- The Opportunity We are looking for a versatile individual to join a high-growth team dedicated to removing friction from everyday professional life. The team take complex, essential processes and streamline them, allowing users to spend less time on administration and more time on their actual work.In this role, you will be the engine room of user experience, ensuring that everything runs smoothly behind the scenes while maintaining a direct line to the cuThe Opportunity We are looking for a versatile individual to join a high-growth team dedicated to removing friction from everyday professional life. The team take complex, essential processes and streamline them, allowing users to spend less time on administration and more time on their actual work.In this role, you will be the engine room of user experience, ensuring that everything runs smoothly behind the scenes while maintaining a direct line to the cu
- Are you a natural communicator who loves helping people? Join our clients dynamic team and be the face (and voice) of their brand!About the RoleWe are looking for an energetic and reliable Customer Service Representative to join our clients team in Wellington City. Whether you’re solving a complex issue for a long-term client or welcoming a new one, your goal is to provide a seamless, positive experience every time.Start date: ASAP, we can work with any noAre you a natural communicator who loves helping people? Join our clients dynamic team and be the face (and voice) of their brand!About the RoleWe are looking for an energetic and reliable Customer Service Representative to join our clients team in Wellington City. Whether you’re solving a complex issue for a long-term client or welcoming a new one, your goal is to provide a seamless, positive experience every time.Start date: ASAP, we can work with any no
- The Opportunity We are looking for a versatile individual to join a high-growth team dedicated to removing friction from everyday professional life. The team take complex, essential processes and streamline them, allowing users to spend less time on administration and more time on their actual work.In this role, you will be the engine room of user experience, ensuring that everything runs smoothly behind the scenes while maintaining a direct line to the cuThe Opportunity We are looking for a versatile individual to join a high-growth team dedicated to removing friction from everyday professional life. The team take complex, essential processes and streamline them, allowing users to spend less time on administration and more time on their actual work.In this role, you will be the engine room of user experience, ensuring that everything runs smoothly behind the scenes while maintaining a direct line to the cu
- Are you a natural communicator who loves helping people? Join our clients dynamic team and be the face (and voice) of their brand!About the RoleWe are looking for an energetic and reliable Customer Service Representative to join our clients team. This isn't your typical "script-reading" job; you’ll be handling a mix of inbound inquiries and proactive outbound calls.Whether you’re solving a complex issue for a long-term client or reaching out to welcome a nAre you a natural communicator who loves helping people? Join our clients dynamic team and be the face (and voice) of their brand!About the RoleWe are looking for an energetic and reliable Customer Service Representative to join our clients team. This isn't your typical "script-reading" job; you’ll be handling a mix of inbound inquiries and proactive outbound calls.Whether you’re solving a complex issue for a long-term client or reaching out to welcome a n
- The RoleAre you a detail-oriented professional looking for a short-term role with a prestigious employer? On behalf of our client, we are looking for a focused team to assist with a high-volume data integrity project in Wellington Central.This is a great opportunity to gain corporate experience in a low-risk, supportive environment.The ProjectYou will be responsible for a comprehensive "clean-up" of corporate customer records. The goal is to ensure that apThe RoleAre you a detail-oriented professional looking for a short-term role with a prestigious employer? On behalf of our client, we are looking for a focused team to assist with a high-volume data integrity project in Wellington Central.This is a great opportunity to gain corporate experience in a low-risk, supportive environment.The ProjectYou will be responsible for a comprehensive "clean-up" of corporate customer records. The goal is to ensure that ap
- The company Randstad are partnering with one of New Zealand’s leading insurance providers, committed to being there for their customers when they need them the most. We are on the look out for outstanding sales consultants to join their high performing team. What’s in it for you?A supportive team environment driven by integrity, respect, and excellence.Opportunities for professional growth and career advancement.Be part of a company committed to doing whaThe company Randstad are partnering with one of New Zealand’s leading insurance providers, committed to being there for their customers when they need them the most. We are on the look out for outstanding sales consultants to join their high performing team. What’s in it for you?A supportive team environment driven by integrity, respect, and excellence.Opportunities for professional growth and career advancement.Be part of a company committed to doing wha
- The company Randstad are partnering with one of New Zealand’s leading insurance providers, committed to being there for their customers when they need them the most. We are on the look out for outstanding sales consultants to join their high performing team. What’s in it for you?A supportive team environment driven by integrity, respect, and excellence.Opportunities for professional growth and career advancement.Be part of a company committed to doing whaThe company Randstad are partnering with one of New Zealand’s leading insurance providers, committed to being there for their customers when they need them the most. We are on the look out for outstanding sales consultants to join their high performing team. What’s in it for you?A supportive team environment driven by integrity, respect, and excellence.Opportunities for professional growth and career advancement.Be part of a company committed to doing wha
- Awesome Part-Time Opportunity: Regional Coordinator - South CanterburyAre you a people person looking for a flexible, long-term part-time job that lets you take charge of your own region? Our client, a fantastic not-for-profit organisation focused on helping Kiwi families, is looking for a committed individual to join their team!This is a remote position with a requirement to organise and attend events in Christchurch. With limited travel required around tAwesome Part-Time Opportunity: Regional Coordinator - South CanterburyAre you a people person looking for a flexible, long-term part-time job that lets you take charge of your own region? Our client, a fantastic not-for-profit organisation focused on helping Kiwi families, is looking for a committed individual to join their team!This is a remote position with a requirement to organise and attend events in Christchurch. With limited travel required around t
