49 jobs found for Customer Service

Temporary opportunityCompetitive hourly ratesAuckland based rolesInbound / outboundWe are currently seeking experienced Customer Care Representatives across Auckland to work on a temporary basis within a supportive team environment. Continue to grow with the flexibility of temporary work in a fantastic, fast paced work environment. What your day could look like?Answering inbound / outbound callsCommunicating products and servicesAssisting customers with queriesLogging calls and emails Resolving customer queries and issues What are we looking for?We are looking for experienced representatives with a passion for customer service and helping others. The successful candidate will have great communication skills, knowledge of computer systems, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious call centre experienceStrong communication, both written and verbalGood typing skills with accuracy and speed The ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic nature The benefitsFlexibility Supportive teamsCompetitive hourly rateOpportunity to grow your skills Supportive team environmentsAuckland based locations If you're looking for temporary work to bring your expertise and continue to learn and grow in a fantastic work environment click the apply button or contact Kasey on (09) 300 4349 or email kasey.cutler@randstad.co.nz for a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa? The Organisation We have a great opportunity to support New Zealanders from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service professionals and take your experience to the next level. This is a close-knit, team environment, focused on providing the highest quality of care and support to the public. Over the last year, this team has become busier than ever so we are looking for strong team players to get involved in the great work they do. The Role This role is; Initially an Ongoing Temporary ContractFull Time, 40 HourMonday - Friday, 8am - 5pm$28 per hour + 8% Holiday PayCentral WhanganuiIn this varied role you will be; Responding to a range of inquiries via inbound calls and email.Processing payment requestsAdhoc administration dutiesWorking across multiple systemsPart of a diverse, supportive team environmentNow, what about you? To be successful we are looking for; Good communication skills both written and verbalNatural team players, able to work collaboratively, as well as autonomouslyStrong experience in both customer service/contact centre or administrationTech-savvyAbility to absorb and relay a large scope of informationIf you are interested, please do not hesitate! Apply via the link provided. Please note, to be considered you must have NZ residency or citizen and live locally. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you looking for your next customer service opportunity? We are seeking a passionate customer service officer to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns fall between 9.30am -6pm About you:Thrive under pressure in a fast paced environment Full unrestricted work rights in New Zealand Access to a vehicle Available for an immediate startAbout the role:Contact centre environmentImmediate startFast paced, busy environmentCustomer resolutionMonday to Friday Shift patterns between 10am - 9pm$23ph + 8% holiday payBenefitsAward winning contact centre Parking Accrue 8% leave entitlement Excellent team culture If you would like to apply, please submit your most up to date resume! As this is for an immediate start only those candidates that have been successfully shortlisted will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Looking for your next role within a government organisation? Are you an experienced accounts receivable officer seeking your next role? I want to hear from you!About the role:Debt collection, contacting debtorsMonitoring the accounts receivable inbox and investigating and responding to queries in a timely mannerNegotiating payment plans Liaising with third party entities5 month temporary assignment with a possibility to extendASAP startAbout youPrevious accounts receivable or credit control experience A "can do" attitudeStrong customer service and rapport building skillsResolutions foscused and strong initiativeStrong data entry and analytical skillsIntermediate Excel skills would be advantageous! Must be happy to commit to the full assignment This is a full time roel but we would be open to part time hours for the right candidate!This is a fantastic opportunity to join a tight knit accounting team and gain some valuable experience within the public sector. The organisation prides themselves on their dedication to the New Zealand community and offering their employees opportunities to grow! If you or somebody you know would be interested in this opportunity please click apply now or contact Megan on 044716462 or via email megan.wilkins@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the role Monday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout you Previous contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Miria at miria.jacobs@randstad.co.nz or 04 471 4876 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are looking for customer service officers who will be responsible for providing timely and high-quality services for customers; and sales and administration support to the wider service team. This will be achieved through accurate and