- Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving! The Role:Positions: 2 temporary positions available (high chance of extension or going permanent)Duration: 6 month assignments Start date: 5th January 2026Hourly rate: $26.54 per hour + 8% Holiday pay Set shifts Must be flexible with days and hours throughout the weekThey operate 7 days a week between the hOur client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving! The Role:Positions: 2 temporary positions available (high chance of extension or going permanent)Duration: 6 month assignments Start date: 5th January 2026Hourly rate: $26.54 per hour + 8% Holiday pay Set shifts Must be flexible with days and hours throughout the weekThey operate 7 days a week between the h
- The RoleOur Client is seeking an experienced Team Leader to navigate a crucial period of major system transformation. This is a high-demand, high-impact fixed-term contract with an ASAP start. We require a proven operational leader who can hit the ground running immediately.The OpportunityThis service is moving away from manual processes for transactions, transitioning to a fully digital and automated delivery model. You will play a pivotal role in leadingThe RoleOur Client is seeking an experienced Team Leader to navigate a crucial period of major system transformation. This is a high-demand, high-impact fixed-term contract with an ASAP start. We require a proven operational leader who can hit the ground running immediately.The OpportunityThis service is moving away from manual processes for transactions, transitioning to a fully digital and automated delivery model. You will play a pivotal role in leading
- Expression of Interest - Business Support RolesDo you thrive on keeping things running smoothly and enjoy being the go-to person who makes a team shine? We're on the hunt for talented, enthusiastic individuals to join our Business Support talent pool in Wellington!We are actively seeking expressions of interest now for a variety of temporary and permanent roles expected to commence throughout 2026.Whether you're looking for your next permanent career moveExpression of Interest - Business Support RolesDo you thrive on keeping things running smoothly and enjoy being the go-to person who makes a team shine? We're on the hunt for talented, enthusiastic individuals to join our Business Support talent pool in Wellington!We are actively seeking expressions of interest now for a variety of temporary and permanent roles expected to commence throughout 2026.Whether you're looking for your next permanent career move
- Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving! The Role:Positions: 3 temporary positions available (high chance of extension or going permanent)Duration: 6 month assignments Start date: 24th November Hourly rate: $26.54 per hour + 8% Holiday pay These shifts are 4 days 10 hours Must be flexible with days and hours throughout the weekThey operate 7 daysOur client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving! The Role:Positions: 3 temporary positions available (high chance of extension or going permanent)Duration: 6 month assignments Start date: 24th November Hourly rate: $26.54 per hour + 8% Holiday pay These shifts are 4 days 10 hours Must be flexible with days and hours throughout the weekThey operate 7 days
- We're on the lookout for a reliable and meticulous Office Administrator to be the welcoming face and organisational backbone of a Office in Wiri, Auckland. If you possess a strong combination of corporate reception expertise and hands-on accounts receivable experience, and thrive in a small, dynamic team environment, this could be a great opportunity for youJob DetailsASAP - 3 months (potential longer term opportunities)Hours Per Week: 40 hours per weekHouWe're on the lookout for a reliable and meticulous Office Administrator to be the welcoming face and organisational backbone of a Office in Wiri, Auckland. If you possess a strong combination of corporate reception expertise and hands-on accounts receivable experience, and thrive in a small, dynamic team environment, this could be a great opportunity for youJob DetailsASAP - 3 months (potential longer term opportunities)Hours Per Week: 40 hours per weekHou
- Are you a Workforce Planning expert ready to make a significant impact? Our client is looking for a dedicated Workforce Planner to join their dynamic Support Team in Wellington! Our client is a professional body supporting over 140,000 diverse, talented members and are the trusted leaders in business and finance. Benefits & details:Full time permanent position between the hours of 8AM - 7PM January 2026 startWorking within a team of 15Brand new office withAre you a Workforce Planning expert ready to make a significant impact? Our client is looking for a dedicated Workforce Planner to join their dynamic Support Team in Wellington! Our client is a professional body supporting over 140,000 diverse, talented members and are the trusted leaders in business and finance. Benefits & details:Full time permanent position between the hours of 8AM - 7PM January 2026 startWorking within a team of 15Brand new office with
- We are currently looking for an organised and proactive Service Administrator to join a leading public sector organisation to start in early January 2026. This is a 6-8 week temporary assignment based in Wellington close to the train station, and is ideal for a highly motivated customer focussed individual with a background in administration and / or facilities. About the RoleThis role is key to ensuring the smooth operation of the workplace and the key rWe are currently looking for an organised and proactive Service Administrator to join a leading public sector organisation to start in early January 2026. This is a 6-8 week temporary assignment based in Wellington close to the train station, and is ideal for a highly motivated customer focussed individual with a background in administration and / or facilities. About the RoleThis role is key to ensuring the smooth operation of the workplace and the key r
- Are you a proven leader in high-volume materials processing or manufacturing operations ready for a senior role leading a core business unit in the Bay of Plenty? Join one of New Zealand's leading providers of industrial construction materials in this critical, full-time, permanent role based in Tauranga. You will lead a dynamic local team to deliver customer excellence, operational efficiency, and profitable growth.This is an ideal opportunity for an expeAre you a proven leader in high-volume materials processing or manufacturing operations ready for a senior role leading a core business unit in the Bay of Plenty? Join one of New Zealand's leading providers of industrial construction materials in this critical, full-time, permanent role based in Tauranga. You will lead a dynamic local team to deliver customer excellence, operational efficiency, and profitable growth.This is an ideal opportunity for an expe
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customer service jobs overview
On this page, you will find a list of our current customer service jobs and an overview of the typical responsibilities and expectations of a customer service representative. You can compare and filter relevant customer service positions based on specialism, location and salary to find your ideal job match.
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customer service contract types
Do you want to work as a customer service representative in New Zealand long-term or short-term? Check out the available customer service contract types:
- customer service contract jobs: in a contract position, you work a few years or months for the same employer. It is a good way to build your skills and gain valuable experience before taking up a permanent position.
- customer service permanent jobs: when you land a permanent role, you work for the same employer until you resign or retire. It is a great opportunity if you are seeking a role with a steady income and guaranteed job security.
- customer service temporary jobs: in a temporary position, you are not tied to one employer or role indefinitely, as your contract will have a proposed duration. In some cases, they result in staying at the organisation post-contract or even taking on a permanent position.
- customer service temporary to permanent jobs: A temp-to-perm job is transitional in nature. This opportunity allows you to begin as a temporary employee with the possibility of progressing to a full-time job.
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about customer service jobs
A customer service job is a great opportunity for someone who wants to help others, has a knack for solving problems, and likes working with people. Customer service typically involves answering phones, dealing with customers, assisting people who need help with basic tasks like downloading software or setting up a new account, and helping companies manage their customer satisfaction. Would you like to know more about working as customer service? Then check out the customer service profile page.
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how much does a customer service representative make in New Zealand?
We share all there is to know about the salary of customer service on this customer service profile page. And of course, you can also find the salary for each customer service job in our job overview by simply clicking on the job description.
how do you apply for customer service jobs?
If you are ready to apply for a customer service role, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job in customer service?
There are no minimum qualifications for working as a customer service representative. However, you can benefit from the following educational qualifications:
- education: undertake courses to improve your skills in administration software and communication skills.
- work experience: most customer representative jobs are entry-level, and you don’t require prior experience. Employers provide on-the-job training to prepare you for the role. You also gain experience through internships and jobs in retail positions.
For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service representative job profile.
In the customer service job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service job is available that meets your criteria, you will be informed instantly.