35 jobs found for Customer Service

Are you looking for your next customer service opportunity? We are seeking a passionate customer service officer to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns will include working up until 9pm. About you:Thrive under pressure in a fast paced environment Full unrestricted work rights in New Zealand Access to a vehicle Available for an immediate startAbout the role:Contact centre environmentImmediate startFast paced, busy environmentCustomer resolutionMonday to Friday Shift patterns between 10am - 9pmBenefitsAward winning contact centre Parking Accrue 8% leave entitlement Excellent team culture If you would like to apply, please submit your most up to date resume! As this is for an immediate start only those candidates that have been successfully shortlisted will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you looking for your next customer service opportunity? We are seeking a passionate customer service officer to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns will include working up until 9pm. About you:Thrive under pressure in a fast paced environment Full unrestricted work rights in New Zealand Access to a vehicle Available for an immediate startAbout the role:Contact centre environmentImmediate startFast paced, busy environmentCustomer resolutionMonday to Friday Shift patterns between 10am - 9pmBenefitsAward winning contact centre Parking Accrue 8% leave entitlement Excellent team culture If you would like to apply, please submit your most up to date resume! As this is for an immediate start only those candidates that have been successfully shortlisted will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you a recent graduate, do you want to move on from retail, maybe you’re a people person who’s just looking for something a bit closer to home. If any of the above sounds like you, read on! We’re looking for someone who has great soft skills, someone who loves talking to people and delivering excellent customer service. We know that job security is really important; you will be able to work from home during lockdowns and relax knowing that your job is secure. If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Job Location:Based in Albany, North Shore, Auckland What’s on offer:Beautiful corporate work environment, strong team cultureSalary and bonus packageFull time, 10:30-7pmFree off Street ParkingJob Security through lockdownsFull time, Permanent OpportunityMonday to FridayFull training and support from day 1Start in lockdown from home, then work from the Albany officeEnjoy work functions and ‘the company sharing table’ Who we’re looking for:Experienced customer service representativeSomeone who loves serving customers over the phoneExcellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeGreat with computersProactive problem-solver The role:Process orders over the phone and through emailBuild relationships with customers and colleaguesResolve customer complaintsExcellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communication If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa?The OrganisationWe have a great opportunity to support New Zealander's from within a central Government agency, right in the heart of Whanganui.Come and join this team of experienced customer service / admin professionals and take your experience to the next level.This is a close-knit, team environment, focused on providing the highest quality of care and support to the public. Over the last year, this team has become busier than ever so we are looking for strong team players to get involved in the great work they do.The RoleThis role is;Initially a 6 Month Temporary ContractFull Time, 40 HourFriday - Tuesday, 8am - 5pm (Saturday/Sunday Shifts - 9am - 4pm) $28 per hour + 8% Holiday PayCentral WhanganuiASAP startIn this varied role you will be;Responding to a range of inquiries via inbound calls and email.Processing payment requestsAdhoc administration dutiesWorking across multiple systemsPart of a diverse, supportive team environmentNow, what about you?To be successful we are looking for;Good communication skills both written and verbalNatural team players, able to work collaboratively, as well as autonomouslyStrong experience in both customer service/contact centre or administrationTech-savvyAbility to absorb and relay a large scope of informationIf you are interested, please do not hesitate! Apply via the link provided.Please note, to be considered you must have NZ residency or citizen and live locally.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

My client is a leading manufacturer of products for the plumbing sector. The building industry is booming right now, and due to this growth a new team member is required for their busy branch in Hornby. This is a Customer Service role, which is primarily phone based with a component of administration work. This is a Monday - Friday (9am - 5.30pm) full time position with little requirement to work outside business hours. On site parking is also available for staff. In this role, you will be responsible for:Processing orders and credit notesAnswering phone calls and dealing with technical enquiries from customersOrganising transport or following up on freight not deliveredPricing and quotesDealing with supplier representativesEmailingLiaising with key stakeholdersOur ideal candidate has at least 2 years experience working in customer service. You will need a fast typing speed, and have good computer literacy. You will thrive when working in a fast paced environment, and be adept at juggling multiple priorities which can change on a dime. Whilst this role is similar to