effective communication to potential and actual users, colleagues and stakeholders as well as accurate data entry and system use. Our client is a well known kiwi organisation and this is a highly rewarding position where you will be fundamental in providing excellent customer care and making a critical difference to the wider business. Key Responsibilities:Inbound and outbound customer service aligned to company values,Actioning new enquiries through various platforms and systemsProviding consistent and reliable support to the teamDatabase management and smooth processing of paperworkOccasionally stepping in to support other team members Required Experience / AttributesCall centre experience – confident operating in a telebased roleDemonstrated customer service experience and commitment in an environment in which service level agreements operate excellent written and oral communication skills High level of initiative and motivation with a strong team player mentalityAbility to prioritise workloadThis is a full time position, offering attractive hours with some flexibility, with available parking onsite. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are looking for one great customer service professional to join a local governmental agency based in the heart of Wellington's CBD but with a wide regional scope. Permanent Part Time30 hours a weekWednesday - SundayShifts between the hours of 1.30/2.30pm start - 9.30/10.30pm (8.30pm on Sunday) finish$50,000 per annum pro-rataWellington CBD locationThe Role Support the public with your amazing customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams. This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government. The People We are looking for a candidate with strong customer service experience. Whether that is from contact center, hospitality, retail or tourism that is looking for a new challenge within contact center. No previous contact center experience necessary - just an eagerness to learn, resilience, and the ability to work in a team. If you have studied Science, the Environment, or Local Governance this could also be a great opportunity to start your career in an organisation with various career pathways. The Desired Candidates Would Have: Strong Local Knowledge of Wellington AreaNaturally Customer-CentricResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work Rights.If this sounds like you, do not hesitate, apply today or contact amelia.pullen@randstad.co.nz for more details. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you passionate about providing exceptional customer service? Do you crave variety and ongoing development? Want to work as part of a diverse and inclusive team from the comfort of your own home? We are looking for Customer Experience Ambassadors to join a well-known global brand who are expanding their New Zealand operations. In this role you will be part of a multi-functional team that provides exceptional customer service solutions to a wide range of customers and problems. You will be working for an organisation with a reputation for excellence, a diverse workforce and a focus on the ongoing development of their staff. About you: Driven to learn and develop your skill setYou will have excellent communication skills both verbal and writtenYou have a real desire to help people and make a differenceAbility to think outside the box and solve complex issuesYou want to work with great peopleWhat's in it for you?: Full training providedOngoing development opportunities$40,000 starting salary with the potential to progress within monthsA supportive, diverse and inclusive team cultureAbility to work from home - anywhere in New Zealand6 month fixed term contract with a strong potential to be extendedIf you think this is the job for you we would love to see your application! Please click ‘apply now’ below. Applications close Monday 18/10/2021 at 5pm or when the position is filled. Please apply today to ensure you don’t miss out. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Do you love supporting customers? Giving guidance and direction to customers within a fast pace environment? Come and join a dynamic team in Wellington's CBD as a Customer Support Representative. The Company: Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with an innate ability to build rapport, problem-solve and provide technical support. Surrounded by a supportive team with ongoing training, you are set up to succeed! If you want to expand your contact centre or customer service experience into a new environment with a technical edge then this could be the opportunity for you. The Role: Ongoing full-time contract40 hours a week on a rotating roster with occasional Saturday work.Full flexibility for shifts between 7am - 9pm required.Central WellingtonJune 8th startAs a Technical Customer Support Representative you will be; First point of contact providing customer serviceTroubleshooting technical issues with the customerLogging incidents and managing support processes with the customer.What’s in it for you? Competitive starting rateLong term opportunities to work for a global companySupportive team environment with in-depth, ongoing trainingSound like you? The ideal candidate will have a solid background in customer service and contact centre! In addition to this, you MUST have: Contact Centre / Customer Service experienceStrong communication skills – both written and verbalExcellent