- Compassionate Inbound Support Rep needed!Location:Auckland (Onsite training,2 days WFH once trained)Rate:$26 - $28 per hour + 8% Holiday PayHours:Monday – Friday, 8:30am – 5:00pmDuration:3 months Start date: ASAP!Purpose-Driven Work That Truly MattersDo you bring a genuine heart for helping others, strong empathy, and a passion for supporting the local community? We are seeking dedicated Customer & Care Support Representatives to join a close-knit, purposeCompassionate Inbound Support Rep needed!Location:Auckland (Onsite training,2 days WFH once trained)Rate:$26 - $28 per hour + 8% Holiday PayHours:Monday – Friday, 8:30am – 5:00pmDuration:3 months Start date: ASAP!Purpose-Driven Work That Truly MattersDo you bring a genuine heart for helping others, strong empathy, and a passion for supporting the local community? We are seeking dedicated Customer & Care Support Representatives to join a close-knit, purpose
- Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving! The Role:Position: 2 temporary positions available (chance of extension or permanent)Duration: 6 month assignmentStart date: ASAPShift 1: Thurs/Fri/Sat/Sun 9PM - 7AM x4 10 hour shifts ( full time WFH, training in office )Shift 2: Sunday - Thursday 12:30pm-9pm ( in office )3-4 weeks of paid trainingCentral WOur client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving! The Role:Position: 2 temporary positions available (chance of extension or permanent)Duration: 6 month assignmentStart date: ASAPShift 1: Thurs/Fri/Sat/Sun 9PM - 7AM x4 10 hour shifts ( full time WFH, training in office )Shift 2: Sunday - Thursday 12:30pm-9pm ( in office )3-4 weeks of paid trainingCentral W
- Are you passionate about keeping Tāmaki Makaurau Auckland’s Hauraki Gulf / Tīkapa Moana, its waters and islands, their flora, fauna, and natural resources pristine and healthy?If you have an interest in telling people about our marine and terrestrial environment, biosecurity or conservation, then this will be the role for you!We are seeking outgoing, reliable individuals who want to protect this beautiful backyard as Biosecurity Ambassadors. This is the peAre you passionate about keeping Tāmaki Makaurau Auckland’s Hauraki Gulf / Tīkapa Moana, its waters and islands, their flora, fauna, and natural resources pristine and healthy?If you have an interest in telling people about our marine and terrestrial environment, biosecurity or conservation, then this will be the role for you!We are seeking outgoing, reliable individuals who want to protect this beautiful backyard as Biosecurity Ambassadors. This is the pe
- Do you have a background in retail, hospo, door to door or inbound/outbound sales? Are you looking to step away from this & transition your leadership skills into a corporate career?Randstad is proud to partner with one of New Zealand’s leading insurance providers. Known for their culture of integrity and excellence, they are expanding their high-performing Wellington team.With a newly increased base salary of $65,000 + a lucrative commission structure, weDo you have a background in retail, hospo, door to door or inbound/outbound sales? Are you looking to step away from this & transition your leadership skills into a corporate career?Randstad is proud to partner with one of New Zealand’s leading insurance providers. Known for their culture of integrity and excellence, they are expanding their high-performing Wellington team.With a newly increased base salary of $65,000 + a lucrative commission structure, we
- Do you have a background in retail, hospo, door to door or inbound/outbound sales? Are you looking to step away from this & transition your leadership skills into a corporate career?Randstad is proud to partner with one of New Zealand’s leading insurance providers. Known for their culture of integrity and excellence, they are expanding their high-performing Wellington team.With a newly increased base salary of $65,000 + a lucrative commission structure, weDo you have a background in retail, hospo, door to door or inbound/outbound sales? Are you looking to step away from this & transition your leadership skills into a corporate career?Randstad is proud to partner with one of New Zealand’s leading insurance providers. Known for their culture of integrity and excellence, they are expanding their high-performing Wellington team.With a newly increased base salary of $65,000 + a lucrative commission structure, we
- About the roleWe are looking for an adaptable Customer Service Representative to join a public sector team in central Whanganui for a temporary assignment until 2027. This is a full-time, Monday to Friday position, standard business hours job opportunity. As the first point of contact, you will support customers and whānau by providing clear information and advice across various digital and phone channels.Provide first-call resolution for customer and whāAbout the roleWe are looking for an adaptable Customer Service Representative to join a public sector team in central Whanganui for a temporary assignment until 2027. This is a full-time, Monday to Friday position, standard business hours job opportunity. As the first point of contact, you will support customers and whānau by providing clear information and advice across various digital and phone channels.Provide first-call resolution for customer and whā
- Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving! The Role:Position: 1 temporary position available (chance of extension or permanent)Duration: 6 month assignmentStart date: ASAPFull time work from home - no requirement to be in office Shift: Thurs/Fri/Sat/Sun 9PM - 7AM x4 10 hour shifts 3 weeks of paid trainingCentral Wellington location in a modern officOur client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving! The Role:Position: 1 temporary position available (chance of extension or permanent)Duration: 6 month assignmentStart date: ASAPFull time work from home - no requirement to be in office Shift: Thurs/Fri/Sat/Sun 9PM - 7AM x4 10 hour shifts 3 weeks of paid trainingCentral Wellington location in a modern offic
- Are you passionate about keeping Tāmaki Makaurau/Auckland’s flora, fauna, and natural resources clean and green? If you have an interest in biosecurity then this will be the role for you! We are seeking reliable individuals who want to protect the beautiful Kaipatiki region, Waitākere and Hunua Ranges. This is the perfect opportunity to take on exciting temporary summer work and kick-start your new year.The role:Serious biosecurity issues, including plantAre you passionate about keeping Tāmaki Makaurau/Auckland’s flora, fauna, and natural resources clean and green? If you have an interest in biosecurity then this will be the role for you! We are seeking reliable individuals who want to protect the beautiful Kaipatiki region, Waitākere and Hunua Ranges. This is the perfect opportunity to take on exciting temporary summer work and kick-start your new year.The role:Serious biosecurity issues, including plant
- At Randstad Wellington, our Business Support team partners with leading public sector agencies, corporate businesses, and non-profit organizations across the capital. We are currently seeking Expressions of Interest (EOI) from proactive, detail-oriented Business Support Professionals and Administrators looking for their next career move or flexible assignment.Whether you are looking for long-term career growth, a strategic contract, or immediate temporaryAt Randstad Wellington, our Business Support team partners with leading public sector agencies, corporate businesses, and non-profit organizations across the capital. We are currently seeking Expressions of Interest (EOI) from proactive, detail-oriented Business Support Professionals and Administrators looking for their next career move or flexible assignment.Whether you are looking for long-term career growth, a strategic contract, or immediate temporary
- We are seeking a driven, proactive, and results-focused Sales & Events Coordinator to join our client's team in Greater Auckland. Serving as a key regional representative for a well-established Kiwi not-for-profit, you will split your focus between driving regional membership growth and delivering engaging events, administration, and welfare support for local members.Job Details:Flexible part-time contractor role (starting at 15–20 hours/week, with potentiWe are seeking a driven, proactive, and results-focused Sales & Events Coordinator to join our client's team in Greater Auckland. Serving as a key regional representative for a well-established Kiwi not-for-profit, you will split your focus between driving regional membership growth and delivering engaging events, administration, and welfare support for local members.Job Details:Flexible part-time contractor role (starting at 15–20 hours/week, with potenti
- We are seeking an exceptionally professional, highly organised, and polished Corporate Receptionist to join our clients Auckland CBD headquarters. Serving as the primary face of our business, you will deliver an impeccable first impression for executives, Board members, high-profile clients, and international visitors.Job Details:ASAP start - 3 week cover (with the potential for longer term opportunities) Full-time, office-basedMonday to Friday, Shift optiWe are seeking an exceptionally professional, highly organised, and polished Corporate Receptionist to join our clients Auckland CBD headquarters. Serving as the primary face of our business, you will deliver an impeccable first impression for executives, Board members, high-profile clients, and international visitors.Job Details:ASAP start - 3 week cover (with the potential for longer term opportunities) Full-time, office-basedMonday to Friday, Shift opti
