We are on the lookout for experienced Customer Service Representative for a permanent role, based in Wellington Central. This is an excellent opportunity to join a fun, social, hardworking and passionate group of individuals who like to provide an excellent service to their client base.About the roleThe hours are between 7.30 - 5.00pm working Monday to Friday.Answer all incoming calls in a timely manner to achieve first call resolution Check and confirm customer information is correct and up to dateProvide clear information and instructions to all customers Respect and adhere to customer confidentialityLiaise with external providers Manage applications as required About youCall Centre experience is desirable but we are open to a range of candidates who have proven customer service experienceAccurate data entryAbility to remain calm under pressureBe a reliable candidate who is self motivatedMicrosoft Office knowledge is desirableIf you have an interest or background knowledge in the medical field that is a bonus!Highlights5 weeks annual leaveInsurance bonus included in packageExcellent and clear progressional pathway Fun and hardworking team with supportive managementGreat location - enjoy being close to the Wellington train station and the hustle and bustle of the working city lifePlease note; all applicants must be able to provide two referees, a clear ministry of justice check, and proof of vaccination against COVID-19.If this sounds like the next step in your career, we’d love it if you applied today! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
We are on the lookout for experienced Customer Service Representative for a permanent role, based in Wellington Central. This is an excellent opportunity to join a fun, social, hardworking and passionate group of individuals who like to provide an excellent service to their client base.About the roleThe hours are between 7.30 - 5.00pm working Monday to Friday.Answer all incoming calls in a timely manner to achieve first call resolution Check and confirm customer information is correct and up to dateProvide clear information and instructions to all customers Respect and adhere to customer confidentialityLiaise with external providers Manage applications as required About youCall Centre experience is desirable but we are open to a range of candidates who have proven customer service experienceAccurate data entryAbility to remain calm under pressureBe a reliable candidate who is self motivatedMicrosoft Office knowledge is desirableIf you have an interest or background knowledge in the medical field that is a bonus!Highlights5 weeks annual leaveInsurance bonus included in packageExcellent and clear progressional pathway Fun and hardworking team with supportive managementGreat location - enjoy being close to the Wellington train station and the hustle and bustle of the working city lifePlease note; all applicants must be able to provide two referees, a clear ministry of justice check, and proof of vaccination against COVID-19.If this sounds like the next step in your career, we’d love it if you applied today! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Central Wellington locationFun and supportive team environment The Company:We have some great opportunities available for experienced outbound sales agents! Our client, a highly successful tech business, is driving a new sales campaign and need superstars to get on board! About the role:In this role, you will be provided with warm leads and will be required to contact businesses, compare options, provide the best possible solution for the customer and ultimately close the deal. There is absolutely no cold calling required! What's in it for you?You will be offered a competitve hourly rate, surrounded by a fantastic team and supportive environment, and the opportunity to build your skillset! You will also have a well-recognised New Zealand brand on your CV, enhancing your career opportunities for the future! Sound like you?The perfect candidate will have a bubbly personality, good time management skills and the ability to communicate with people from all walks of life. They will be tech savvy and capable of picking up technical lingo quickly. Additionally, you require:Previous sales experience - preferably B2B Excellent communication skills - both written and verbal Resilience Previous experience in handling a high call volume and managing KPIs in a contact centre environmentClear criminal history and ability to pass a credit check What now?If this sounds like you, hit the "APPLY" button below or send your CV and cover letter to sarah.colenso@randstad.co.nz!If you would like to hear about other opportunities, please get in touch! *Must be legally entitled to work in NZAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Central Wellington locationFun and supportive team environment The Company:We have some great opportunities available for experienced outbound sales agents! Our client, a highly successful tech business, is driving a new sales campaign and need superstars to get on board! About the role:In this role, you will be provided with warm leads and will be required to contact businesses, compare options, provide the best possible solution for the customer and ultimately close the deal. There is absolutely no cold calling required! What's in it for you?You will be offered a competitve hourly rate, surrounded by a