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8 jobs found for Customer Service

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    • lower hutt, wellington
    • permanent
    • NZ$23.00 - NZ$24.00 per hour
    • full-time
    Are you looking for your next customer service opportunity? We are seeking a passionate customer service officer to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns will include working up until 9pm. About you:Thrive under pressure in a fast paced environment Full unrestricted work rights in New Zealand Access to a vehicle Available for an immediate startAbout the role:Contact centre environmentImmediate startFast paced, busy environmentCustomer resolutionMonday to Friday Shift patterns between 10am - 9pmBenefitsAward winning contact centre Parking Accrue 8% leave entitlement Excellent team culture If you would like to apply, please submit your most up to date resume! As this is for an immediate start only those candidates that have been successfully shortlisted will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you looking for your next customer service opportunity? We are seeking a passionate customer service officer to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns will include working up until 9pm. About you:Thrive under pressure in a fast paced environment Full unrestricted work rights in New Zealand Access to a vehicle Available for an immediate startAbout the role:Contact centre environmentImmediate startFast paced, busy environmentCustomer resolutionMonday to Friday Shift patterns between 10am - 9pmBenefitsAward winning contact centre Parking Accrue 8% leave entitlement Excellent team culture If you would like to apply, please submit your most up to date resume! As this is for an immediate start only those candidates that have been successfully shortlisted will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • albany, auckland
    • permanent
    • full-time
    Are you a recent graduate, do you want to move on from retail, maybe you’re a people person who’s just looking for something a bit closer to home. If any of the above sounds like you, read on! We’re looking for someone who has great soft skills, someone who loves talking to people and delivering excellent customer service. We know that job security is really important; you will be able to work from home during lockdowns and relax knowing that your job is secure. If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Job Location:Based in Albany, North Shore, Auckland What’s on offer:Beautiful corporate work environment, strong team cultureSalary and bonus packageFull time, 10:30-7pmFree off Street ParkingJob Security through lockdownsFull time, Permanent OpportunityMonday to FridayFull training and support from day 1Start in lockdown from home, then work from the Albany officeEnjoy work functions and ‘the company sharing table’ Who we’re looking for:Experienced customer service representativeSomeone who loves serving customers over the phoneExcellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeGreat with computersProactive problem-solver The role:Process orders over the phone and through emailBuild relationships with customers and colleaguesResolve customer complaintsExcellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communication If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you a recent graduate, do you want to move on from retail, maybe you’re a people person who’s just looking for something a bit closer to home. If any of the above sounds like you, read on! We’re looking for someone who has great soft skills, someone who loves talking to people and delivering excellent customer service. We know that job security is really important; you will be able to work from home during lockdowns and relax knowing that your job is secure. If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Job Location:Based in Albany, North Shore, Auckland What’s on offer:Beautiful corporate work environment, strong team cultureSalary and bonus packageFull time, 10:30-7pmFree off Street ParkingJob Security through lockdownsFull time, Permanent OpportunityMonday to FridayFull training and support from day 1Start in lockdown from home, then work from the Albany officeEnjoy work functions and ‘the company sharing table’ Who we’re looking for:Experienced customer service representativeSomeone who loves serving customers over the phoneExcellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeGreat with computersProactive problem-solver The role:Process orders over the phone and through emailBuild relationships with customers and colleaguesResolve customer complaintsExcellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communication If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • lower hutt, wellington
    • permanent
    • NZ$22.00 - NZ$23.00 per hour
    • full-time
    Are you looking for your next customer service opportunity? We are seeking a passionate customer service officer to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns will include working up until 9pm. About you:Thrive under pressure in a fast paced environment Full unrestricted work rights in New Zealand Access to a vehicle Available for an immediate startAbout the role:Contact centre environmentImmediate startFast paced, busy environmentCustomer resolutionMonday to Friday Shift patterns between 10am - 9pmBenefitsAward winning contact centre Parking Accrue 8% leave entitlement Excellent team culture If you would like to apply, please submit your most up to date resume! As this is for an immediate start only those candidates that have been successfully shortlisted will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you looking for your next customer service opportunity? We are seeking a passionate customer service officer to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns will include working up until 9pm. About you:Thrive under pressure in a fast paced environment Full unrestricted work rights in New Zealand Access to a vehicle Available for an immediate startAbout the role:Contact centre environmentImmediate startFast paced, busy environmentCustomer resolutionMonday to Friday Shift patterns between 10am - 9pmBenefitsAward winning contact centre Parking Accrue 8% leave entitlement Excellent team culture If you would like to apply, please submit your most up to date resume! As this is for an immediate start only those candidates that have been successfully shortlisted will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • hornby, canterbury
    • permanent
    • NZ$50,000 - NZ$55,000 per year
    • full-time
