- At Southern Cross we’re committed to ensuring our members live their healthiest lives for longer.Be an integral part of our contact centre and you’ll wake up every day knowing you’re making a positive difference to our members health and wellbeing, providing outstanding experiences and interactions.You’ll be joining a great team who are passionate, engaged, supportive of each other and know how to celebrate and reward the wins.Our supportive leaders will aAt Southern Cross we’re committed to ensuring our members live their healthiest lives for longer.Be an integral part of our contact centre and you’ll wake up every day knowing you’re making a positive difference to our members health and wellbeing, providing outstanding experiences and interactions.You’ll be joining a great team who are passionate, engaged, supportive of each other and know how to celebrate and reward the wins.Our supportive leaders will a
- Our client are an established financial company, dedicated to providing exceptional service to their customers. The team are comprised of passionate individuals who are committed to delivering the highest level of customer satisfaction. They are looking for a self-motivated customer success specialist who can work effectively in a fast-paced environment, the role is based in Wellington CBD.The role:Providing support to customers, by answering queries raiseOur client are an established financial company, dedicated to providing exceptional service to their customers. The team are comprised of passionate individuals who are committed to delivering the highest level of customer satisfaction. They are looking for a self-motivated customer success specialist who can work effectively in a fast-paced environment, the role is based in Wellington CBD.The role:Providing support to customers, by answering queries raise
- Customer Care Team Lead Step into a pivotal role at our expanding Customer Care Team in Auckland, New Zealand as a Customer Care Team Lead. Here, you'll spearhead a team of at least 6 agents, orchestrating exceptional customer service and business-to-business support through phone interactions. This office-based position offers a competitive base salary of $96,660 along with a parking allowance of $3,852. About the Role: As the Customer Care Team Lead, youCustomer Care Team Lead Step into a pivotal role at our expanding Customer Care Team in Auckland, New Zealand as a Customer Care Team Lead. Here, you'll spearhead a team of at least 6 agents, orchestrating exceptional customer service and business-to-business support through phone interactions. This office-based position offers a competitive base salary of $96,660 along with a parking allowance of $3,852. About the Role: As the Customer Care Team Lead, you
- Join Our Vibrant Team: Exciting Customer Service & Office Administration Opportunity in Manurewa, Manukau!Work Hours and Perks: Monday to Friday, 8:30 am to 5:00 pm. This permanent position offers free parking and competitive pay in Manurewa, Manukau.Qualifications and Experience: Do you have a background in retail, customer service, or experience as a customer service office administrator? We're seeking a dedicated relationship builder proficient in excepJoin Our Vibrant Team: Exciting Customer Service & Office Administration Opportunity in Manurewa, Manukau!Work Hours and Perks: Monday to Friday, 8:30 am to 5:00 pm. This permanent position offers free parking and competitive pay in Manurewa, Manukau.Qualifications and Experience: Do you have a background in retail, customer service, or experience as a customer service office administrator? We're seeking a dedicated relationship builder proficient in excep
- The ClientOur client are an established automotive company, dedicated to providing exceptional service to our customers. We are seeking a Customer Service Representative to join a close-knit team in Porirua. Must have previous call centre/customer service experience.The Role As a Customer Service Representative, you will be the first point of contact for our customers. Your primary responsibility will be to ensure that our customers receive outstanding serThe ClientOur client are an established automotive company, dedicated to providing exceptional service to our customers. We are seeking a Customer Service Representative to join a close-knit team in Porirua. Must have previous call centre/customer service experience.The Role As a Customer Service Representative, you will be the first point of contact for our customers. Your primary responsibility will be to ensure that our customers receive outstanding ser
- Our client is a dedicated government organisation and we are currently seeking a proficient and detail-oriented Personal Assistant to join their team on a temporary basis.Job Summary:As an Administrator, you will play a vital role in ensuring the smooth and efficient operation of our organisation. You will be responsible for handling a wide range of administrative tasks and providing support to the Human Resources department within the organisation. The idOur client is a dedicated government organisation and we are currently seeking a proficient and detail-oriented Personal Assistant to join their team on a temporary basis.Job Summary:As an Administrator, you will play a vital role in ensuring the smooth and efficient operation of our organisation. You will be responsible for handling a wide range of administrative tasks and providing support to the Human Resources department within the organisation. The id
- We have an exciting opportunity for someone to take on this temporary full time administration assignment with an organisation that looks after client investments. The assignment is initially until the end of January 2024 with a high change of being extended.Day to day, you will be working with confidential information, processing applications, implementing changes, as well as engaging and collaborating with external partners.about youWe are in search ofWe have an exciting opportunity for someone to take on this temporary full time administration assignment with an organisation that looks after client investments. The assignment is initially until the end of January 2024 with a high change of being extended.Day to day, you will be working with confidential information, processing applications, implementing changes, as well as engaging and collaborating with external partners.about youWe are in search of
- Are you passionate about keeping Tāmaki Makaurau/Auckland’s flora, fauna, and natural resources clean and green? If you have an interest in biosecurity then this will be the role for you! We are seeking reliable individuals who want to protect the beautiful Hunua Ranges. This is the perfect opportunity to take on exciting temporary summer work and kick-start your new year. The role:Serious biosecurity issues, including plant disease, rodents, and plague skAre you passionate about keeping Tāmaki Makaurau/Auckland’s flora, fauna, and natural resources clean and green? If you have an interest in biosecurity then this will be the role for you! We are seeking reliable individuals who want to protect the beautiful Hunua Ranges. This is the perfect opportunity to take on exciting temporary summer work and kick-start your new year. The role:Serious biosecurity issues, including plant disease, rodents, and plague sk
- Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa?The OrganisationWe have a great opportunity to support New Zealanders from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service professionals!This is a close-knit, team environment, focused on providing the highest quality of care and support to the public.Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa?The OrganisationWe have a great opportunity to support New Zealanders from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service professionals!This is a close-knit, team environment, focused on providing the highest quality of care and support to the public.
- Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa?The OrganisationWe have a great opportunity to support New Zealanders from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service professionals!This is a close-knit, team environment, focused on providing the highest quality of care and support to the public.Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa?The OrganisationWe have a great opportunity to support New Zealanders from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service professionals!This is a close-knit, team environment, focused on providing the highest quality of care and support to the public.
- We are looking for an experienced Credit Recovery Officer to join a lovely team in Auckland Central. It requires great customer service, clear communication skills and the ability to multitask.You will be apart of a special division within the credit recovery team, focused on collection of accounts where:The debt has been written off as uncollectible,The security has been repossessed,The loan is unsecured or the security is GNA and the branch credit controWe are looking for an experienced Credit Recovery Officer to join a lovely team in Auckland Central. It requires great customer service, clear communication skills and the ability to multitask.You will be apart of a special division within the credit recovery team, focused on collection of accounts where:The debt has been written off as uncollectible,The security has been repossessed,The loan is unsecured or the security is GNA and the branch credit contro
- 3-6 months contract, East Akl, OnsiteL2 Tech Support, Desktop Supportwork in an innovative and groundbreaking tech environment.About the company-Based out of East Auckland, my clients are playing a significant role in actively shaping the future of the technology.About the role-They are seeking a skilled Desktop Support Engineer to join their IT Support team and provide L2 technical assistance and support for their internal users. This is an initial 3 mont3-6 months contract, East Akl, OnsiteL2 Tech Support, Desktop Supportwork in an innovative and groundbreaking tech environment.About the company-Based out of East Auckland, my clients are playing a significant role in actively shaping the future of the technology.About the role-They are seeking a skilled Desktop Support Engineer to join their IT Support team and provide L2 technical assistance and support for their internal users. This is an initial 3 mont
- work for a unique Tech company in an innovative & groundbreaking tech environment Immediate start, 3-6 months contract, East Akl, competitive hourly rateL1-2 Tech Support, Help Desk, Service DeskAbout the company-Based out of East Auckland, my clients have played a significant role in most remarkable achievements and are actively shaping the future of the technology.About the role-My clients are seeking a skilled Service Desk Engineer to join their IT Suppwork for a unique Tech company in an innovative & groundbreaking tech environment Immediate start, 3-6 months contract, East Akl, competitive hourly rateL1-2 Tech Support, Help Desk, Service DeskAbout the company-Based out of East Auckland, my clients have played a significant role in most remarkable achievements and are actively shaping the future of the technology.About the role-My clients are seeking a skilled Service Desk Engineer to join their IT Supp
- The Company:Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with strong communication skills, an innate ability to build rapport and hunger for problem solving. Surrounded by a supportive team and with ongoing training, you are set up to succeed from the start! If you want to expand your contact centre or customer service exThe Company:Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with strong communication skills, an innate ability to build rapport and hunger for problem solving. Surrounded by a supportive team and with ongoing training, you are set up to succeed from the start! If you want to expand your contact centre or customer service ex
- Step into a spit finance/ customer service role with great opportunities for progression! Working for an organisation that provides accounting services to its customers, you will be an integral part of ensuring a high quality customer experience and performing financial administration tasks. The responsibilities for this role include but are not limited to: Reconciling transactions and payment dataProcessing tax returns on behalf of customersAnswering techStep into a spit finance/ customer service role with great opportunities for progression! Working for an organisation that provides accounting services to its customers, you will be an integral part of ensuring a high quality customer experience and performing financial administration tasks. The responsibilities for this role include but are not limited to: Reconciling transactions and payment dataProcessing tax returns on behalf of customersAnswering tech
- Field Representative - Telecare Medical AlarmSalary: Starting at $57,700 per year Working Hours: 8:30am - 5pm, Monday to FridaySouth Auckland LocationJob Description:We are currently seeking a Field Representative to join our well-known charity organisation. As a Field Representative, you will be responsible for representing our organisation and promoting our Monitored Alarm systems and services. Your role will involve assisting seniors and individuals witField Representative - Telecare Medical AlarmSalary: Starting at $57,700 per year Working Hours: 8:30am - 5pm, Monday to FridaySouth Auckland LocationJob Description:We are currently seeking a Field Representative to join our well-known charity organisation. As a Field Representative, you will be responsible for representing our organisation and promoting our Monitored Alarm systems and services. Your role will involve assisting seniors and individuals wit
- At Southern Cross we’re committed to ensuring our members live their healthiest lives for longer.Be an integral part of our contact centre and you’ll wake up every day knowing you’re making a positive difference to our members health and wellbeing, providing outstanding experiences and interactions.You’ll be joining a great team who are passionate, engaged, supportive of each other and know how to celebrate and reward the wins.Our supportive leaders will aAt Southern Cross we’re committed to ensuring our members live their healthiest lives for longer.Be an integral part of our contact centre and you’ll wake up every day knowing you’re making a positive difference to our members health and wellbeing, providing outstanding experiences and interactions.You’ll be joining a great team who are passionate, engaged, supportive of each other and know how to celebrate and reward the wins.Our supportive leaders will a