a call centre, it is not your traditional call centre role as you will need to take ownership and see a customer’s enquiry through to completion.An attractive remuneration package is on offer, which includes salary, Southern Cross Health Insurance, and bonus. Long term career development is also available for the right candidate. The team is award-winning, fun, highly engaged ,and hard working. If this sounds like you then please apply online today, or please feel free to email me on andrew.birznieks@randstad.co.nz. We look forward to hear from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa? The Organisation We have a great opportunity to support New Zealander's from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service / admin professionals and take your experience to the next level. This is a close-knit, team environment, focused on providing the highest quality of care and support to the public. Over the last year, this team has become busier than ever so we are looking for strong team players to get involved in the great work they do. The Role This role is;Initially a 6 Month Temporary ContractFull Time, 40 HourMonday - Friday, 8am - 5pm$28 per hour + 8% Holiday PayCentral WhanganuiIn this varied role you will be;Responding to a range of inquiries via inbound calls and email.Processing payment requestsAdhoc administration dutiesWorking across multiple systemsPart of a diverse, supportive team environmentNow, what about you? To be successful we are looking for;Good communication skills both written and verbalNatural team players, able to work collaboratively, as well as autonomouslyStrong experience in both customer service/contact centre or administrationTech-savvyAbility to absorb and relay a large scope of informationIf you are interested, please do not hesitate! Apply via the link provided. Please note, to be considered you must have NZ residency or citizen and live locally.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We have an exciting opportunity to work for a large and thriving New Zealand technology company. Apply to be part of a supportive and friendly work culture where people are a priority and the company is making great strides in their industry. Based in Albany we're looking for someone who's bubbly, switched on and loves people. You’ll need to have a good understanding of technology; maybe you’re the go-to IT person in your family, you’ve just finished some studies in the IT area, or you just love to troubleshoot tech problems. If you have experience delivering exceptional customer service over both the phone and email please read on and apply! About the role:This opportunity is 40 hours Monday to Friday. The successful applicant will be required to diagnose and investigate incoming calls, assist product installers and customers with their hardware and software. Using several computer tools, such as SalesForce (CRM)delivering high-quality technical support over the phone and emailWorking closely with the account management teamProcessing orders from origin to dispatchProviding training to clients over the phoneKeeping clients up to date on new products and featuresEscalating technical issues to the technical support teamMeeting the service level agreement target (SLA)Testing the software on devices to gain product knowledgeDelivering professional customer service that leads to customer satisfaction Salary:Salary $50,000 - $55,000 per annum based on your experience Perks:Free onsite parking!Work from home one day per week (Work from home while in Orange and then one day per week)Time to catch up and connect with the team over a coffeeChristmas party + Other Corporate eventsTime off over ChristmasWork laptop and headset providedFull training will be offered and you will be supported by experts in the business About you: Technically savvy, bubbly and switched onWillingness to learn and growFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneDetail orientedFirst call resolution is your goalResilient and are up for a challenge! Sounds good? Apply today! Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are working with Philip Morris in recruiting Retail Assistants for their IQ Vape stores across Auckland. Do you want to work for an organisation who is committed to delivering a smoke-free future? We are on the hunt to find the next Retail Assistant superstars for Philip Morris to work in their brand new stores in Auckland. Work for an organisation that is working towards helping adults switch to smoke free alternatives from cigarettes. The fresh, modern and minimalistic design of the stores highlight the great range of products they have on offer. About the role:Philip Morris launched their reduced risk products in 2018 under the umbrella of IQOS and since then have transformed massively as an organisation. This role is being the face of their products and going above and beyond to provide exceptional customer service. You will be involved in providing education and advice for the range of products they have on offer. We are looking for passionate team members, who pride themselves on a friendly approachable nature, and a solid focus on customer service and providing solutions. In the role you would be tasked with helping customers begin and maintain their smoke free journey in line with Philip Morris’ goal to provide a reduced risk alternative to traditional cigarette smoking, through their two distinct platform technologies – heated tobacco and e-cigarette (VEEV). Hours: Full Time, 40 hours across Monday to Friday between 9:30am - 6:00pm.Pay rate: $23 per hour + 8% holiday pay + incentives Responsibilities:Providing excellent customer service.Assisting customers with product advice.Cash handling and POS.Stock management and reporting. The ideal candidate will have:Customer service or retail experience.Excellent communication skills.Ability to build rapport with customers of all walks of life.Comfortable using excel for reporting. The role will initially begin as a fixed term role of around 6 months, with potential for longer term opportunities. Philip Morris offers career progression as well as learning and development in the role. If you think this sounds like you, please hit the “APPLY” button. We will then send you an application form and more details about the recruitment process.