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    4 jobs found for Customer support in Auckland

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      • auckland, auckland
      • permanent
      • NZ$53,000 - NZ$53,000, per year, health and wellness benefits
      • full-time
      Are you looking for a full-time permanent role with the flexibility to work from the office and from the comfort of your own home?Would you like to work for a not-for-profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We are currently recruiting for call-centre, customer service roles with an established New Zealand owned insurance company. This role gives you the work-life balance you've always dreamed of with no late nights and no weekends! The office is based in the heart of Auckland City and you must live in Auckland to be considered for this role. This role is suited to someone who sees themselves in for the long-term and can uphold high standards of customer service and communication.What you will be doing:Providing exceptional customer service which promotes member satisfaction and brand loyaltyEnsuring members are getting value out of their insurance products by resolving enquiries and making policy changesContribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working from home 40 hours per week, Monday – FridayWho we're looking for:You will love helping people and being a team playerYou'll be customer obsessed You'll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou'll thrive at working from home and in the officeYou’ll be resilient and have great tools to support your wellbeing You'll have a private work area at home (with a suitable desk) and high-speed reliable and secure internet.Your experience and skills:Proven Customer Service experience and skills Excellent English skills, both verbal and writtenStrong attention to detail Enjoys making decisions that supports great customer service What you'll get at this company:Competitive base salary with free health and life insurance and wellbeing benefitsA free Fitbit and cash rewards for completing wellbeing activitiesStructured career development within the roleA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workWell-being days offered throughout the yearBenefits offered to not only you but your whanau toolYou do not need to have previous call centre experience, but customer service experience is essential.If this sounds like you, please click "APPLY"We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you looking for a full-time permanent role with the flexibility to work from the office and from the comfort of your own home?Would you like to work for a not-for-profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We are currently recruiting for call-centre, customer service roles with an established New Zealand owned insurance company. This role gives you the work-life balance you've always dreamed of with no late nights and no weekends! The office is based in the heart of Auckland City and you must live in Auckland to be considered for this role. This role is suited to someone who sees themselves in for the long-term and can uphold high standards of customer service and communication.What you will be doing:Providing exceptional customer service which promotes member satisfaction and brand loyaltyEnsuring members are getting value out of their insurance products by resolving enquiries and making policy changesContribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working from home 40 hours per week, Monday – FridayWho we're looking for:You will love helping people and being a team playerYou'll be customer obsessed You'll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou'll thrive at working from home and in the officeYou’ll be resilient and have great tools to support your wellbeing You'll have a private work area at home (with a suitable desk) and high-speed reliable and secure internet.Your experience and skills:Proven Customer Service experience and skills Excellent English skills, both verbal and writtenStrong attention to detail Enjoys making decisions that supports great customer service What you'll get at this company:Competitive base salary with free health and life insurance and wellbeing benefitsA free Fitbit and cash rewards for completing wellbeing activitiesStructured career development within the roleA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workWell-being days offered throughout the yearBenefits offered to not only you but your whanau toolYou do not need to have previous call centre experience, but customer service experience is essential.If this sounds like you, please click "APPLY"We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • auckland, auckland
      • permanent
      • NZ$53,000 per year
      • full-time
      Would you like to work for a not-for-profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with Southern Cross Health Society as a Claim’s Approval Consultant in their Auckland contact centre. Voted as Reader’s Digest’s most trusted Health Insurance brand for 5 years running, Southern Cross Health Society puts their members' health and well-being at the heart of what they do. What you will be doing:Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situationsGuiding and providing assurance to our members during their healthcare journeyRespond to member enquiries displaying consistently high levels of professionalismGather information, conduct research, and piece together a case to deliver a confident and clear decisionParticipate in creating and maintaining a positive, supportive and rewarding team environmentContinuously keep up to date with policy, product, and process knowledge​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendly You’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goals You’ll be excited about your career and growthYour experience and skills: Great with customers Excellent English skills, both verbal and writtenStrong attention to detail What you’ll get at Southern Cross: Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing well-being activitiesCareer development and growth opportunities A supportive training environmentA diverse and inclusive culture where you can bring your