- Do you have a background in retail, hospo, door to door or inbound/outbound sales? Are you looking to step away from this & transition your leadership skills into a corporate career?We are actively seeking mature, reliable professionals who bring strong life experience, situational awareness, and a proven track record of handling responsibility.What’s in it for you?Financial Reward: $60,000 - $70,000 base salary + commission structure.Work-Life Stability:Do you have a background in retail, hospo, door to door or inbound/outbound sales? Are you looking to step away from this & transition your leadership skills into a corporate career?We are actively seeking mature, reliable professionals who bring strong life experience, situational awareness, and a proven track record of handling responsibility.What’s in it for you?Financial Reward: $60,000 - $70,000 base salary + commission structure.Work-Life Stability:
- We are looking for a organized, proactive Administrator to join our client well established Operations team based in Lower Hutt.In this role, you will provide critical administrative support to your direct manager and the wider team. You will play a key part in keeping operations running smoothly, managing records, facilitating event logistics, and supporting financial systems.What's in it for you: Shift: Monday - Friday, 8:30AM - 3PMHourly rate: $30 per hWe are looking for a organized, proactive Administrator to join our client well established Operations team based in Lower Hutt.In this role, you will provide critical administrative support to your direct manager and the wider team. You will play a key part in keeping operations running smoothly, managing records, facilitating event logistics, and supporting financial systems.What's in it for you: Shift: Monday - Friday, 8:30AM - 3PMHourly rate: $30 per h
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customer service jobs overview
On this page, you will find a list of our current customer service jobs and an overview of the typical responsibilities and expectations of a customer service representative. You can compare and filter relevant customer service positions based on specialism, location and salary to find your ideal job match.
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customer service contract types
Do you want to work as a customer service representative in New Zealand long-term or short-term? Check out the available customer service contract types:
- customer service contract jobs: in a contract position, you work a few years or months for the same employer. It is a good way to build your skills and gain valuable experience before taking up a permanent position.
- customer service permanent jobs: when you land a permanent role, you work for the same employer until you resign or retire. It is a great opportunity if you are seeking a role with a steady income and guaranteed job security.
- customer service temporary jobs: in a temporary position, you are not tied to one employer or role indefinitely, as your contract will have a proposed duration. In some cases, they result in staying at the organisation post-contract or even taking on a permanent position.
- customer service temporary to permanent jobs: A temp-to-perm job is transitional in nature. This opportunity allows you to begin as a temporary employee with the possibility of progressing to a full-time job.
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about customer service jobs
A customer service job is a great opportunity for someone who wants to help others, has a knack for solving problems, and likes working with people. Customer service typically involves answering phones, dealing with customers, assisting people who need help with basic tasks like downloading software or setting up a new account, and helping companies manage their customer satisfaction. Would you like to know more about working as customer service? Then check out the customer service profile page.
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how much does a customer service representative make in New Zealand?
We share all there is to know about the salary of customer service on this customer service profile page. And of course, you can also find the salary for each customer service job in our job overview by simply clicking on the job description.
how do you apply for customer service jobs?
If you are ready to apply for a customer service role, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job in customer service?
There are no minimum qualifications for working as a customer service representative. However, you can benefit from the following educational qualifications:
- education: undertake courses to improve your skills in administration software and communication skills.
- work experience: most customer representative jobs are entry-level, and you don’t require prior experience. Employers provide on-the-job training to prepare you for the role. You also gain experience through internships and jobs in retail positions.
For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service representative job profile.
In the customer service job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service job is available that meets your criteria, you will be informed instantly.