system skills and confident understanding of technologyProblem-solving skillsClear criminal history and credit checkNZ residency/citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We have an exciting opportunity to work for a large and thriving New Zealand technology company. Apply to be part of a supportive and friendly work culture where people are a priority and the company is making great strides in their industry. Based in Albany (But starting and working from home while we’re in lockdown) We're looking for someone who's bubbly, switched on and loves people. You’ll need to have a good understanding of technology; maybe you’re the go-to IT person in your family, you’ve just finished some studies in the IT area, or you just love to troubleshoot tech problems. If you have experience delivering exceptional customer service over both the phone and email please read on and apply! About the role:This opportunity is 40 hours on a rostered Monday to Friday. The successful applicant will be required to diagnose and investigate incoming calls, assist our product installers and customers with their hardware and software. Using several computer tools, such as SalesForce (CRM)delivering high-quality technical support over the phone and emailWorking closely with the account management teamProcessing orders from origin to dispatchProviding training to clients over the phoneKeeping clients up to date on new products and featuresEscalating technical issues to the technical support teamMeeting the service level agreement target (SLA)Testing the software on devices to gain product knowledgeDelivering professional customer service that leads to customer satisfaction Salary:Salary $51,000 - $53,000 per annum based on your experience Perks:Free onsite parking!Work from home one day per week (once lockdown is over)Time to catch up and connect with the team over a coffeeChristmas party + Other Corporate eventsTime off over ChristmasWork laptop and headset providedFull training will be offered and you will be supported by experts in the business About you: Technically savvy, bubbly and switched onA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge! Sounds good? Apply today! Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

$58,500 per annumAuckland CBD6 months fixed term roleMonday to Friday 9am-5pmSmartphone and mobile data provided! Join a thriving international company! If you are looking for a great team environment, with heaps of on the job training and support + a smartphone with free data, read on. This is not your average customer service role, you will help and consult customers through their purchasing journey and provide an excellent customer experience over the phone and using email. Due to recent growth, we have room for someone special to come join the team. If you’re currently in a customer service role and are looking for your next step up please consider applying today. About the role:Provide best in class customer experience to B2C customersSupporting operational activities via various channels: voice, email, live chat, video chat, SMS and social mediaListen and understand the customer’s problem and consult them with a possible solutionRespond to customer queries with a relatable, warm approachProviding best in class customer care to customers, ensuring high customer satisfaction, responding to inquiries and resolving complaints.Convey product knowledge and advise consumers on incentive programs and campaigns to assist customers with their purchasesDeliver exceptional customer care over the phoneUtilise Good Conversion PractisesCapture all customer interactions in the CRM system with a high degree of accuracy and attention to detailEnsure that all customer data and interactions are treated with the utmost confidentialityEmbody the company values in all interactions with customersManage own workload and Meet KPIsAlways remain pleasant, courteous and supportive About you:Excellent verbal and written communication skillsDesire to help othersFlexible and adaptable to changePassionate about customer serviceSelf-motivated with a great work ethic and can-do attitudeAbility to multitask, work under pressure and remain calmProficient computer skills, including use of Word and ExcelSelf-motivated, able to prioritize and problem solveHigh level of trustworthiness and integrity as you will handle sensitive information - Customer privacy must be at the forefront of all that you doComposure, good business acumen and the ability to work well with others If you’re up for a challenge and love helping others apply today!Please note that you must reside in Auckland and have the right to work in New Zealand. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Work for an organisation that prides itself on providing their clients with innovative solutions. As a Customer Support Representative, you will be responsible for engaging with customers and supporting them to deliver their business outcomes through the use of technology.You will be facilitating the processing of customer orders, sales, and the installation of technology, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is building a new team in Christchurch, and be an integral part to their customer journey.What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsAbout you:To be successful in this role, you will have great communication and interpersonal skills, an interest towards technology and solving problems. This role is vital to the organisation to provide a great experience for customers. If you are analytical and driven to achieve outcomes, this could be the role for you. Please apply or email andrew.birznieks@randstad.co.nz for more information.