fantastic team and supportive environment, and the opportunity to build your skillset! You will also have a well-recognised New Zealand brand on your CV, enhancing your career opportunities for the future! Sound like you?The perfect candidate will have a bubbly personality, good time management skills and the ability to communicate with people from all walks of life. They will be tech savvy and capable of picking up technical lingo quickly. Additionally, you require:Previous sales experience - preferably B2B Excellent communication skills - both written and verbal Resilience Previous experience in handling a high call volume and managing KPIs in a contact centre environmentClear criminal history and ability to pass a credit check What now?If this sounds like you, hit the "APPLY" button below or send your CV and cover letter to sarah.colenso@randstad.co.nz!If you would like to hear about other opportunities, please get in touch! *Must be legally entitled to work in NZAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
The CompanyNZ owned and operated, our client is a payroll solutions provider with vacancies in their growing customer service helpdesk. Based in Lower Hutt, as well as Work from Home, this is a great opportunity to further your customer service skills within the finance sector. We are looking for individuals to join the team in a permanent, full time capacity. With remote onboarding and extensive/ongoing training and development, this a fantastic long term opportunity for any individual looking for flexible work options and career progression in the Wellington Region. About the RoleJoin the team as a customer support consultant and be the first point of contact for internal customer payroll enquiries via phone and email. For this team, it’s all about supporting the customer. Dealing with payroll can be complicated but this team keep it simple. Answer and action customer queriesProduce notes and customer communications to a professional standard Provide advice, solutions and exceptional serviceData entry and administrative tasks Hit monthly targets and KPI’s What you will need to exceed In this role, you will gain payroll product and software knowledge through ongoing, developmental training. Payroll experience is not essential, just strong customer service experience and a willingness to learn and develop skills in this area. Our client is particularly looking for an individual with the following attributes;Energetic and motivated individual with a ‘Can do’ attitudeAn analytical approach to problem solving Patience to work through a range of queriesFair amount of computer knowledge and competence Effective communication and customer service skills - able to speak clearly and concisely in both written and verbal forms.Polite and professional What you will get in returnYou will be part of a successfully growing company, receive great training with opportunity to progress after only 6 months and fantastic health, leisure and general benefits.Flexibility work from home options but based out of Lower Hutt office$52,000 per annum salary Shifts between 7am - 7pm, Monday - Friday Southern Cross health insuranceMarion health care and access to holiday homesMonthly bonuses Next StepsIf you are interested, please APPLY via the link below. Please note; all applicants must have full, unrestricted work rights and be based in the Wellington Region, able to commute to Lower Hutt, 2 days a week. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
The CompanyNZ owned and operated, our client is a payroll solutions provider with vacancies in their growing customer service helpdesk. Based in Lower Hutt, as well as Work from Home, this is a great opportunity to further your customer service skills within the finance sector. We are looking for individuals to join the team in a permanent, full time capacity. With remote onboarding and extensive/ongoing training and development, this a fantastic long term opportunity for any individual looking for flexible work options and career progression in the Wellington Region. About the RoleJoin the team as a customer support consultant and be the first point of contact for internal customer payroll enquiries via phone and email. For this team, it’s all about supporting the customer. Dealing with payroll can be complicated but this team keep it simple. Answer and action customer queriesProduce notes and customer communications to a professional standard Provide advice, solutions and exceptional serviceData entry and administrative tasks Hit monthly targets and KPI’s What you will need to exceed In this role, you will gain payroll product and software knowledge through ongoing, developmental training. Payroll experience is not essential, just strong customer service experience and a willingness to learn and develop skills in this area. Our client is particularly looking for an individual with the following attributes;Energetic and motivated individual with a ‘Can do’ attitudeAn analytical approach to problem solving Patience to work through a range of queriesFair amount of computer knowledge and competence Effective communication and customer service skills - able to speak clearly and concisely in both written and verbal forms.Polite and professional What you will get in returnYou will be part of a successfully growing company, receive great training with opportunity to progress after only 6 months and fantastic health, leisure and general benefits.Flexibility work from home options but based out of Lower Hutt office$52,000 per annum salary Shifts between 7am - 7pm, Monday - Friday Southern Cross health insuranceMarion health care and access to holiday homesMonthly bonuses Next StepsIf you are interested, please APPLY via the link below. Please note; all applicants must have full, unrestricted work rights and be based in the Wellington Region, able to commute to Lower Hutt, 2 days a week. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Are you looking for your next customer service opportunity? We are seeking a passionate customer service representative to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns will include working up until 9pm. About you:Thrive under pressure in a busy environment Full unrestricted work rights in New Zealand Access to a vehicleExperience using CRM systems or SAP Excellent phone communicationExcellent administration follow up - data entry and logging ordersAbout the role:Contact centre environmentImmediate startBusy environment - be able to multitaskCustomer resolutionMonday to Friday Shift patterns between 10am - 9pm (10.30 - 7, 11.30 - 8 and 12.30 - 9)Excellent on site training BenefitsAward winning contact centre Parking Excellent team culture Gym on site Fruit available daily If you would like to apply, please submit your most up to date resume. Please note you must be able to pass a preemployment drug test to be considered for this role. If you have any further questions please do not hesitate to contact me via email on jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Are you looking for your next customer service opportunity? We are seeking a passionate customer service representative to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns will include working up until 9pm. About you:Thrive under pressure in a busy environment Full unrestricted work rights in New Zealand Access to a vehicleExperience using CRM systems or SAP Excellent phone communicationExcellent administration follow up - data entry and logging ordersAbout the role:Contact centre environmentImmediate startBusy environment - be able to multitaskCustomer resolutionMonday to Friday Shift patterns between 10am - 9pm (10.30 - 7, 11.30 - 8 and 12.30 - 9)Excellent on site training BenefitsAward winning contact centre Parking Excellent team culture Gym on site Fruit available daily If you would like to apply, please submit your most up to date resume. Please note you must be able to pass a preemployment drug test to be considered for this role. If you have any further questions please do not hesitate to contact me via email on jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Are you looking for an immediate start? Do you have customer service experience based on the phone or contact centre experience? Apply now!We are looking for a Customer Service Representative to start a temporary assignment immediately until 30 June. This is to support a contact centre team of about 12 with their current workload. You will be paired up with a buddy and trained to be confident on the phone and task at hand. You will predominantly be making warm outbound calls to book appointments, the company is within the Electricity sector. Hours/ shifts are rotating with the hours between 9.30am - 7.00pm, Monday to Friday. About you (we hope you have):Excellent communication skills - both written and verbalContact centre experience OR proven customer service skills The ability to learn/train remotely (from home) and pick up new systems fastThe ability to multitask Active listening skillsResilience HighlightsImmediate start Wellington central role and work from home flexibility Supportive and fun team environment Please note you will be required to pass a pre-employment drug test to be successful for this position. If you would like to know more about this opportunity, please click Apply Now. If you have any further questions please do not hesitate to email me on jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Are you looking for an immediate start? Do you have customer service experience based on the phone or contact centre experience? Apply now!We are looking for a Customer Service Representative to start a temporary assignment immediately until 30 June. This is to support a contact centre team of about 12 with their current workload. You will be paired up with a buddy and trained to be confident on the phone and task at hand. You will predominantly be making warm outbound calls to book appointments, the company is within the Electricity sector. Hours/ shifts are rotating with the hours between 9.30am - 7.00pm, Monday to Friday. About you (we hope you have):Excellent communication skills - both written and verbalContact centre experience OR proven customer service skills The ability to learn/train remotely (from home) and pick up new systems fastThe ability to multitask Active listening skillsResilience HighlightsImmediate start Wellington central role and work from home flexibility Supportive and fun team environment Please note you will be required to pass a pre-employment drug test to be successful for this position. If you would like to know more about this opportunity, please click Apply Now. If you have any further questions please do not hesitate to email me on jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