    My client is a leading manufacturer of products for the plumbing sector. The building industry is booming right now, and due to this growth a new team member is required for their busy branch in Hornby. This is a Customer Service role, which is primarily phone based with a component of administration work. This is a Monday - Friday (9am - 5.30pm) full time position with little requirement to work outside business hours. On site parking is also available for staff. In this role, you will be responsible for:Processing orders and credit notesAnswering phone calls and dealing with technical enquiries from customersOrganising transport or following up on freight not deliveredPricing and quotesDealing with supplier representativesEmailingLiaising with key stakeholdersOur ideal candidate has at least 2 years experience working in customer service. You will need a fast typing speed, and have good computer literacy. You will thrive when working in a fast paced environment, and be adept at juggling multiple priorities which can change on a dime. Whilst this role is similar to a call centre, it is not your traditional call centre role as you will need to take ownership and see a customer’s enquiry through to completion.An attractive remuneration package is on offer, which includes salary, Southern Cross Health Insurance, and bonus. Long term career development is also available for the right candidate. The team is award-winning, fun, highly engaged ,and hard working. If this sounds like you then please apply online today, or please feel free to email me on andrew.birznieks@randstad.co.nz. We look forward to hear from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    My client is a leading manufacturer of products for the plumbing sector. The building industry is booming right now, and due to this growth a new team member is required for their busy branch in Hornby. This is a Customer Service role, which is primarily phone based with a component of administration work. This is a Monday - Friday (9am - 5.30pm) full time position with little requirement to work outside business hours. On site parking is also available for staff. In this role, you will be responsible for:Processing orders and credit notesAnswering phone calls and dealing with technical enquiries from customersOrganising transport or following up on freight not deliveredPricing and quotesDealing with supplier representativesEmailingLiaising with key stakeholdersOur ideal candidate has at least 2 years experience working in customer service. You will need a fast typing speed, and have good computer literacy. You will thrive when working in a fast paced environment, and be adept at juggling multiple priorities which can change on a dime. Whilst this role is similar to a call centre, it is not your traditional call centre role as you will need to take ownership and see a customer’s enquiry through to completion.An attractive remuneration package is on offer, which includes salary, Southern Cross Health Insurance, and bonus. Long term career development is also available for the right candidate. The team is award-winning, fun, highly engaged ,and hard working. If this sounds like you then please apply online today, or please feel free to email me on andrew.birznieks@randstad.co.nz. We look forward to hear from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • albany, auckland
    • permanent
    • NZ$50,000 - NZ$55,000, per year, free parking, 50-55k, great management!
    • full-time
    We have an exciting opportunity to work for a large and thriving New Zealand technology company. Apply to be part of a supportive and friendly work culture where people are a priority and the company is making great strides in their industry. Based in Albany we're looking for someone who's bubbly, switched on and loves people. You’ll need to have a good understanding of technology; maybe you’re the go-to IT person in your family, you’ve just finished some studies in the IT area, or you just love to troubleshoot tech problems. If you have experience delivering exceptional customer service over both the phone and email please read on and apply! About the role:This opportunity is 40 hours Monday to Friday. The successful applicant will be required to diagnose and investigate incoming calls, assist product installers and customers with their hardware and software. Using several computer tools, such as SalesForce (CRM)delivering high-quality technical support over the phone and emailWorking closely with the account management teamProcessing orders from origin to dispatchProviding training to clients over the phoneKeeping clients up to date on new products and featuresEscalating technical issues to the technical support teamMeeting the service level agreement target (SLA)Testing the software on devices to gain product knowledgeDelivering professional customer service that leads to customer satisfaction Salary:Salary $50,000 - $55,000 per annum based on your experience Perks:Free onsite parking!Work from home one day per week (Work from home while in Orange and then one day per week)Time to catch up and connect with the team over a coffeeChristmas party + Other Corporate eventsTime off over ChristmasWork laptop and headset providedFull training will be offered and you will be supported by experts in the business About you: Technically savvy, bubbly and switched onWillingness to learn and growFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneDetail orientedFirst call resolution is your goalResilient and are up for a challenge! Sounds good? Apply today! Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We have an exciting opportunity to work for a large and thriving New Zealand technology company. Apply to be part of a supportive and friendly work culture where people are a priority and the company is making great strides in their industry. Based in Albany we're looking for someone who's bubbly, switched on and loves people. You’ll need to have a good understanding of technology; maybe you’re the go-to IT person in your family, you’ve just finished some studies in the IT area, or you just love to troubleshoot tech problems. If you have experience delivering exceptional customer service over both the phone and email please read on and apply! About the role:This opportunity is 40 hours Monday to Friday. The successful applicant will be required to diagnose and investigate incoming calls, assist product installers and customers with their hardware and software. Using several computer tools, such as SalesForce (CRM)delivering high-quality technical support over the phone and emailWorking closely with the account management teamProcessing orders from origin to dispatchProviding training to clients over the phoneKeeping clients up to date on new products and featuresEscalating technical issues to the technical support teamMeeting the service level agreement target (SLA)Testing the software on devices to gain product knowledgeDelivering professional customer service that leads to customer satisfaction Salary:Salary $50,000 - $55,000 per annum based on your experience Perks:Free onsite parking!Work from home one day per week (Work from home while in Orange and then one day per week)Time to catch up and connect with the team over a coffeeChristmas party + Other Corporate eventsTime off over ChristmasWork laptop and headset providedFull training will be offered and you will be supported by experts in the business About you: Technically savvy, bubbly and switched onWillingness to learn and growFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneDetail orientedFirst call resolution is your goalResilient and are up for a challenge! Sounds good? Apply today! Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • papanui, canterbury