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday on a rotating roster, with the flexibility to work 24/7 in the future. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Overview of position: We have an immediate opportunity for a Customer Service Representative for a 3-month temporary assignment. Our client is within the electricity industry and helps to support New Zealand and Australian based customers. The role is 40 hours per week, with a two weekly roster rotating between 9.00am and 7.30pm Monday to Friday. You will be located in Wellington Central, handy to the train station. About the Role: Receive inbound calls and make warm outbound calls to customers Work closely with the services and sales teams Follow up email management Provide excellent customer service via phone and email About You:You will be available immediately or within a two week time frameHave great attention to detail and accurate data inputStrong processing skillsAdministrative and Customer service experience Be able to pass a drug and alcohol check prior to startingIf you are interested in this opportunity please click Apply Now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The key responsibilities of the Support Officer are:Act as a first point of contact for the office (for visitors and general phone calls) in a way that represents the agency as helpful, friendly and competent.Key focus on implementing process improvement throughout your office.Work with property and facilities to coordinate office requirements.Providing senior level assistance and administrative support to the allocated Leaders in the office, including diary management, financial administration and other day to day activities. Note: The SO role has no financial delegations.Assistance with group management processes including recruitment, employee on-boarding and off-boarding, and staff induction.Undertake reporting functions for your allocated office groups, including preparation of monthly team reports (as required).Maintaining your allocated office group’s records management system, including archiving and retention. Arranging travel and accommodation, conference venues and course bookings etc for team members, and process subsequent travel claims.Maintaining your allocated office group’s risk and issues registers.Managing Official Information Act (OIA) requests.General administrative functions, including for example, arranging meetings [including videoconferencing], meeting agenda and minutes, catering as necessary.Undertake activities to support the day to day functioning of the office, such as ordering stationary, contacting suppliers and repair people etc.Assist with record keeping and information management (incl. staff leave, assisting with routine reporting etc.)Assist staff with technical issues (e.g. arranging help with computer problems etc.)Participate in opportunities to work collaboratively with other support staff across the country.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are the number 1 recruitment agency in the world, and we take pride in working with some of the biggest employers in New Zealand. Locally, we strive to partner with you to ensure that the next step in your career is seamless and stress-free. Randstad are currently seeking candidates who are interested in temporary administration roles in 2022. These roles will be full time, and in a variety of locations around Christchurch. We are looking for people who have prior experience within busy office environments. If you have experience in the following areas, are a fast learner and savvy with technology then we want to talk with you!To be a successful temp you are likely to have the following attributes:Flexibility to take on a variety of tasks in a range of different work environmentsThe ability to hit the ground running and pick up new tasks and systems quicklyExcellent communication skills, written and verbalA positive can do attitude and self-motivationProfessional manner and appearancePrevious administration experience is desirablePay rate hourly $22-28 per hour depending on the roleIf the above sounds like something that interests you then please apply today, or email me on jesse.lustywinter@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are very excited to be working exclusively with St John. We have a number of work from home COVID Advisor roles available. The person in this role will be servicing multiple inbound and outbound queues related to COVID. This is the perfect role for someone with strong customer service experience, the ability to handle stressful situations with patience and resilience and the ability to work from home. The role:Servicing multiple inbound and outbound queues related to COVID. Work from home.Calls can be stressful and would require someone with patience and resilience. The calls can cover callers in managed isolation, self-isolation, manual outbound calls and vaccination queries. Please note this is subject to change as the COVID response changes.The role requires a lot of flexibility; you could be servicing multiple queues throughout the day. Shifts are Tuesday-Saturday 11:15am - 8pm OR Sunday - Thursday 11:15 - 8pmTraining will be for three days 8am - 5pm. The ideal candidate will have:Excellent customer service skills.Ability to be flexible and work across a number of different work streamsA headset or set of good headphones.A stable internet connectionA confidential work from home setup Worked in a call centre role within the last 3 yearsHave a smart mobile phone Have no planned leave for your first 2 weeks of work. Have no planned leave for more than 2 days over the next 2 months (Christmas and New year's) If this sounds like something you are interested in, please apply through the link.