- Group Services and Support ManagerWell-known & established software businessFull time, permanent leadership role Competitive salary & benefits | Relocation to Napier required This well-known, established Kiwi business is very much an international market leader within their particular field. Offering software solutions for the finance and administration space, this business is now looking for a NEW Group Services and Support Manager to come onboard and beGroup Services and Support ManagerWell-known & established software businessFull time, permanent leadership role Competitive salary & benefits | Relocation to Napier required This well-known, established Kiwi business is very much an international market leader within their particular field. Offering software solutions for the finance and administration space, this business is now looking for a NEW Group Services and Support Manager to come onboard and be
- The companyOur client are a leading medical device company and specialist in what they do. Customers and creating a healthier, happier customer is a mantra they live by. They have been supporting New Zealanders for 20 years and strive to create a higher quality life for those that need their support. Whats in it for youWorking with our client means that you will be in a supportive and collaborative environment, encouraging you to make a difference in yourThe companyOur client are a leading medical device company and specialist in what they do. Customers and creating a healthier, happier customer is a mantra they live by. They have been supporting New Zealanders for 20 years and strive to create a higher quality life for those that need their support. Whats in it for youWorking with our client means that you will be in a supportive and collaborative environment, encouraging you to make a difference in your
- We are looking for an experienced credit controller within the financial services/lending industry to join a well known company. If you have the experience, we would be happy to have a chat with you!As a credit contoller, you will be responsible for managing the Branch’s overdue loans and implementing the organisation’s policy and procedures on credit and collection activities at branch level. Also, demonstrate a “customer first” culture within the branchWe are looking for an experienced credit controller within the financial services/lending industry to join a well known company. If you have the experience, we would be happy to have a chat with you!As a credit contoller, you will be responsible for managing the Branch’s overdue loans and implementing the organisation’s policy and procedures on credit and collection activities at branch level. Also, demonstrate a “customer first” culture within the branch
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customer service jobs overview
On this page, you will find a list of our current customer service jobs and an overview of the typical responsibilities and expectations of a customer service representative. You can compare and filter relevant customer service positions based on specialism, location and salary to find your ideal job match.
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customer service contract types
Do you want to work as a customer service representative in New Zealand long-term or short-term? Check out the available customer service contract types:
- customer service contract jobs: in a contract position, you work a few years or months for the same employer. It is a good way to build your skills and gain valuable experience before taking up a permanent position.
- customer service permanent jobs: when you land a permanent role, you work for the same employer until you resign or retire. It is a great opportunity if you are seeking a role with a steady income and guaranteed job security.
- customer service temporary jobs: in a temporary position, you are not tied to one employer or role indefinitely, as your contract will have a proposed duration. In some cases, they result in staying at the organisation post-contract or even taking on a permanent position.
- customer service temporary to permanent jobs: A temp-to-perm job is transitional in nature. This opportunity allows you to begin as a temporary employee with the possibility of progressing to a full-time job.
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about customer service jobs
A customer service job is a great opportunity for someone who wants to help others, has a knack for solving problems, and likes working with people. Customer service typically involves answering phones, dealing with customers, assisting people who need help with basic tasks like downloading software or setting up a new account, and helping companies manage their customer satisfaction. Would you like to know more about working as customer service? Then check out the customer service profile page.
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how much does a customer service representative make in New Zealand?
We share all there is to know about the salary of customer service on this customer service profile page. And of course, you can also find the salary for each customer service job in our job overview by simply clicking on the job description.
how do you apply for customer service jobs?
If you are ready to apply for a customer service role, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job in customer service?
There are no minimum qualifications for working as a customer service representative. However, you can benefit from the following educational qualifications:
- education: undertake courses to improve your skills in administration software and communication skills.
- work experience: most customer representative jobs are entry-level, and you don’t require prior experience. Employers provide on-the-job training to prepare you for the role. You also gain experience through internships and jobs in retail positions.
For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service representative job profile.
In the customer service job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service job is available that meets your criteria, you will be informed instantly.