Full-Time Permanent Position, Auckland Location
We are seeking a Business Analyst to join a dynamic Product and Innovation Team within a leading organization specializing in data-driven financial services. This is an excellent opportunity to contribute to organizational strategies, policies, and practices by providing robust, innovative, yet prudent support for technology and systems development.
The Role
As a member of the team, your primary responsibilities will involve working closely with the software development team to support the organization's technology and systems.
Key Responsibilities Include:
- Gathering, validating, and documenting business requirements and technical processes.
- Collaborating with internal and external stakeholders to create functional specifications for solutions.
- Consulting and making necessary changes to Business Process and Design.
- Identifying product improvements and innovative solutions.
- Assisting with the implementation and testing of solutions.
- Developing, implementing, and maintaining a customer support/help system.
- Upholding health and safety obligations, including the well-being of colleagues.
What You'll Bring
We are looking for a professional with a strong mix of technical and business acumen, a drive for results, and excellent interpersonal skills.
Technical Skills
- A curious mindset focused on understanding how data-driven products work, including happy paths and edge cases.
- Ability to clearly explain analytical findings and present options for delivering business objectives.
- Solid technical understanding of software (e.g., applications, data, integration, databases, business systems, APIs).
- Strong ability to carry out business and solution requirements: research, gathering, documentation, development, testing, and support.
- A strong analytical and critical thinking approach.
Project Management
- Experience working with Agile and Waterfall practices and delivery models.
- Ability to organize and manage multiple tasks and projects to meet deadlines.
- Demonstrates a good understanding of Project Management practices.
- Some experience in Change Management processes.
Interpersonal Savvy & Drive
- Excellent rapport-building skills, including natural empathy and the ability to easily engage and encourage positive interactions.
- Great communication skills, both verbal and written.
- A delivery-focused mindset and comfortability engaging directly with customers.
- Consistently strives to exceed requirements and improve performance.
- Demonstrates honesty and high standards of integrity.
How to Apply
If you're a driven Business Analyst who thrives in a collaborative, innovative environment and is ready to make a significant impact, we encourage you to apply now!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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