note; all applicants must be able to provide 2 references, Clear MoJ check, Police Vetting, Drug Testing and proof of vaccination against COVID-19. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are looking for admin / customer service officers for a temporary assignment for 5 months to start mid/end July. The main responsibility of this role is to assist in the processing and compliance of important applications, along with customer service and data entry activities. On offer is competitive salary with attractive Monday - Friday working hours conveniently based in Parnell. Full training will be provided. In order to be successful in this role you will have a strong customer focus whilst being flexible and agile in your approach to work. You will have the ability to navigate computer systems at ease and be detail / action orientated. Whilst you will predominantly be completing data entry, administration and system work, you will also be required to liaise with internal and external parties therefore it is imperative you have clear and effective communication skills (written and verbal). Skills we are looking for:Ability to learn and develop at speedHigh calibre of attention to detail and accuracyAbility follow policies, procedures and processesAbility to identify, analyse and solve problems and apply professional judgment when decision makingAbility to adapt and be flexibleExperience with working with the microsoft office suiteAbility and confidence to work independently and show initiative You will need:Experience in a customer-focused or service delivery environmentExperience working in and contributing to a successful team environment You must be a New Zealand Citizen with a valid passport / birth certificate, with the ability to attain and maintain a satisfactory security clearance. If you would like to apply, please submit your most up to date resume!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We have an immediate opportunity for a Services Administrator for a 9 -month temporary assignment. Our client is within the electricity industry and helps to support New Zealand and Australian based customers. The role is Monday to Friday, 40 hours per week, located in Wellington Central, handy to the train station. About the Role: Assisting with the input of information to support customersReceive inbound calls to assist with verifying informationEmail management Provide excellent customer service and deliveryAbout You:You will be available immediately or within a two week time frameHave great attention to detail and accurate data inputStrong processing skillsAdministrative and Customer service experience Be able to pass a drug and alcohol check prior to startingFast typing and accuracy is a must for this role as we require you to complete skills tests to meet the required standard.If you are interested in this opportunity please click Apply Now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you looking to further your Communication, Customer Service and Administration skills within Government? Are you interested in social justice and the community across Aotearoa.About The Opportunity We have an exciting new opportunity within the Justice Sector, working within a key Government department.This Customer Service/Administration opportunity sits within a unique Operations team, supporting individuals across New Zealand. As part of this team, you will support with a range of tasks and responsibilities; - managing inbound and outbound requests and inquiries via phone and email- processing applications- collating and summerising information across various government databases and keeping records up-to-dateThis role is;Temporary, 3 month contract.Monday - Friday Standard business hours.ASAP start $23-25ph Onsite in Welly CBD Office Location About YouWe are looking for;Switched on, people orientated individuals, that are eager to learn and develop with a unique team environment.Strong communication skills both written and verbalAttention to detail is paramount Resilience and respect for protocol and privacy required. Previous expereince in Contact Centre or Administrative roles is advantageous but not necessaryAcademic interest in Psychology, Criminology, Sociology, Social Work or Politics If you are interested, please don't hestitate, apply today and we will be in touch regarding next steps.Please note; all applicants must be able to provide 2 references, Clear MoJ check, Police Vetting, Drug Testing and proof of vaccination against COVID-19. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Due to extensive grown in the past two years my client is seeking a Customer Service/Sales Support superstar to join their team. They are financially stable, and they truly value their staff and want to ensure that all employees feel like they are part of a wider team and are not just a number. A competitive salary is on offer, as well as great staff perks and long term opportunities to progress for the right candidate. This is a busy and varied role located in RollestonRolleston. The roleIn this role, you will be responsible for supporting the Branch in sales and customer service. You will be supporting account managers and communicating direct with customers to source and ensure supplies are delivered to site with quick turn around times. This involves regular day to day interaction with customers as well as staff members. Some of the day to day responsibilities can include any of the following tasks:Assisting with phone enquiries from customers, and promoting and selling the companies product rangeTo accurately assist in the administration required and after sales functions. Answer telephone queries relating to ordersGreet customers at the counter and answer their queries and place orders.Computerised quoting and invoicing. The CandidateOur ideal candidate is someone with a passion for the building industry and enjoys being apart of a busy team environment. You will be reliable, hard working, and dedicated to providing the best experience possible for your clients. You will have demonstrated experience working in a fast paced environment, and be able to stay positive when the pressure is on. If you are interested in this position please apply via the link below, or please email me on kelly.valter@randstad.co.nz if you require any further information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are looking for admin / customer service officers for a temporary assignment for 5 months to start mid/end July. The main responsibility of this role is to assist in the processing and compliance of important applications, along with customer service and data entry activities. On offer is competitive salary with attractive Monday - Friday working hours conveniently based in central Wellington. Full training will be provided. In order to be successful in this role you will have a strong customer focus whilst being flexible and agile in your approach to work. You will have the ability to navigate computer systems at ease and be detail / action orientated. Whilst you will predominantly be completing data entry, administration and system work, you will also be required to liaise with internal and external parties therefore it is imperative you have clear and effective communication skills (written and verbal). Skills we are looking for:Ability to learn and develop at speedHigh calibre of attention to detail and accuracyAbility follow policies, procedures and processesAbility to identify, analyse and solve problems and apply professional judgment when decision makingAbility to adapt and be flexibleExperience with working with the microsoft office suiteAbility and confidence to work independently and show initiative You will need:Experience in a customer-focused or service delivery environmentExperience working in and contributing to a successful team environment You must be a New Zealand Citizen with a valid passport / birth certificate, with the ability to attain and maintain a satisfactory security clearance. If you would like to apply, please submit your most up to date resume!