- The Opportunity Are you a commercially-minded sales professional who understands that the best growth comes from the right partnerships, not just any partnerships?We are representing a globally loved, premium brand that is looking for a Sales-Focused Team Member to join their close-knit Wellington headquarters. This isn't a passive customer service role; it’s a proactive, relationship-driven position for someone who thrives on the phone, loves the "win" ofThe Opportunity Are you a commercially-minded sales professional who understands that the best growth comes from the right partnerships, not just any partnerships?We are representing a globally loved, premium brand that is looking for a Sales-Focused Team Member to join their close-knit Wellington headquarters. This isn't a passive customer service role; it’s a proactive, relationship-driven position for someone who thrives on the phone, loves the "win" of
- Our client is a powerhouse in the transport supply sector—the largest in New Zealand with a significant footprint across Australia. Despite their impressive scale, their Christchurch-based team remains grounded, supportive, and truly collaborative.We are currently seeking a seasoned AR & Credit Control Specialist to manage a high-volume portfolio and maintain the exceptional relationships this business has built with its long-standing customer base.The RolOur client is a powerhouse in the transport supply sector—the largest in New Zealand with a significant footprint across Australia. Despite their impressive scale, their Christchurch-based team remains grounded, supportive, and truly collaborative.We are currently seeking a seasoned AR & Credit Control Specialist to manage a high-volume portfolio and maintain the exceptional relationships this business has built with its long-standing customer base.The Rol
- Awesome Part-Time Opportunity: Regional Coordinator - ManawatuAre you a people person looking for a flexible, long-term part-time job that lets you take charge of your own region? Our client, a fantastic not-for-profit organisation focused on helping Kiwi families, is looking for a committed individual to join their team!This is a remote position with a requirement to organise and attend events in Palmerston North and the wider region. With limited travelAwesome Part-Time Opportunity: Regional Coordinator - ManawatuAre you a people person looking for a flexible, long-term part-time job that lets you take charge of your own region? Our client, a fantastic not-for-profit organisation focused on helping Kiwi families, is looking for a committed individual to join their team!This is a remote position with a requirement to organise and attend events in Palmerston North and the wider region. With limited travel
- The company Randstad are partnering with one of New Zealand’s leading insurance providers, committed to being there for their customers when they need them the most. We are on the look out for outstanding sales consultants to join their high performing team. What’s in it for you?A supportive team environment driven by integrity, respect, and excellence.Opportunities for professional growth and career advancement.Be part of a company committed to doing whaThe company Randstad are partnering with one of New Zealand’s leading insurance providers, committed to being there for their customers when they need them the most. We are on the look out for outstanding sales consultants to join their high performing team. What’s in it for you?A supportive team environment driven by integrity, respect, and excellence.Opportunities for professional growth and career advancement.Be part of a company committed to doing wha
- Are you a results-driven sales professional who loves the freedom of the open road and the thrill of closing a deal?Our client is a dominant force in the New Zealand plumbing sector & they are looking for a high-energy Sales Representative to take ownership of their South Canterbury territory. This isn't a desk job—you’ll be the face of the brand across South Canterbury building the relationships that keep the industry moving.The RoleReporting to the AreaAre you a results-driven sales professional who loves the freedom of the open road and the thrill of closing a deal?Our client is a dominant force in the New Zealand plumbing sector & they are looking for a high-energy Sales Representative to take ownership of their South Canterbury territory. This isn't a desk job—you’ll be the face of the brand across South Canterbury building the relationships that keep the industry moving.The RoleReporting to the Area
- KEY RESPONSIBILITIESProvide high-quality 1st & 2nd level technical support via the busy IT helpdesk.Deliver in-person desktop support services to team members across the wider business.Contribute to technical projects that support the organisation's ongoing digital transformation.Maintain and troubleshoot hardware and software within a dedicated Microsoft environment.Ensure a customer-centric approach by providing clear and engaging technical assistance.CoKEY RESPONSIBILITIESProvide high-quality 1st & 2nd level technical support via the busy IT helpdesk.Deliver in-person desktop support services to team members across the wider business.Contribute to technical projects that support the organisation's ongoing digital transformation.Maintain and troubleshoot hardware and software within a dedicated Microsoft environment.Ensure a customer-centric approach by providing clear and engaging technical assistance.Co
- The Opportunity Are you a commercially-minded sales professional who understands that the best growth comes from the right partnerships, not just any partnerships?We are representing a globally loved, premium brand that is looking for a Sales-Focused Team Member to join their close-knit Wellington headquarters. This isn't a passive customer service role; it’s a proactive, relationship-driven position for someone who thrives on the phone, loves the "win" ofThe Opportunity Are you a commercially-minded sales professional who understands that the best growth comes from the right partnerships, not just any partnerships?We are representing a globally loved, premium brand that is looking for a Sales-Focused Team Member to join their close-knit Wellington headquarters. This isn't a passive customer service role; it’s a proactive, relationship-driven position for someone who thrives on the phone, loves the "win" of