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are working with Philip Morris in recruiting Retail Assistants for their IQ Vape stores across Auckland. Do you want to work for an organisation who is committed to delivering a smoke-free future? We are on the hunt to find the next Retail Assistant superstars for Philip Morris to work in their brand new stores in Auckland. Work for an organisation that is working towards helping adults switch to smoke free alternatives from cigarettes. The fresh, modern and minimalistic design of the stores highlight the great range of products they have on offer. About the role:Philip Morris launched their reduced risk products in 2018 under the umbrella of IQOS and since then have transformed massively as an organisation. This role is being the face of their products and going above and beyond to provide exceptional customer service. You will be involved in providing education and advice for the range of products they have on offer. We are looking for passionate team members, who pride themselves on a friendly approachable nature, and a solid focus on customer service and providing solutions. In the role you would be tasked with helping customers begin and maintain their smoke free journey in line with Philip Morris’ goal to provide a reduced risk alternative to traditional cigarette smoking, through their two distinct platform technologies – heated tobacco and e-cigarette (VEEV). Hours: Full Time, 40 hours across Monday to Friday between 9:30am - 6:00pm.Pay rate: $23 per hour + 8% holiday pay + incentives Responsibilities:Providing excellent customer service.Assisting customers with product advice.Cash handling and POS.Stock management and reporting. The ideal candidate will have:Customer service or retail experience.Excellent communication skills.Ability to build rapport with customers of all walks of life.Comfortable using excel for reporting. The role will initially begin as a fixed term role of around 6 months, with potential for longer term opportunities. Philip Morris offers career progression as well as learning and development in the role. If you think this sounds like you, please hit the “APPLY” button. We will then send you an application form and more details about the recruitment process. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Would you like to work for a not for profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with a great company that is leading in its industry as a Customer Service Consultant in their Auckland based contact centre.What you will be doing:Providing exceptional customer service which promotes member satisfaction and brand loyaltyYou’ll ensure our members are getting value out of their insurance products by resolving enquiries and making policy changesContribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills:Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get at this company:Competitive base salary with discounted health insurance and wellness benefitsA free Fit-bit and cash rewards for completing well-being activitiesNewly built open plan office in Wynyard QuarterCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentYou do not need to have previous call centre experience.If this sounds like you, please click "APPLY"We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are recruiting for a casual administration support person to become part of the casual team, focusing on the health, way of life and well-being of their residents. If you are interested in starting a rewarding career in the aged care industry, this might just be your chance.More about the role:Provide clerical and secretarial support to the care home. High level of service to callers, residents and visitors to the Care Home.Answer incoming telephone calls within a timely manner, redirecting to appropriate personnel or dealing with enquiriesMaintain general office and other supplies as appropriatePrioritises and completes word processing and spread sheeting tasks as assignedMaintain confidentiality of all information received.Maintain filing and database systems including archiving which promote easy access by authorised personnel. Demonstrate competency in necessary computer skills.Tasks are completed in a timely and professional manner.Ensures deadlines are met for all reporting needs (if required) More about you:Proficiency in full MS Office Suite (Excel, Word, Outlook and PowerPoint).Typing speed of 50 words per minute.Show a professional and pleasant work manner.Good numeracy, attention to detail with high accuracy and able to meet deadlines due to good time management.A high level of both written and oral communication skills.Good interpersonal skills with sensitivity to the needs of the elderly.Ability to work individually and to cooperate with co-workers.Good organisation and prioritisation skills.Honest, conscientious, flexible and self motivated.Commitment to ongoing quality improvement.Ability to adapt to change and to work efficiently under pressure. More about the team:You will be part of a supportive, cooperative, and caring team culture.Flexible working shifts and arrangements.Covid-19 Vaccinations:The Government announced mandatory Covid-19 vaccinations for healthcare workers.NZ residency or a valid NZ open work visa required. How To Apply:Send your CV to colleen.porter@randstad.co.nz, call the office to connect with one of the team on 0800 800 204 (1) for a confidential conversation, or alternatively, hit the apply button. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Customer Service Representative - Palmerston North Looking to develop your customer service skills and support with key services in NZ. Open to continuous development and training? Work for a leading NZ brand - ASAP start!Fast paced customer service environmentExcellent salary + BenefitsCentral Palmerston location Casual shifts - ongoing temporary MUST be flexible with availability Shifts include evenings, weekends and overnight shiftsThe CompanyOur client are a key player in the NZ market and are looking for highly skilled customer service representatives to join their team now. You will be dealing with a range of inquiries and will need to be able to think on your feet!The RoleYou will be handling inbound inquiries from customers - offering support and redirecting calls. This position is varied - no two days are the same but you will be able to offer solitions and resolve a variety of inquiries. About you We are looking for complete commitment to our customers and for candidates who can maximise the customer experience. You will have: Exposure to customer serviceResilient Solutions focused Available immediately + flexible hoursUnrestricted working rights Next steps If interested in this role please contact Elizabeth on 04 471 6463 for a confidential discussion, email at elizabeth.taylor@randstad.co.nz or APPLY directly via this link. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Customer Service Representative - Porirua Looking to develop your customer service skills and support key services in NZ. Open to continuous development and training? Work for a leading NZ brand - ASAP start!Fast-paced customer service environmentPorirua locationCasual shifts - ongoing temporaryThe Company Our client is a key player in the NZ market and is looking for highly skilled customer service representatives to join their team now. You will be dealing with a range of inquiries and will need to be able to think on your feet! What’s in it for youDevelopment opportunities - train cross divisionallySupport NZ's public Shifts between the hours of 7am - 11pm, 7 days a weekThe Role You will be handling inbound inquiries from customers - offering support and redirecting calls. This position is varied - no two days are the same but you will be able to offer solutions and resolve a variety of inquiries. About you We are looking for complete commitment to our customers and for candidates who can maximise the customer experience. You will have:Exposure to customer serviceResilientSolutions focusedAvailable immediately + flexible hoursUnrestricted working rightsNext steps If interested in this role please contact Miria at miria.jacobs@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Customer Service Representative - Palmerston North Looking to develop your customer service skills and support with key services in NZ. Open to continuous development and training? Work for a leading NZ brand - ASAP start!Fast paced customer service / call centre environmentExcellent salary + BenefitsCentral Palmerston location Casual shifts - ongoing temporary MUST be flexible with availability including night shifts and evening shifts3 months initially - could be extendedThe CompanyOur client are a key player in the NZ market and are looking for highly skilled customer service representatives to join their team now. You will be dealing with a range of inquiries and will need to be able to think on your feet!The RoleYou will be handling inbound inquiries from customers - offering support and redirecting calls. This position is varied - no two days are the same but you will be able to offer solitions and resolve a variety of inquiries. About you We are looking for complete commitment to our customers and for candidates who can maximise the customer experience. You will have: Exposure to customer serviceResilent Solutions focused Available from 25/1/2021 + flexible hoursUnrestricted working rights Next steps If interested in this role please contact Elizabeth on 04 471 6463 for a confidential discussion, email at elizabeth.taylor@randstad.co.nz or APPLY directly via this link. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Do you enjoy supporting customers, setting them up for success? Are you looking to expand your experience in B2B sales?Come and join a dynamic team in Wellington's CBD working for a global, financial services organization supporting SME's facilitate sales through our payment solutions. Full-time temporary contract with the potential to go permanentMonday - Friday 8am - 5pm $26 per hour plus 8% holiday payThe Team:Leading the way in global payment solutions, this team supports small to medium-size business customers within Australia and New Zealand's leading banks.This dynamic team is on the lookout for a Sales Consultant with the innate ability to build rapport, problem-solve and convert leads into sales. You would be joining a supportive, fun-loving team, with a passion for results and success. The Role:As a Sales Consultant you will be;Working to renew existing customer contracts