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday (7am-7pm) on a rotating roster. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are working with Philip Morris in recruiting Retail Assistants for their IQ Vape stores across Auckland. Do you want to work for an organisation who is committed to delivering a smoke-free future? We are on the hunt to find the next Retail Assistant superstars for Philip Morris to work in their brand new stores in Auckland (with locations in Papakura, Otara and Manurewa). Work for an organisation that is working towards helping adults switch to smoke free alternatives from cigarettes. The fresh, modern and minimalistic design of the stores highlight the great range of products they have on offer. About the role: Philip Morris launched their reduced risk products in 2018 under the umbrella of IQOS and since then have transformed massively as an organisation. This role is being the face of their products and going above and beyond to provide exceptional customer service. You will be involved in providing education and advice for the range of products they have on offer. We are looking for passionate team members, who pride themselves on a friendly approachable nature, and a solid focus on customer service and providing solutions. In the role you would be tasked with helping customers begin and maintain their smoke free journey in line with Philip Morris’ goal to provide a reduced risk alternative to traditional cigarette smoking, through their two distinct platform technologies – heated tobacco and e-cigarette (VEEV). Hours: Full Time, 40 hours across Monday to Friday between 9:30am - 6:00pm. Pay rate: $23 per hour + 8% holiday pay + incentives Responsibilities: Providing excellent customer service.Assisting customers with product advice.Cash handling and POS.Stock management and reporting.The ideal candidate will have: Customer service or retail experience.Excellent communication skills.Ability to build rapport with customers of all walks of life.Comfortable using excel for reporting.The role will initially begin as a fixed term role of around 6 months, with potential for longer term opportunities. Philip Morris offers career progression as well as learning and development in the role. If you think this sounds like you, please hit the “APPLY” button. We will then send you an application form and more details about the recruitment process. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Have you thought about a change in your career? Do you care about the health and wellbeing of New Zealanders? If you enjoy helping people and making a difference, then this may be the perfect role for you. We are a part of a large global company with our corporate head office in Europe but still have a local family feel.We have full-time customer service roles available in the contact centre based in Takapuna starting at the end of September. What you will be doing:Making outbound calls to support our customers to encourage them to book appointments regarding hearing aidsProviding exceptional customer service ​Contribute to a culture of accountability, ownership, and trust amongst the team ​Monday – Friday. Monday-Thursday 10:30am-7:00pm Friday 8:30-5:00pmWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendly You’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goals Your experience and skills: Great with customers, previous experience in retail, hospitality, or contact centresExcellent English skills, both verbal and writtenStrong attention to detail What you’ll get with us: Career development and growth opportunities Job satisfaction where you are genuinely making a differenceA supportive training environmentA diverse and inclusive culture where you can bring your whole self to work A fun and collaborative work environment Modern working environment based in TakapunaWorking closer to home. We are a 2-minute walk from the bus depotIf this sounds like you, please click "APPLY" or alternatively send your CV to me via email: kate.manera@randstad.co.nzI look forward to receiving your application!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Excellent base salaryCorporate Benefits & WFH daysGenuine growth opportunitiesAwesome wellness incentive programsA rare and exciting Outbound Sales opportunity has recently become available with Southern Cross Health Society in their Auckland-based contact center. This role is fast-paced, offers competitive pay rates, excellent corporate benefits, and has the potential for the right candidate to grow within their career and build a future within the corporate organization. We are looking for a candidate with proficient sales experience, who is engaging, and who has a willingness and commitment to getting stuck in. This role is part of a wider team of 16 sales consultants who are a high-energy, close-knit bunch. The Role: Make outbound calls to potential customers through generated sales leadsPersuasively deliver product knowledge and benefits to customersEffectively identify and overcome customer objectionsTake the customer through the sales processObtain customer information and possible new customer leadsMaintain customer/potential customer databasesWork Monday to Friday 9:00 am - 5:30 pmWhat you need to be successful: A background in outbound sales with a proven history of meeting targetsA professional and positive attitude with a willingness to sellExperience in cold calling and business development would be an advantageExcellent communication skills both written and verbalProven adaptability and resilienceStrong relationship building skillsAttention to detail and accuracyA people person!Work for a not-for-profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? Apply today! Send your CV to samsara.cawley@randstad.co.nz , call the office on 093007424 for a confidential conversation or hit the apply. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

