- Are you a customer service expert looking for your next opportunity? We're building a talent pool of experienced and passionate Customer Service and Call Centre professionals for upcoming opportunities in Auckland, New Zealand. Even if we don't have a specific role open right now, we're always on the lookout for great people. By submitting your details, you'll be the first to know about new positions that match your skills and experience. About You: To beAre you a customer service expert looking for your next opportunity? We're building a talent pool of experienced and passionate Customer Service and Call Centre professionals for upcoming opportunities in Auckland, New Zealand. Even if we don't have a specific role open right now, we're always on the lookout for great people. By submitting your details, you'll be the first to know about new positions that match your skills and experience. About You: To be
- Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving! The Role:Multiple full-time positions availableIntake date - October 2025 Must be flexible with days and hours throughout the weekThey operate 7 days a week between the hours of 7am and 10PM. Potential weekend work.Temporary contract (6 months + high chance of extension or going permanent)Set shifts, so youOur client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving! The Role:Multiple full-time positions availableIntake date - October 2025 Must be flexible with days and hours throughout the weekThey operate 7 days a week between the hours of 7am and 10PM. Potential weekend work.Temporary contract (6 months + high chance of extension or going permanent)Set shifts, so you
- Expression of interest – Customer Service Roles!We work with dynamic and team-focused organisations with supportive management and well established teams. I am on the look out for individuals who are seeking new opportunities in these areas! What the roles can look like;Duration: 3 - 6 month assignments Pay Rate: $27.80 per hour + 8% holiday pay Training: Full training providedHours: Flexible hours Monday - Sunday! Some weekend work may be requiredShifts:Expression of interest – Customer Service Roles!We work with dynamic and team-focused organisations with supportive management and well established teams. I am on the look out for individuals who are seeking new opportunities in these areas! What the roles can look like;Duration: 3 - 6 month assignments Pay Rate: $27.80 per hour + 8% holiday pay Training: Full training providedHours: Flexible hours Monday - Sunday! Some weekend work may be requiredShifts:
- The RoleAre you a strategic leader with a passion for delivering exceptional client experiences? Do you thrive on translating big-picture goals into actionable plans and empowering teams to achieve them? We're seeking a Client Experience Lead to join our clients team in Wellington.In this pivotal role, you will work closely with the General Manager of Client Experience to transform strategic plans into tangible goals and targets. You'll be responsible forThe RoleAre you a strategic leader with a passion for delivering exceptional client experiences? Do you thrive on translating big-picture goals into actionable plans and empowering teams to achieve them? We're seeking a Client Experience Lead to join our clients team in Wellington.In this pivotal role, you will work closely with the General Manager of Client Experience to transform strategic plans into tangible goals and targets. You'll be responsible for
- The company Randstad are partnering with one of New Zealand’s leading insurance providers, committed to being there for their customers when they need them the most. We are on the look out for outstanding sales consultants to join their high performing team. What’s in it for you?A supportive team environment driven by integrity, respect, and excellence.Opportunities for professional growth and career advancement.Be part of a company committed to doing whatThe company Randstad are partnering with one of New Zealand’s leading insurance providers, committed to being there for their customers when they need them the most. We are on the look out for outstanding sales consultants to join their high performing team. What’s in it for you?A supportive team environment driven by integrity, respect, and excellence.Opportunities for professional growth and career advancement.Be part of a company committed to doing what
- Make a Real Difference: Join Our Friendly Support Team in Christchurch!Are you passionate about helping others and looking for a role where you can truly make a positive impact on the lives of New Zealanders? Do you want to be part of a wonderful charitable organisation that's dedicated to supporting Kiwis when they need it most? If so, we'd love to hear from you!We're on the lookout for a compassionate and calm individual to join our team in ChristchurchMake a Real Difference: Join Our Friendly Support Team in Christchurch!Are you passionate about helping others and looking for a role where you can truly make a positive impact on the lives of New Zealanders? Do you want to be part of a wonderful charitable organisation that's dedicated to supporting Kiwis when they need it most? If so, we'd love to hear from you!We're on the lookout for a compassionate and calm individual to join our team in Christchurch
- The company Randstad are partnering with one of New Zealand’s leading insurance providers, committed to being there for their customers when they need them the most. We are on the look out for outstanding sales consultants to join their high performing team. What’s in it for you?A supportive team environment driven by integrity, respect, and excellence.Opportunities for professional growth and career advancement.Be part of a company committed to doing whatThe company Randstad are partnering with one of New Zealand’s leading insurance providers, committed to being there for their customers when they need them the most. We are on the look out for outstanding sales consultants to join their high performing team. What’s in it for you?A supportive team environment driven by integrity, respect, and excellence.Opportunities for professional growth and career advancement.Be part of a company committed to doing what