prior to expiryCommunicating with customers over the phone, email, and live chatBuilding rapport and understanding of the customer's needs Finding the best payment solution for their businessProcessing orders and paymentsSound like you?The ideal candidate would have;Background in Customer Service and SalesExperience in B2B sales beneficialStrong communication skills – both written and verbal"Live Chat" experience beneficialAttention to detailClear MOJClear Credit CheckNZ residency/citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Temporary positionCompetitive hourly rateWeekly pay We are currently looking for experienced Reception / Office Administrators across Auckland. Bring your front of house and administration expertise and continue to grow your knowledge and skills with the flexibility of temporary work in a fantastic, supportive and fast paced work environment. What your day could look like?Answering phone calls and email correspondenceData entry and drafting documentsDiary managementCoordinating office activities and operationsAssisting colleagues where necessary What are we looking for?We are looking for experienced front of house receptionist and administrators with a driven attitude to hit the ground running.The successful candidate will have good communication skills, knowledge of computer programs including Word, Excel and PowerPoint, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious reception or administration experienceStrong communication, both written and verbalGood typing skills with accuracy and speedThe ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic natureA common sense and focused approach to work and getting the job done The benefitsFlexibilityCompetitive hourly rateOpportunity to grow your skillsSupportive team environmentAuckland location If you're looking for temporary work to bring your expertise to and continue to learn and grow in a fantastic work environment click the apply button or email kasey.cutler@randstad.co.nz for a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are seeking an excellent Corporate Receptionist (Part time - 25 hours) for a large government client! You will be responsible for providing excellent customer service to internal staff, visitors to the building and other stakeholders. In this role you will be providing reception and administration support, duties such as meeting and greeting visitors, issuing security tags and assisting with onboarding new staff members, facility management, mail room duties and other administrative tasks. You will be a part of a team of 8 and work alongside another receptionist at the same time. For this role we are not necessarily looking for an experienced receptionist but in fact someone who is calm under pressure, has the ability to provide excellent customer service and someone who can deal with the stress of busy, fast paced and reactive environments. This is a rewarding role where you play a key part in the day to day functioning of the business. The hours of this role are 8.00am - 1.00pm Monday to Friday, 25 hours per week. This might suit a student who can work this around their studies or a parent who needs flexibility with their children's schedule. This is a fixed term role starting as soon as possible to 31st December 2022.Desirable skills we look for:Excellent computer skills with a high standard of proficiency in Microsoft Office, in particular MS Outlook, Word, ExcelExcellent people and customer service skillsStrong attention to detailReliable, punctual, flexible and adaptableAbility to remain calm under pressurePrevious reception experience is desirable (doesn't have to be corporate)Customer service skills beneficial HighlightsBe a part of a driven and passionate working cultureWork within the government sectorAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our client is growing! And we need customer service - helpdesk agents today! You will be responsible for providing technical support and knowledge to customers over the phone, solving technical issues, and escalating problems when required.Have you got technical support experience? Do you have a passion for helping people? Are you a recent uni grad who's passionate about technology? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a great team behind them. Come join a growing team based in Christchurch. If you want to work somewhere with career progression this is the company for you. In return you will be provided robust training, an opportunity to learn and grow your commercial knowledge, and a team that will support you from start to finish.Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersThis role will ideally suit someone who has great communication skills, a passion for helping people with technical based queries, and someone who wants to be part of an exciting and collaborative team.If you are interested in this position then please apply below, or please email andrew.birznieks@randstad.co.nz for any further information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are working with Philip Morris in recruiting Retail Assistants for their IQ Vape stores across Auckland. Do you want to work for an organisation who is committed to delivering a smoke-free future? We are on the hunt to find the next Retail Assistant superstars for Philip Morris to work in their brand new stores in Auckland. Work for an organisation that is working towards helping adults switch to smoke free alternatives from cigarettes. The fresh, modern and minimalistic design of the stores highlight the great range of products they have on offer. About the role:Philip Morris launched their reduced risk products in 