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you looking for your next customer service opportunity? We are seeking a passionate customer service representative to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns will include working up until 9pm. To name some of the pros of this role you can expect excellent work cutlure, free parking on site, if you do not drive you are right outside a bus stop. Our client has a free gym on site, handy to use in your lunch break, followed by fresh fruit available! This organisation also offers hybrid working and Southern Cross Insurance!About you:Thrive under pressure in a busy environment Full unrestricted work rights in New Zealand Access to a vehicle - or happy to use public transport Experience using CRM systems or SAP Excellent phone communicationExcellent administration follow up - data entry and logging ordersCAbout the role:Contact centre environmentImmediate startBusy environment - be able to multitaskCustomer resolutionMonday to Friday Shift patterns between 10am - 9pm (10.30 - 7, 11.30 - 8 and 12.30 - 9)Excellent on site training BenefitsAward winning contact centreExcellent team culture Excellent training availalble and courses to progress your careerFree parkingFree Gym on site Free fuit supplied daily Hybrid working Southern Cross InsuranceIf you would like to apply, please submit your most up to date resume. Please note you must be able to pass a preemployment drug test to be considered for this role. If you have any further questions please do not hesitate to contact me via email on jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you looking to further your Communication, Customer Service and Administration skills within Government? Are you interested in social justice and the community across Aotearoa?Temporary, 6 month contract with potential to extend a further 3 monthsMonday - Friday OR Wednesday - Sunday Hours are 7.00am - 3.30pm AND 1.30 - 10.00pm, alternating each week$29+ ph + 8% holiday pay & 3% Kiwisaver Onsite in Upper Hutt, WellingtonAbout The Opportunity:We have an exciting new opportunity within the Justice Sector, working within a key Government department.This Customer Service/Adviser opportunity sits within a unique Operations team, supporting individuals across New Zealand. As part of this team, you will support with a range of tasks and responsibilities; Promptly managing alert systems and responding to notifications Working through system errors and tidying up databases as alerts come through Making outbound calls to all stakeholders to try and resolve issues Collating and summarizing information across various government databases and keeping records up-to-dateAbout You (We are looking for):Switched on, people oriented individuals, that are eager to learn and develop with a unique team environment.Strong communication skills both written and verbalAttention to detail is paramount Resilience and respect for protocol and privacy requiredPrevious experience in Contact Centre or Administrative roles is advantageousIf you are interested, please don't hesitate to apply today and we will be in touch regarding next steps.Any questions, please don't hesitate to contact me at tara.broderson@randstad.co.nzPlease note; all applicants must be able to provide 2 references, a clear MoJ check, satisfactory police vetting, Drug Testing and proof of vaccination against COVID-19. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Temporary positionCompetitive hourly rateWeekly pay We are currently looking for experienced Reception / Office Administrators across Auckland. Bring your front of house and administration expertise and continue to grow your knowledge and skills with the flexibility of temporary work in a fantastic, supportive and fast paced work environment. What your day could look like?Answering phone calls and email correspondenceData entry and drafting documentsDiary managementCoordinating office activities and operationsAssisting colleagues where necessary What are we looking for?We are looking for experienced front of house receptionist and administrators with a driven attitude to hit the ground running.The successful candidate will have good communication skills, knowledge of computer programs including Word, Excel and PowerPoint, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious reception or administration experienceStrong communication, both written and verbalGood typing skills with accuracy and speedThe ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic natureA common sense and focused approach to work and getting the job done The benefitsFlexibilityCompetitive hourly rateOpportunity to grow your skillsSupportive team environmentAuckland location If you're looking for temporary work to bring your expertise to and continue to learn and grow in a fantastic work environment click the apply button or email zeal.gandhi@randstad.co.nz for a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Do you love talking to people? We have an exciting opportunity in Auckland CBD as a call center operator. You will be able to use and grow your communication skills in a professional working environment. We’re looking for dedicated, resilient, hard-working candidates, if this sounds like you...read on!Contact center workers answer inquiries and provide or organise help for those who contact them. They may also deal with customer complaints, or sell goods or services.Our client offers a lot of support and training to ensure you’re set up for success in this role.To be successful in the role:Excellent speaking and listening skillsExcellent writing skills, to respond to inquiries through email, web chat, or lettersGood computer and data entry skillsKnowledge of the organization's products or servicesApply today!Send your CV to zeal.gandhi@randstad.co.nz , call me on 09-300-7429 for a confidential conversation, or hit the apply button. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Would you like to work for a not-for-profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with Southern Cross Health Society as a Claim’s Approval Consultant in their Auckland contact centre. Voted as Reader’s Digest’s most trusted Health Insurance brand for 5 years running, Southern Cross Health Society puts their members' health and well-being at the heart of what they do. What you will be doing:Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situationsGuiding and providing assurance to our members during their healthcare journeyRespond to member enquiries displaying consistently high levels of professionalismGather information, conduct research, and piece together a case to deliver a confident and clear decisionParticipate in creating and maintaining a positive, supportive and rewarding team environmentContinuously keep up to date with policy, product, and process knowledge​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – Friday, Business hours onlyWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendly You’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goals You’ll be excited about your career and growthYour experience and skills: Great with customers Excellent English skills, both verbal and writtenStrong attention to detail What you’ll get at Southern Cross: Competitive base salary Helath insurance for you and your immediate family 5 wellness days a year to use to recharge your batteries Life insuranceA free Fitbit and cash rewards for completing well-being activitiesCareer development and growth opportunities A supportive training environmentA diverse and inclusive culture where you can bring your whole self to work A fun and collaborative work environment At Southern Cross, they’re standing strong, all together with heart and vitality to be the best. If this sounds like you, please click "APPLY"We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.