- Are you a target-driven sales professional with a knack for building relationships and a passion for hitting goals? We have an exciting 15-month fixed-term contract for a motivated Finance and Insurance Sales Specialist to join our team.This is a true sales role with a rewarding, uncapped commission structure that provides a great opportunity to maximise your earnings. Your primary focus will be on helping customers secure the best finance options for theiAre you a target-driven sales professional with a knack for building relationships and a passion for hitting goals? We have an exciting 15-month fixed-term contract for a motivated Finance and Insurance Sales Specialist to join our team.This is a true sales role with a rewarding, uncapped commission structure that provides a great opportunity to maximise your earnings. Your primary focus will be on helping customers secure the best finance options for thei
- We are currently looking for an organised and proactive Facilities Administrator to join a leading public sector organisation to start in September. This is a 9-month temporary assignment based in Wellington close to the train station, ideal for a highly motivated individual with a background in an administration or facilities-focused role. The purpose of the position is to provide professional support and services to staff, enabling them to be successfulWe are currently looking for an organised and proactive Facilities Administrator to join a leading public sector organisation to start in September. This is a 9-month temporary assignment based in Wellington close to the train station, ideal for a highly motivated individual with a background in an administration or facilities-focused role. The purpose of the position is to provide professional support and services to staff, enabling them to be successful
- Are you a highly organised and customer-focused professional looking for an immediate start in a dynamic environment? We have a fantastic 3-month contract for a Reception and Facilities Coordinator in the electricity sector.You'll be the friendly face of our office and the go-to person for our team where your day-to-day will be a mix of greeting visitors with a warm welcome and ensuring the smooth running of the office.What you’ll do:Be the first point ofAre you a highly organised and customer-focused professional looking for an immediate start in a dynamic environment? We have a fantastic 3-month contract for a Reception and Facilities Coordinator in the electricity sector.You'll be the friendly face of our office and the go-to person for our team where your day-to-day will be a mix of greeting visitors with a warm welcome and ensuring the smooth running of the office.What you’ll do:Be the first point of
- On behalf of our client, a leader in a fast-paced and innovative manufacturing environment, we are seeking a dedicated and highly skilled Inventory Coordinator II to join their Supply Chain department. This is a fantastic opportunity to play a critical role in ensuring the seamless flow of thousands of components for just-in-time production. You will be a key player in supporting the operations teams to achieve their daily and weekly targets, ensuring theOn behalf of our client, a leader in a fast-paced and innovative manufacturing environment, we are seeking a dedicated and highly skilled Inventory Coordinator II to join their Supply Chain department. This is a fantastic opportunity to play a critical role in ensuring the seamless flow of thousands of components for just-in-time production. You will be a key player in supporting the operations teams to achieve their daily and weekly targets, ensuring the
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customer service jobs overview
On this page, you will find a list of our current customer service jobs and an overview of the typical responsibilities and expectations of a customer service representative. You can compare and filter relevant customer service positions based on specialism, location and salary to find your ideal job match.
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customer service contract types
Do you want to work as a customer service representative in New Zealand long-term or short-term? Check out the available customer service contract types:
- customer service contract jobs: in a contract position, you work a few years or months for the same employer. It is a good way to build your skills and gain valuable experience before taking up a permanent position.
- customer service permanent jobs: when you land a permanent role, you work for the same employer until you resign or retire. It is a great opportunity if you are seeking a role with a steady income and guaranteed job security.
- customer service temporary jobs: in a temporary position, you are not tied to one employer or role indefinitely, as your contract will have a proposed duration. In some cases, they result in staying at the organisation post-contract or even taking on a permanent position.
- customer service temporary to permanent jobs: A temp-to-perm job is transitional in nature. This opportunity allows you to begin as a temporary employee with the possibility of progressing to a full-time job.
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about customer service jobs
A customer service job is a great opportunity for someone who wants to help others, has a knack for solving problems, and likes working with people. Customer service typically involves answering phones, dealing with customers, assisting people who need help with basic tasks like downloading software or setting up a new account, and helping companies manage their customer satisfaction. Would you like to know more about working as customer service? Then check out the customer service profile page.
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how much does a customer service representative make in New Zealand?
We share all there is to know about the salary of customer service on this customer service profile page. And of course, you can also find the salary for each customer service job in our job overview by simply clicking on the job description.
how do you apply for customer service jobs?
If you are ready to apply for a customer service role, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job in customer service?
There are no minimum qualifications for working as a customer service representative. However, you can benefit from the following educational qualifications:
- education: undertake courses to improve your skills in administration software and communication skills.
- work experience: most customer representative jobs are entry-level, and you don’t require prior experience. Employers provide on-the-job training to prepare you for the role. You also gain experience through internships and jobs in retail positions.
For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service representative job profile.
In the customer service job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service job is available that meets your criteria, you will be informed instantly.