2018 under the umbrella of IQOS and since then have transformed massively as an organisation. This role is being the face of their products and going above and beyond to provide exceptional customer service. You will be involved in providing education and advice for the range of products they have on offer. We are looking for passionate team members, who pride themselves on a friendly approachable nature, and a solid focus on customer service and providing solutions. In the role you would be tasked with helping customers begin and maintain their smoke free journey in line with Philip Morris’ goal to provide a reduced risk alternative to traditional cigarette smoking, through their two distinct platform technologies – heated tobacco and e-cigarette (VEEV). Hours: Full Time, 40 hours across Monday to Friday between 9:30am - 6:00pm.Pay rate: $23 per hour + 8% holiday pay + incentives Responsibilities:Providing excellent customer service.Assisting customers with product advice.Cash handling and POS.Stock management and reporting. The ideal candidate will have:Customer service or retail experience.Excellent communication skills.Ability to build rapport with customers of all walks of life.Comfortable using excel for reporting. The role will initially begin as a fixed term role of around 6 months, with potential for longer term opportunities. Philip Morris offers career progression as well as learning and development in the role. If you think this sounds like you, please hit the “APPLY” button. We will then send you an application form and more details about the recruitment process.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are working with Philip Morris in recruiting Retail Assistants for their IQ Vape stores across Auckland. Do you want to work for an organisation who is committed to delivering a smoke-free future? We are on the hunt to find the next Retail Assistant superstars for Philip Morris to work in their brand new stores in Auckland. Work for an organisation that is working towards helping adults switch to smoke free alternatives from cigarettes. The fresh, modern and minimalistic design of the stores highlight the great range of products they have on offer. About the role:Philip Morris launched their reduced risk products in 2018 under the umbrella of IQOS and since then have transformed massively as an organisation. This role is being the face of their products and going above and beyond to provide exceptional customer service. You will be involved in providing education and advice for the range of products they have on offer. We are looking for passionate team members, who pride themselves on a friendly approachable nature, and a solid focus on customer service and providing solutions. In the role you would be tasked with helping customers begin and maintain their smoke free journey in line with Philip Morris’ goal to provide a reduced risk alternative to traditional cigarette smoking, through their two distinct platform technologies – heated tobacco and e-cigarette (VEEV). Hours: Full Time, 40 hours across Monday to Friday between 9:30am - 6:00pm.Pay rate: $23 per hour + 8% holiday pay + incentives Responsibilities:Providing excellent customer service.Assisting customers with product advice.Cash handling and POS.Stock management and reporting. The ideal candidate will have:Customer service or retail experience.Excellent communication skills.Ability to build rapport with customers of all walks of life.Comfortable using excel for reporting. The role will initially begin as a fixed term role of around 6 months, with potential for longer term opportunities. Philip Morris offers career progression as well as learning and development in the role. If you think this sounds like you, please hit the “APPLY” button. We will then send you an application form and more details about the recruitment process.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Temporary opportunityCompetitive hourly rateWeekly pay Inbound calls We are currently seeking experienced Customer Care Representatives across Auckland to work on a temporary basis within a well known organisation in a supportive team environment. Bring your expertise and customer care passion to the team and continue to grow your skills and knowledge with the flexibility of temporary work in a fantastic, fast paced work environment. What your day could look like?Answering inbound callsCommunicating servicesAssisting customers with queriesLogging calls and emails Resolving customer queries and issues What are we looking for?We are looking for experienced representatives with a passion for customer service and helping others. The successful candidate will have great communication skills, knowledge of computer systems, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious call centre experienceStrong communication, both written and verbalGood typing skills with accuracy and speed The ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic nature The benefitsFlexibility Supportive team environment Competitive hourly rateWeekly payOpportunity to grow your skills If this sounds like you click the apply button today or email kasey.cutler@randstad.co.nz for a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