whole self to work A fun and collaborative work environment Discounted Southern Cross InsuranceAt Southern Cross, they’re standing strong, all together with heart and vitality to be the best. If this sounds like you, please click "APPLY"We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Would you like to work for a not-for-profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with Southern Cross Health Society as a Claim’s Approval Consultant in their Auckland contact centre. Voted as Reader’s Digest’s most trusted Health Insurance brand for 5 years running, Southern Cross Health Society puts their members' health and well-being at the heart of what they do. What you will be doing:Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situationsGuiding and providing assurance to our members during their healthcare journeyRespond to member enquiries displaying consistently high levels of professionalismGather information, conduct research, and piece together a case to deliver a confident and clear decisionParticipate in creating and maintaining a positive, supportive and rewarding team environmentContinuously keep up to date with policy, product, and process knowledge​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendly You’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goals You’ll be excited about your career and growthYour experience and skills: Great with customers Excellent English skills, both verbal and writtenStrong attention to detail What you’ll get at Southern Cross: Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing well-being activitiesCareer development and growth opportunities A supportive training environmentA diverse and inclusive culture where you can bring your whole self to work A fun and collaborative work environment Discounted Southern Cross InsuranceAt Southern Cross, they’re standing strong, all together with heart and vitality to be the best. If this sounds like you, please click "APPLY"We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • auckland, auckland
      • contract
      • part-time
      Full Stack Software Developer - Contract / ASAP startWe are looking for a Full Stack software developer to come on board and join this Scale up Fintech business. This Kiwi business is providing New Zealanders with industry leading financial service and support. They have had huge growth over the past few years! They are going through a major digital modernization right now and have had a fresh investment, as a consequence the business is now looking for a new contractor to help with the additional workload.They are searching for a contractor who is a passionate developer, self-motivated and excels in a dynamic team environment. Is capable of adapting when needed by learning new skills and problem solvingKey responsibilities: Develop, implement and maintain the Company’s core applications to ensure optimum efficiency and effectiveness in accordance with the Company’s business plan and budget.Ensure the client interfaces are able to be accommodated and assist with the implementation.Fully document all software development in accordance with best practice.Develop, implement and maintain a customer support/help system.Conduct post implementation reviews to ensure benefits are achieved by all parties involved.Review the Company’s software development strategy and when appropriate make recommendations for change.Experience:Essential: .Net Core, C#, SQL, some front end - TypeScript (Vue and/or Angular.JS)Experience with Cloud - AWS ideally. Azure is OK too.Previous experience working in a microservices environment.Experience with Docker, Kubernetes, Helm - Ideal.On offer:Competitive daily/hourly rates available - 3-6 month contract - weekly payFlexible hours - 20-40 hours per weekOffices based in central Auckland with remote working options.Start date ASAP.How to apply: If you are interested and would like to apply please use the links provided or email me directly for more information - martyn.roe@randstad.co.nz Alternatively give me a call on - 02102497797At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Full Stack Software Developer - Contract / ASAP startWe are looking for a Full Stack software developer to come on board and join this Scale up Fintech business. This Kiwi business is providing New Zealanders with industry leading financial service and support. They have had huge growth over the past few years! They are going through a major digital modernization right now and have had a fresh investment, as a consequence the business is now looking for a new contractor to help with the additional workload.They are searching for a contractor who is a passionate developer, self-motivated and excels in a dynamic team environment. Is capable of adapting when needed by learning new skills and problem solvingKey responsibilities: Develop, implement and maintain the Company’s core applications to ensure optimum efficiency and effectiveness in accordance with the Company’s business plan and budget.Ensure the client interfaces are able to be accommodated and assist with the implementation.Fully document all software development in accordance with best practice.Develop, implement and maintain a customer support/help system.Conduct post implementation reviews to ensure benefits are achieved by all parties involved.Review the Company’s software development strategy and when appropriate make recommendations for change.Experience:Essential: .Net Core, C#, SQL, some front end - TypeScript (Vue and/or Angular.JS)Experience with Cloud - AWS ideally. Azure is OK too.Previous experience working in a microservices environment.Experience with Docker, Kubernetes, Helm - Ideal.On offer:Competitive daily/hourly rates available - 3-6 month contract - weekly payFlexible hours - 20-40 hours per weekOffices based in central Auckland with remote working options.Start date ASAP.How to apply: If you are interested and would like to apply please use the links provided or email me directly for more information - martyn.roe@randstad.co.nz Alternatively give me a call on - 02102497797At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • albany, auckland
      • permanent
      • NZ$50,000 - NZ$55,000, per year, 50-55k Albany location!