    • permanent
    • NZ$42,000 - NZ$45,000 per year
    • full-time
    Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday on a rotating roster, with the flexibility to work 24/7 in the future. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday on a rotating roster, with the flexibility to work 24/7 in the future. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • auckland, auckland
    • permanent
    • NZ$50,000 - NZ$53,000, per year, health and wellness benefits
    • full-time
    Would you like to work for a not for profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with a great company that is leading in its industry as a Customer Service Consultant in their Auckland based contact centre.What you will be doing:Providing exceptional customer service which promotes member satisfaction and brand loyaltyYou’ll ensure our members are getting value out of their insurance products by resolving enquiries and making policy changesContribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills:Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get at this company:Competitive base salary with discounted health insurance and wellness benefitsA free Fit-bit and cash rewards for completing well-being activitiesNewly built open plan office in Wynyard QuarterCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentYou do not need to have previous call centre experience.If this sounds like you, please click "APPLY"We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Would you like to work for a not for profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with a great company that is leading in its industry as a Customer Service Consultant in their Auckland based contact centre.What you will be doing:Providing exceptional customer service which promotes member satisfaction and brand loyaltyYou’ll ensure our members are getting value out of their insurance products by resolving enquiries and making policy changesContribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills:Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get at this company:Competitive base salary with discounted health insurance and wellness benefitsA free Fit-bit and cash rewards for completing well-being activitiesNewly built open plan office in Wynyard QuarterCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentYou do not need to have previous call centre experience.If this sounds like you, please click "APPLY"We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • auckland, auckland
    • permanent
    • full-time
    Do you love helping people? Are you looking for an opportunity to launch your customer service career forward?Do you want to work for an organization that makes a difference in the community and in the lives of individual New Zealanders every day? If this sounds like you, please apply! Randstad are looking for a Team Leader to work in a busy call center for a well-known not-for-profit organisation. The roleThis role will require you to be responsible for an inbound customer service team, helping coach, give call feedback, handle call escalations, rostering and general day to day management of the Contact Center operations. The organisationYou will be working for a well-known New Zealand organization with charitable status. This organisation is a major employer and are known for their positive contributions to the community and to the lives of individual New Zealanders. Their modern and comfortable office is based in Mt Wellington, offering easy parking options. They offer extensive opportunities for progression and development, with clear career paths throughout the organisation. Hours and shiftsThis is a full-time role (40 hours per week)Rostered across 8am-8pm Monday-Sunday Pay rateThe rate of pay for this role is $25 - $27 per hour + 8% holiday pay. To apply you for this role, you must:Be a New Zealand citizen, resident, or have a valid open work visa;Be able to pass a Police Check (no criminal convictions);Have proven customer service experience (e.g. in contact centres, hospitality, retail, reception etc. - please note previous contact centre experience is NOT required for this role);Be able to work under high pressure or stressful situations;Be an excellent spoken and written communicator;Be technically apt, and able to pick up new technology and systems quickly and accurately; ANDHave a strong work ethic, enjoy helping people, and be a committed team player. If you're looking to step into a fast-paced, rewarding and flexible environment click the apply button or contact Samsara on (09) 300 7424 or samsara.cawley@randstad.co.nz for a confidential conversation. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Do you love helping people? Are you looking for an opportunity to launch your customer service career forward?Do you want to work for an organization that makes a difference in the community and in the lives of individual New Zealanders every day? If this sounds like you, please apply! Randstad are looking for a Team Leader to work in a busy call center for a well-known not-for-profit organisation. The roleThis role will require you to be responsible for an inbound customer service team, helping coach, give call feedback, handle call escalations, rostering and general day to day management of the Contact Center operations. The organisationYou will be working for a well-known New Zealand organization with charitable status. This organisation is a major employer and are known for their positive contributions to the community and to the lives of individual New Zealanders. Their modern and comfortable office is based in Mt Wellington, offering easy parking options. They offer extensive opportunities for progression and development, with clear career paths throughout the organisation. Hours and shiftsThis is a full-time role (40 hours per week)Rostered across 8am-8pm Monday-Sunday Pay rateThe rate of pay for this role is $25 - $27 per hour + 8% holiday pay. To apply you for this role, you must:Be a New Zealand citizen, resident, or have a valid open work visa;Be able to pass a Police Check (no criminal convictions);Have proven customer service experience (e.g. in contact centres, hospitality, retail, reception etc. - please note previous contact centre experience is NOT required for this role);Be able to work under high pressure or stressful situations;Be an excellent spoken and written communicator;Be technically apt, and able to pick up new technology and systems quickly and accurately; ANDHave a strong work ethic, enjoy helping people, and be a committed team player. If you're looking to step into a fast-paced, rewarding and flexible environment click the apply button or contact Samsara on (09) 300 7424 or samsara.cawley@randstad.co.nz for a confidential conversation. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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