10.30 - 7.00pm Monday to Friday3-month temp assignment with potential to extend for the right candidateOverview of position: We have an immediate opportunity for a Services Administrator for a 3-month temporary assignment. Our client is within the electricity industry and helps to support New Zealand and Australian based customers. The role is 40 hours per week, with the hours of 10.30-7.00pm Monday to Friday. You will be located in Wellington Central, handy to the train station. About the Role: Assisting with the input of information to support customersReceive inbound calls to assist with verifying informationEmail management Provide excellent customer service and deliveryAbout You:You will be available immediately or within a two week time frameHave great attention to detail and accurate data inputStrong processing skillsAdministrative and Customer service experience Be able to pass a drug and alcohol check prior to startingFast typing and accuracy is a must for this role as we require you to complete skills tests to meet the required standard.If you are interested in this opportunity please click Apply Now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Temporary positionCompetitive hourly rateWeekly pay We are currently looking for experienced Office Administrators across Auckland, bring your administration expertise and continue to grow your knowledge and skills with the flexibility of temporary work in a fantastic, supportive and fast paced work environment. What your day could look like?Answering phone calls and email correspondenceData entry and drafting documentsDiary managementCoordinating office activities and operationsAssisting colleagues where necessary What are we looking for?We are looking for experienced administrators with a driven attitude to hit the ground running.The successful candidate will have good communication skills, knowledge of computer programs including Word, Excel and PowerPoint, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious administration experienceStrong communication, both written and verbalGood typing skills with accuracy and speedThe ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic natureA common sense and focused approach to work and getting the job done The benefitsFlexibilityCompetitive hourly rateOpportunity to grow your skillsSupportive team environmentAuckland location If you're looking for temporary work to bring your expertise to and continue to learn and grow in a fantastic work environment click the apply button or email kasey.cutler@randstad.co.nz for a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Do you love helping people? Are you looking for an opportunity to launch your customer service career forward?Do you want to work for an organization that makes a difference in the community and in the lives of individual New Zealanders every day? If this sounds like you, please apply! Randstad are looking for a Team Leader to work in a busy call center for a well-known not-for-profit organisation. The roleThis role will require you to be responsible for an inbound customer service team, helping coach, give call feedback, handle call escalations, rostering and general day to day management of the Contact Center operations. The organisationYou will be working for a well-known New Zealand organization with charitable status. This organisation is a major employer and are known for their positive contributions to the community and to the lives of individual New Zealanders. Their modern and comfortable office is based in Mt Wellington, offering easy parking options. They offer extensive opportunities for progression and development, with clear career paths throughout the organisation. Hours and shiftsThis is a full-time role (40 hours per week)Rostered across 8am-8pm Monday-Sunday Pay rateThe rate of pay for this role is $25 - $27 per hour + 8% holiday pay. To apply you for this role, you must:Be a New Zealand citizen, resident, or have a valid open work visa;Be able to pass a Police Check (no criminal convictions);Have proven customer service experience (e.g. in contact centres, hospitality, retail, reception etc. - please note previous contact centre experience is NOT required for this role);Be able to work under high pressure or stressful situations;Be an excellent spoken and written communicator;Be technically apt, and able to pick up new technology and systems quickly and accurately; ANDHave a strong work ethic, enjoy helping people, and be a committed team player. If you're looking to step into a fast-paced, rewarding and flexible environment click the apply button or contact Samsara on (09) 300 7424 or samsara.cawley@randstad.co.nz for a confidential conversation. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Temporary opportunityCompetitive hourly rateWeekly pay Inbound calls Start ASAPWe are currently seeking experienced Customer Care Representatives across Auckland to work on a temporary basis within a well known organisation in a supportive team environment. Bring your expertise and customer care passion to the team and continue to grow your skills and knowledge with the flexibility of temporary work in a fantastic, fast paced work environment. What your day could look like?Answering inbound callsCommunicating servicesAssisting customers with queriesLogging calls and emails Resolving customer queries and issues What are we looking for?We are looking for experienced representatives with a passion for customer service and helping others. The successful candidate will have great communication skills, knowledge of computer systems, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious call centre experienceStrong communication, both written and verbalGood typing skills with accuracy and speed The ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic nature The benefitsFlexibility Supportive team environment Competitive hourly rateWeekly payOpportunity to grow your skills If this sounds like you click the apply button today or email kasey.cutler@randstad.co.nz for a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.