      • full-time
      Information Technology Helpdesk/​Support TechnicianOur client is the fastest growing technology company in New Zealand for their industry and they have an opening for a new team player to join them. Do you want to join a supportive team environment, work in a new looking office location with free parking, an employee recognition scheme and more benefits. Come join a company that you’ll enjoy working for, where you have job security and work life balance. If you have Technology Helpdesk/​Support Technician/ Customer support experience I’d love to hear from you today! Apply now and start ASAP/Open to notice periods.Job location:Albany, North Shore, Auckland, New ZealandAbout the company:A large, multinational technology company in the technology industry. What’s on offer:Permanent opportunity50-55k salaryFull-time Monday-FridaySet 8 week roster 7-3:30pm, 7:30-4pm, 8-4:30pm, 8:30-5pm, 9-5:30pmCorporate eventsOne day working from homeDiscounts on health care and gym membershipEmployee recognition schemeJob Security through lockdownsBeautiful new office located in AlbanyWho we’re looking for:Technical degree would be helpfulService desk phone experience - level 1 or 2Phone Customer/ Technical support experiencePassionate about the customer’s experienceProblem solving mindCommunication skillsAbility to learn quicklyTroubleshooting/problem-solving skillsAbility to work under pressureAdaptabilityTeamwork skillsInterpersonal skillsSupport experienceIntegrityThe role:Work as a team playerProvide excellent customer technical supportAssist product installers over the phone and using emailStay up to date with product informationPromote a professional and positive environment internally and with clientsSolve client technical issues over the phone and using emailLearning and growing on the job with the possibility of moving into a tier two position in the future If this sounds like the next step in your career, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Information Technology Helpdesk/​Support TechnicianOur client is the fastest growing technology company in New Zealand for their industry and they have an opening for a new team player to join them. Do you want to join a supportive team environment, work in a new looking office location with free parking, an employee recognition scheme and more benefits. Come join a company that you’ll enjoy working for, where you have job security and work life balance. If you have Technology Helpdesk/​Support Technician/ Customer support experience I’d love to hear from you today! Apply now and start ASAP/Open to notice periods.Job location:Albany, North Shore, Auckland, New ZealandAbout the company:A large, multinational technology company in the technology industry. What’s on offer:Permanent opportunity50-55k salaryFull-time Monday-FridaySet 8 week roster 7-3:30pm, 7:30-4pm, 8-4:30pm, 8:30-5pm, 9-5:30pmCorporate eventsOne day working from homeDiscounts on health care and gym membershipEmployee recognition schemeJob Security through lockdownsBeautiful new office located in AlbanyWho we’re looking for:Technical degree would be helpfulService desk phone experience - level 1 or 2Phone Customer/ Technical support experiencePassionate about the customer’s experienceProblem solving mindCommunication skillsAbility to learn quicklyTroubleshooting/problem-solving skillsAbility to work under pressureAdaptabilityTeamwork skillsInterpersonal skillsSupport experienceIntegrityThe role:Work as a team playerProvide excellent customer technical supportAssist product installers over the phone and using emailStay up to date with product informationPromote a professional and positive environment internally and with clientsSolve client technical issues over the phone and using emailLearning and growing on the job with the possibility of moving into a tier two position in the future If this sounds like the next step in your career, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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