- About the roleJoin a busy community clinic in Mt Cook as a key member of their six-person administration team. You will be the first point of contact, ensuring all clients and visitors feel at ease while providing essential administration support. This is a full-time, six-week temporary assignment starting early March, with a high possibility of extension.Welcome and direct clients and visitors in person and via phone.Manage clinician calendars and schedulAbout the roleJoin a busy community clinic in Mt Cook as a key member of their six-person administration team. You will be the first point of contact, ensuring all clients and visitors feel at ease while providing essential administration support. This is a full-time, six-week temporary assignment starting early March, with a high possibility of extension.Welcome and direct clients and visitors in person and via phone.Manage clinician calendars and schedul
- Awesome Part-Time Opportunity: Regional Coordinator - ManawatuAre you a people person looking for a flexible, long-term part-time job that lets you take charge of your own region? Our client, a fantastic not-for-profit organisation focused on helping Kiwi families, is looking for a committed individual to join their team!This is a remote position with a requirement to organise and attend events in Palmerston North and the wider region. With limited travelAwesome Part-Time Opportunity: Regional Coordinator - ManawatuAre you a people person looking for a flexible, long-term part-time job that lets you take charge of your own region? Our client, a fantastic not-for-profit organisation focused on helping Kiwi families, is looking for a committed individual to join their team!This is a remote position with a requirement to organise and attend events in Palmerston North and the wider region. With limited travel
- Awesome Part-Time Opportunity: Regional Coordinator - WaikatoAre you a people person looking for a flexible, long-term part-time job that lets you take charge of your own region? Our client, a fantastic not-for-profit organisation focused on helping Kiwi families, is looking for a committed individual to join their team!This is a remote position with a requirement to organise and attend events in Hamilton and the Waikato region. With limited travel requireAwesome Part-Time Opportunity: Regional Coordinator - WaikatoAre you a people person looking for a flexible, long-term part-time job that lets you take charge of your own region? Our client, a fantastic not-for-profit organisation focused on helping Kiwi families, is looking for a committed individual to join their team!This is a remote position with a requirement to organise and attend events in Hamilton and the Waikato region. With limited travel require
- About the roleJoin a dedicated team in Te Whanganui-a-Tara as an Office Administrator on a six-month contract. You will support a professional trustee service by managing core registers and ensuring daily operations run smoothly.Manage reception, greet visitors, and handle incoming calls professionally.Process physical mail and manage courier services for the head office.Maintain office and kitchen supplies to ensure a well-stocked environment.AccuratelAbout the roleJoin a dedicated team in Te Whanganui-a-Tara as an Office Administrator on a six-month contract. You will support a professional trustee service by managing core registers and ensuring daily operations run smoothly.Manage reception, greet visitors, and handle incoming calls professionally.Process physical mail and manage courier services for the head office.Maintain office and kitchen supplies to ensure a well-stocked environment.Accuratel
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customer service jobs overview
On this page, you will find a list of our current customer service jobs and an overview of the typical responsibilities and expectations of a customer service representative. You can compare and filter relevant customer service positions based on specialism, location and salary to find your ideal job match.
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customer service contract types
Do you want to work as a customer service representative in New Zealand long-term or short-term? Check out the available customer service contract types:
- customer service contract jobs: in a contract position, you work a few years or months for the same employer. It is a good way to build your skills and gain valuable experience before taking up a permanent position.
- customer service permanent jobs: when you land a permanent role, you work for the same employer until you resign or retire. It is a great opportunity if you are seeking a role with a steady income and guaranteed job security.
- customer service temporary jobs: in a temporary position, you are not tied to one employer or role indefinitely, as your contract will have a proposed duration. In some cases, they result in staying at the organisation post-contract or even taking on a permanent position.
- customer service temporary to permanent jobs: A temp-to-perm job is transitional in nature. This opportunity allows you to begin as a temporary employee with the possibility of progressing to a full-time job.
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about customer service jobs
A customer service job is a great opportunity for someone who wants to help others, has a knack for solving problems, and likes working with people. Customer service typically involves answering phones, dealing with customers, assisting people who need help with basic tasks like downloading software or setting up a new account, and helping companies manage their customer satisfaction. Would you like to know more about working as customer service? Then check out the customer service profile page.
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how much does a customer service representative make in New Zealand?
We share all there is to know about the salary of customer service on this customer service profile page. And of course, you can also find the salary for each customer service job in our job overview by simply clicking on the job description.
how do you apply for customer service jobs?
If you are ready to apply for a customer service role, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job in customer service?
There are no minimum qualifications for working as a customer service representative. However, you can benefit from the following educational qualifications:
- education: undertake courses to improve your skills in administration software and communication skills.
- work experience: most customer representative jobs are entry-level, and you don’t require prior experience. Employers provide on-the-job training to prepare you for the role. You also gain experience through internships and jobs in retail positions.
For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service representative job profile.
In the customer service job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service job is available that meets your criteria, you will be informed instantly.