Product Owner - Web & Digital Experience
The Role
We are seeking an experienced Product Owner - Web & Digital Experience to own the public-facing digital channels for a cultural, events, and destination agency. As the face of digital for this portfolio, you will act as a trusted advisor, identifying opportunities that deliver value for users and the organisation.
This role is accountable for the ongoing performance, improvement, and delivery of highly visible customer-facing technology while preparing the portfolio for an AI-enabled future.
Key Duties
- Product Strategy: Develop and maintain prioritised roadmap aligned with organisational strategies and customer experience goals.
- Digital & AI Innovation: Identify and implement emerging AI trends, anticipating how they will reshape website experiences and digital discoverability.
- Web Experience: Promote customer-centred design, accessibility, usability, SEO, and responsive design across all digital touchpoints.
- Agile Execution: Translate roadmaps into deliverable initiatives (MVPs/MMPs, epics, user stories), facilitating backlog refinement and trade-off decisions.
- Stakeholder & Vendor Management: Build productive relationships with external vendors, internal teams, and business units, overseeing budgets and contract performance.
Skills & Experience Required
- Core Experience: Demonstrated background in developing and enhancing digital/web products, including proven experience in a Product Owner or Product Manager role.
- Web & UX Expertise: Deep understanding of customer-centred design, user research, accessibility, information architecture, SEO, and web analytics.
- Tech & Innovation: Strong awareness of emerging AI trends, web platforms, CMS, system integration, and the software development lifecycle.
- Agile Mastery: Practical experience with product strategy, backlog management, MVPs, and acceptance criteria in complex, multi-stakeholder environments.
- Soft Skills: Sound judgement, exceptional stakeholder management, and the ability to translate technical subjects into clear business language.
(Please note: Candidates must currently reside in New Zealand and hold valid working rights.)
How to Apply To submit your application in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion or questions, please contact Amaan Kazmi via email at amaan.kazmi@randstaddigital.co.nz or on 0220607986.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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