If you enjoy helping people and making a difference, then this may be the perfect role for you. We are a part of a large global company with our corporate head office in Europe but still have a local family feel. Our mission is to help people enjoy the experience of better hearing throughout New Zealand. This is achieved by reaching out to those with hearing loss providing personalised solutions and exceptional client care. We have full-time customer service roles available in the contact centre based in Takapuna starting at the end of August or early September. What you will be doing:Making outbound calls to support our customers to encourage them to book appointments regarding hearing aidsProviding exceptional customer service ​Contribute to a culture of accountability, ownership, and trust amongst the team ​Monday – Friday. Monday-Thursday 10:30am-7:00pm Friday 8:30-5:00pmWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYour experience and skills:Great with customers, previous experience in retail, hospitality, or contact centresExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get with us:Career development and growth opportunitiesJob satisfaction where you are genuinely making a differenceA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentModern working environment based in TakapunaWorking closer to home. We are a 2-minute walk from the bus depotIf this sounds like you, please click "APPLY" We look forward to receiving your application. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you passionate about providing exceptional customer service? Do you crave variety and ongoing development? Want to work as part of a diverse and inclusive team from the comfort of your own home?We are looking for Customer Experience Ambassadors to join a well-known global brand who are expanding their New Zealand operations. In this role you will be part of a multi-functional team that provides exceptional customer service solutions to a wide range of customers and problems. You will be working for an organisation with a reputation for excellence, a diverse workforce and a focus on the ongoing development of their staff. About you:Driven to learn and develop your skill setYou will have excellent communication skills both verbal and writtenYou have a real desire to help people and make a differenceAbility to think outside the box and solve complex issuesYou want to work with great people What's in it for you?:Full training providedOngoing development opportunities $40,000 starting salary with the potential to progress within monthsA supportive, diverse and inclusive team cultureAbility to work from home - anywhere in New Zealand6 month fixed term contract with a strong potential to be extended If you think this is the job for you we would love to see your application! Please click ‘apply now’ below. Applications close Monday 18/10/2021 at 5pm or when the position is filled. Please apply today to ensure you don’t miss out.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you passionate about providing exceptional customer service? Do you crave variety and ongoing development? Want to work as part of a diverse and inclusive team from the comfort of your own home? We are looking for Customer Experience Ambassadors to join a well-known global brand who are expanding their New Zealand operations. In this role you will be part of a multi-functional team that provides exceptional customer service solutions to a wide range of customers and problems. You will be working for an organisation with a reputation for excellence, a diverse workforce and a focus on the ongoing development of their staff. About you: Driven to learn and develop your skill setYou will have excellent communication skills both verbal and writtenYou have a real desire to help people and make a differenceAbility to think outside the box and solve complex issuesYou want to work with great peopleWhat's in it for you?: Full training providedOngoing development opportunities$40,000 starting salary with the potential to progress within monthsA supportive, diverse and inclusive team cultureAbility to work from home - anywhere in New Zealand6 month fixed term contract with a strong potential to be extendedIf you think this is the job for you we would love to see your application! Please click ‘apply now’ below. Applications close Monday 18/10/2021 at 5pm or when the position is filled. Please apply today to ensure you don’t miss out. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Have you worked at 2Degrees, Slingshot, Skinny etc? Are you a recent IT graduate? Are you a customer service person with excellent IT skills? My name is Mark from Randstad Recruitment and I have recently placed four people at the client I am advertising this role on behalf of. If you would like to be the fifth read on! I'm looking for someone with excellent communication skills, who's easy to understand, a pleasure to talk to and is passionate about IT. If you would like to help people with technology over the phone and enjoy your career seriously consider applying. My client is located on the North Shore of Auckland in Albany and they offer free parking as well as an excellent work environment.Due to rapid growth we're looking for talented and passionate IT Support agents. You will be responsible for providing technical support and customer service over the phone, solving technical issues and escalating problems when required. With offices in America, Australia and NZ- this market leading technology product requires a strong technical support team. Key responsibilities: Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersThe team operates Monday - Friday normal NZ hours. Salary up to $55,000 DOE. If this sounds like your next role please apply now. Please note as this is a permenant role we are only able to consider applicants who currently hold the right to work in NZ. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you seeking a meaningful role where you can contribute to your local community and feel challenged every day? We are seeking committed, resilient customer service professionals for an exciting opportunity within a Government organization based in Johnsonville, Wellington. This is a great chance to kick start your career in a supportive, team environment whilst utilizing your customer service experience to support the NZ public far and wide. About This Role This is; a 6 month contract opportunity starting ASAPFull Time24/7 rotating roster, 6 days on - 4 days off$28 per hour + 8% holiday payJohnsonville locationYou will be responsible for: Using the latest technology to track and monitor real-time eventsProviding frontline customer service over the phone, email and via social mediaWorking in a team providing operational support and response to incidentsLiaising with the relevant emergency services to ensure the safety of the NZ publicCommunicating with the NZ public to help them plan their travels/ensure their safetyAbout You We are looking for people who; have a strong customer service backgroundare effective communicatorsenjoy a challenge and are able to adapt in an agile environment where no two days are the samecan effectively manage workloads and multi-task in a fast-paced environmentis confident working independently, as well as part of a strong, supportive teamPlease Note: All applicants MUST have NZ Residency or Citizenship, CLEAR criminal and driving background check & FULL NZ driving license. If this sounds like you then we would love to hear from you! Apply today to ensure you don't miss out! Apply using the link provided below. If you have any questions feel free to contact Amelia.Pullen@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

introduction My client is a market leading provider servicing the transport and logistics industry with their products. They are seeking an experienced Account Manager for a phone-based position based in Burnside. the role In this role, you will be responsible for managing customer relationships by: Taking inbound calls from customers and finding solutions to their problems Case management and resolution of issues using Salesforce Conducting onsite visits to support customers as required Processing and coordinating orders and installations Maintaining a customer call cycle Seeking opportunities to upsell to the customer or finding leads for the field reps ideal candidate Our ideal candidate has at least 5 years experience in both a customer service and a B2B sales environment. This means you will have experience managing call cycles, and customer relationships as a high level. Exposure to transport and logisitcs will be looked upon favourably. You will be pro-active, able to self manage, and capable of working in a fast-paced environment. You must be tech savvy and capable to helping people with understand technology. the opportunity My client is growing rapidly, so this is a fantastic time to join and reap the rewards as both the company and your career grows. On site parking is available, along with an attractive salary. The team is engaged, highly motivated and energetic. how to apply If this role sounds like you then please apply online today or call Stephanie from Randstad on 021 310 024 for more information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The company Randstad are a leading organisation that understand the importance of empowering you to achieve your best. We are a specialist recruitment agency that supports a variety of sectors. At Randstad we put our candidates and clients at the forefront of everything we do, we make meaningful connections and strive for excellence. The team You will join the high performing Business Support & Contact Centres team. We are a closeknit team that enjoy working collaboratively. We pride ourselves on service delivery and matching our candidates and clients to great opportunities. The work we do is fast paced - you'll hear our team members on the phone to their clients and candidates, juggling multiple tasks and striving to find the next great recruitment match for our candidates & clients! The role We are looking for someone to jump onboard and help out as we enter a busy period. This is an ASAP start. Your day will be varied but some of those duties include the following: Drafting agreements CV Formatting Onboarding new people Compliance checks Reference checking Updating systems Checking in on Candidates Sourcing talent Payroll management About you Strong administrative backgroundFast learner Proficient computer skills Personable and able to communicate effectively over the phone, in person and in emailCan work to deadlines Excellent co-ordination skillsNext steps If you are interested, please call Elizabeth on 04 471 6463 or email elizabeth.taylor@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Role is split - 80% Accounts Receiveable and 20% Administration and customer service makeing it a good fit for someone that likes variety. Reporting to the General ManagerWorking closely with other staff across the business Team is currently using Accredo software, experience using Accredo would be ideal At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are very excited to be working exclusively with St John in the rollout of the covid 19 vaccine across the country. We have a number of work from home Vaccine Advisor roles available. The person in this role will be responsible for education around the vaccine along with scheduling appointments. This is the perfect role for someone with strong customer service experience, great organizational skills, and someone with the ability to work from home. The role: Taking inbound calls from the public dealing with the COVID 19 vaccine.Booking, rescheduling and canceling vaccine appointmentsGiving general advice and answering general queries regarding the vaccine.The role is for a minimum of 3 months with the potential to extend further - a minimum of 3 months commitment is required.$23 per hourImmediate startWhat we can offer: Support and training throughout assignmentOpportunity to further develop skills and experienceOpportunity to upskill to advisor supervisorThe ideal candidate: Will have call centre experience within the last 3 yearsExcellent communication skillsCan show empathy and understandingEasily build relationships and trust with people.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our client is growing! And we need technical support agents today! You will be responsible for providing technical support and knowledge to customers over the phone, solving technical issues, and escalating problems when required.Have you got technical support experience? Do you have a passion for helping people? Are you a recent uni grad who's passionate about technology? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a great team behind them. Come join a growing team based in Christchurch. If you want to work somewhere with career progression this is the company for you. In return you will be provided robust training, an opportunity to learn and grow your commercial knowledge, and a team that will support you from start to finish.Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersIf you are interested in this position then please apply below, or please email andrew.birznieks@randstad.co.nz for any further information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We have vaccine advisor supervisor opportunities available in a nationwide team across New Zealand. Working within a government organisation, this is an ideal role for someone with team-leading experience or a senior call center representative looking to take a step up in their career. The role: Leading a team of five vaccine advisors across the country.Splitting your time working from home and supporting in the officeCoaching and developing your teamBeing a hands-on leader and also taking calls when neededHelping and supporting your team in reaching their targetsThe ideal candidate: Will have leadership experience in a call centre or has proven experience and skills to step into a leadership role.Excellent communication skillsCan show empathy and understandingEasily build relationships and trust with people.Ability to develop and coach a teamIf this sounds like you please apply through the link or if you want to know more, please reach out to Rajeev on rajeev.prasad@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you passionate about technology and customer service? Are you looking to grow your technical support experience within a customer-centric environment? Temporary 3 month contract with potential to extendImmediate Start DateCentral Government$25 per hour + 8% holiday payCentral Wellington LocationAbout The Organisation and The Role Here at Randstad, we specialize in Government IT recruitment. For both us, and our clients, it is all about the tangata when in comes to customer service and IT support. This internal Service Desk team is passionate about customer service and supports their fellow colleagues across this central Government Ministry. As the first point of contact, you will support by troubleshooting a range of first-level technical issues. Servicing the wider organization, you are part of not only your immediate team but a face of the IT team across the entire business. This team is diverse and extremely customer-centric. Fundamentally this role involves; Customer serviceTroubleshootingProviding Level One Technical SupportActive Directory, Office 365, Mobile, Software and Hardware SupportAbout You Previous experience as a Service Desk Analyst isn't required, just a natural interest in technology and fantastic customer service/communication skills required in this Customer Support role. We are looking for people with; Natural customer focus and experienceFantastic interpersonal communication skills both written and verbalIT experience from study or personal interest / Tech SavvyALL APPLICANTS MUST IDEALLY HAVE NZ Residency or Citizenship - available for long term opportunitiesRelevant qualifications below or equivalent experienceBusiness ComputingDiploma in Information and Communications TechnologyNational Diploma in Computing SupportBe immediately available.Do not hesitate! Apply today via the link below. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are working with Philip Morris in recruiting Retail Assistants for their IQ Vape stores across Auckland. Do you want to work for an organisation who is committed to delivering a smoke-free future? We are on the hunt to find the next Retail Assistant superstars for Philip Morris to work in their brand new stores in Auckland (with locations in Papakura, Otara and Manurewa). Work for an organisation that is working towards helping adults switch to smoke free alternatives from cigarettes. The fresh, modern and minimalistic design of the stores highlight the great range of products they have on offer. About the role: Philip Morris launched their reduced risk products in 2018 under the umbrella of IQOS and since then have transformed massively as an organisation. This role is being the face of their products and going above and beyond to provide exceptional customer service. You will be involved in providing education and advice for the range of products they have on offer. We are looking for passionate team members, who pride themselves on a friendly approachable nature, and a solid focus on customer service and providing solutions. In the role you would be tasked with helping customers begin and maintain their smoke free journey in line with Philip Morris’ goal to provide a reduced risk alternative to traditional cigarette smoking, through their two distinct platform technologies – heated tobacco and e-cigarette (VEEV). Hours: Full Time, 40 hours across Monday to Friday between 9:30am - 6:00pm. Pay rate: $23 per hour + 8% holiday pay + incentives Responsibilities:Providing excellent customer service.Assisting customers with product advice.Cash handling and POS.Stock management and reporting.The ideal candidate will have:Customer service or retail experience.Excellent communication skills.Ability to build rapport with customers of all walks of life.Comfortable using excel for reporting.The role will initially begin as a fixed term role of around 6 months, with potential for longer term opportunities. Philip Morris offers career progression as well as learning and development in the role. If you think this sounds like you, please hit the “APPLY” button. We will then send you an application form and more details about the recruitment process.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are working with Philip Morris in recruiting Retail Assistants for their IQ Vape stores across Auckland. Do you want to work for an organisation who is committed to delivering a smoke-free future? We are on the hunt to find the next Retail Assistant superstars for Philip Morris to work in their brand new stores in Auckland (with locations in Papakura, Otara and Manurewa). Work for an organisation that is working towards helping adults switch to smoke free alternatives from cigarettes. The fresh, modern and minimalistic design of the stores highlight the great range of products they have on offer. About the role: Philip Morris launched their reduced risk products in 2018 under the umbrella of IQOS and since then have transformed massively as an organisation. This role is being the face of their products and going above and beyond to provide exceptional customer service. You will be involved in providing education and advice for the range of products they have on offer. We are looking for passionate team members, who pride themselves on a friendly approachable nature, and a solid focus on customer service and providing solutions. In the role you would be tasked with helping customers begin and maintain their smoke free journey in line with Philip Morris’ goal to provide a reduced risk alternative to traditional cigarette smoking, through their two distinct platform technologies – heated tobacco and e-cigarette (VEEV). Hours: Full Time, 40 hours across Monday to Friday between 9:30am - 6:00pm. Pay rate: $23 per hour + 8% holiday pay + incentives Responsibilities: Providing excellent customer service.Assisting customers with product advice.Cash handling and POS.Stock management and reporting.The ideal candidate will have: Customer service or retail experience.Excellent communication skills.Ability to build rapport with customers of all walks of life.Comfortable using excel for reporting.The role will initially begin as a fixed term role of around 6 months, with potential for longer term opportunities. Philip Morris offers career progression as well as learning and development in the role. If you think this sounds like you, please hit the “APPLY” button. We will then send you an application form and more details about the recruitment process. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.