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      • wellington central
      • temporary
      • NZ$25.00 - NZ$30.00, per hour, 8% holiday pay
      • full-time
      Are you passionate about technology and customer service? Are you looking to grow your technical support experience within a customer-centric environment?Temporary 3 month contract with potential to extendImmediate Start DateCentral Government$25 per hour + 8% holiday payCentral Wellington LocationAbout The Organisation and The Role Here at Randstad, we specialize in Government IT recruitment. For both us, and our clients, it is all about the tangata when in comes to customer service and IT support. This internal Service Desk team is passionate about customer service and supports their fellow colleagues across this central Government Ministry. As the first point of contact, you will support by troubleshooting a range of first-level technical issues. Servicing the wider organization, you are part of not only your immediate team but a face of the IT team across the entire business. This team is diverse and extremely customer-centric. Fundamentally this role involves;Customer serviceTroubleshootingProviding Level One Technical SupportActive Directory, Office 365, Mobile, Software and Hardware SupportAbout You Previous experience as a Service Desk Analyst isn't required, just a natural interest in technology and fantastic customer service/communication skills required in this Customer Support role. We are looking for people with;Natural customer focus and experienceFantastic interpersonal communication skills both written and verbalIT experience from study or personal interest / Tech SavvyALL APPLICANTS MUST IDEALLY HAVENZ Residency or Citizenship - available for long term opportunitiesRelevant qualifications below or equivalent experienceBusiness ComputingDiploma in Information and Communications TechnologyNational Diploma in Computing SupportBe immediately available.Do not hesitate! Apply today via the link below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you passionate about technology and customer service? Are you looking to grow your technical support experience within a customer-centric environment?Temporary 3 month contract with potential to extendImmediate Start DateCentral Government$25 per hour + 8% holiday payCentral Wellington LocationAbout The Organisation and The Role Here at Randstad, we specialize in Government IT recruitment. For both us, and our clients, it is all about the tangata when in comes to customer service and IT support. This internal Service Desk team is passionate about customer service and supports their fellow colleagues across this central Government Ministry. As the first point of contact, you will support by troubleshooting a range of first-level technical issues. Servicing the wider organization, you are part of not only your immediate team but a face of the IT team across the entire business. This team is diverse and extremely customer-centric. Fundamentally this role involves;Customer serviceTroubleshootingProviding Level One Technical SupportActive Directory, Office 365, Mobile, Software and Hardware SupportAbout You Previous experience as a Service Desk Analyst isn't required, just a natural interest in technology and fantastic customer service/communication skills required in this Customer Support role. We are looking for people with;Natural customer focus and experienceFantastic interpersonal communication skills both written and verbalIT experience from study or personal interest / Tech SavvyALL APPLICANTS MUST IDEALLY HAVENZ Residency or Citizenship - available for long term opportunitiesRelevant qualifications below or equivalent experienceBusiness ComputingDiploma in Information and Communications TechnologyNational Diploma in Computing SupportBe immediately available.Do not hesitate! Apply today via the link below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington central
      • temporary
      • NZ$23.00 - NZ$24.00, per hour, 8% holiday pay
      • full-time
      Do you love supporting customers? Giving guidance and direction to customers within a fast pace environment? Come and join a dynamic team in Wellington's CBD as a Customer Support Representative. The Company: Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with an innate ability to build rapport, problem-solve and provide technical support. Surrounded by a supportive team with ongoing training, you are set up to succeed! If you want to expand your contact centre or customer service experience into a new environment with a technical edge then this could be the opportunity for you. The Role: Ongoing full-time contract40 hours a week on a rotating roster with occasional Saturday work.Full flexibility for shifts between 7am - 9pm required.Central WellingtonJune 8th startAs a Technical Customer Support Representative you will be; First point of contact providing customer serviceTroubleshooting technical issues with the customerLogging incidents and managing support processes with the customer.What’s in it for you? Competitive starting rateLong term opportunities to work for a global companySupportive team environment with in-depth, ongoing trainingSound like you? The ideal candidate will have a solid background in customer service and contact centre! In addition to this, you MUST have: Contact Centre / Customer Service experienceStrong communication skills – both written and verbalExcellent system skills and confident understanding of technologyProblem-solving skillsClear criminal history and credit checkNZ residency/citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Do you love supporting customers? Giving guidance and direction to customers within a fast pace environment? Come and join a dynamic team in Wellington's CBD as a Customer Support Representative. The Company: Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with an innate ability to build rapport, problem-solve and provide technical support. Surrounded by a supportive team with ongoing training, you are set up to succeed! If you want to expand your contact centre or customer service experience into a new environment with a technical edge then this could be the opportunity for you. The Role: Ongoing full-time contract40 hours a week on a rotating roster with occasional Saturday work.Full flexibility for shifts between 7am - 9pm required.Central WellingtonJune 8th startAs a Technical Customer Support Representative you will be; First point of contact providing customer serviceTroubleshooting technical issues with the customerLogging incidents and managing support processes with the customer.What’s in it for you? Competitive starting rateLong term opportunities to work for a global companySupportive team environment with in-depth, ongoing trainingSound like you? The ideal candidate will have a solid background in customer service and contact centre! In addition to this, you MUST have: Contact Centre / Customer Service experienceStrong communication skills – both written and verbalExcellent system skills and confident understanding of technologyProblem-solving skillsClear criminal history and credit checkNZ residency/citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • christchurch, canterbury
      • temporary
      • full-time
      Calling all Help Desk Support professionals! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's networkThis includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team.Skills and experience sought include:3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office AD, 365, Win10Experience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include:Experience with mobile devicesKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location.If this sounds like you then please APPLY NOW.Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Calling all Help Desk Support professionals! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's networkThis includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team.Skills and experience sought include:3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office AD, 365, Win10Experience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include:Experience with mobile devicesKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location.If this sounds like you then please APPLY NOW.Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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