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11 jobs found for call centre customer service

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    • wellington central
    • permanent
    • NZ$45,000 - NZ$48,000 per year
    • full-time
    Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the role Monday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout you Previous contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Miria at miria.jacobs@randstad.co.nz or 04 471 4876 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the role Monday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout you Previous contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Miria at miria.jacobs@randstad.co.nz or 04 471 4876 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • albany, auckland
    • permanent
    • NZ$51,000 - NZ$53,000, per year, free parking, 51-53k, great management!
    • full-time
    We have an exciting opportunity to work for a large and thriving New Zealand technology company. Apply to be part of a supportive and friendly work culture where people are a priority and the company is making great strides in their industry. Based in Albany (But starting and working from home while we’re in lockdown) We're looking for someone who's bubbly, switched on and loves people. You’ll need to have a good understanding of technology; maybe you’re the go-to IT person in your family, you’ve just finished some studies in the IT area, or you just love to troubleshoot tech problems. If you have experience delivering exceptional customer service over both the phone and email please read on and apply! About the role:This opportunity is 40 hours on a rostered Monday to Friday. The successful applicant will be required to diagnose and investigate incoming calls, assist our product installers and customers with their hardware and software. Using several computer tools, such as SalesForce (CRM)delivering high-quality technical support over the phone and emailWorking closely with the account management teamProcessing orders from origin to dispatchProviding training to clients over the phoneKeeping clients up to date on new products and featuresEscalating technical issues to the technical support teamMeeting the service level agreement target (SLA)Testing the software on devices to gain product knowledgeDelivering professional customer service that leads to customer satisfaction Salary:Salary $51,000 - $53,000 per annum based on your experience Perks:Free onsite parking!Work from home one day per week (once lockdown is over)Time to catch up and connect with the team over a coffeeChristmas party + Other Corporate eventsTime off over ChristmasWork laptop and headset providedFull training will be offered and you will be supported by experts in the business About you: Technically savvy, bubbly and switched onA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge! Sounds good? Apply today! Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We have an exciting opportunity to work for a large and thriving New Zealand technology company. Apply to be part of a supportive and friendly work culture where people are a priority and the company is making great strides in their industry. Based in Albany (But starting and working from home while we’re in lockdown) We're looking for someone who's bubbly, switched on and loves people. You’ll need to have a good understanding of technology; maybe you’re the go-to IT person in your family, you’ve just finished some studies in the IT area, or you just love to troubleshoot tech problems. If you have experience delivering exceptional customer service over both the phone and email please read on and apply! About the role:This opportunity is 40 hours on a rostered Monday to Friday. The successful applicant will be required to diagnose and investigate incoming calls, assist our product installers and customers with their hardware and software. Using several computer tools, such as SalesForce (CRM)delivering high-quality technical support over the phone and emailWorking closely with the account management teamProcessing orders from origin to dispatchProviding training to clients over the phoneKeeping clients up to date on new products and featuresEscalating technical issues to the technical support teamMeeting the service level agreement target (SLA)Testing the software on devices to gain product knowledgeDelivering professional customer service that leads to customer satisfaction Salary:Salary $51,000 - $53,000 per annum based on your experience Perks:Free onsite parking!Work from home one day per week (once lockdown is over)Time to catch up and connect with the team over a coffeeChristmas party + Other Corporate eventsTime off over ChristmasWork laptop and headset providedFull training will be offered and you will be supported by experts in the business About you: Technically savvy, bubbly and switched onA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge! Sounds good? Apply today! Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • papanui, canterbury
    • permanent
    • NZ$44,000 - NZ$45,000 per year
    • full-time
    Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday (7am-7pm) on a rotating roster. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday (7am-7pm) on a rotating roster. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • takapuna, auckland
    • permanent
    • full-time
    Have you thought about a change in your career? Do you care about the health and wellbeing of New Zealanders? If you enjoy helping people and making a difference, then this may be the perfect role for you. We are a part of a large global company with our corporate head office in Europe but still have a local family feel.We have full-time customer service roles available in the contact centre based in Takapuna starting at the end of September. What you will be doing:Making outbound calls to support our customers to encourage them to book appointments regarding hearing aidsProviding exceptional customer service ​Contribute to a culture of accountability, ownership, and trust amongst the team ​Monday – Friday. Monday-Thursday 10:30am-7:00pm Friday 8:30-5:00pmWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendly You’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goals Your experience and skills: Great with customers, previous experience in retail, hospitality, or contact centresExcellent English skills, both verbal and writtenStrong attention to detail What you’ll get with us: Career development and growth opportunities Job satisfaction where you are genuinely making a differenceA supportive training environmentA diverse and inclusive culture where you can bring your whole self to work A fun and collaborative work environment Modern working environment based in TakapunaWorking closer to home. We are a 2-minute walk from the bus depotIf this sounds like you, please click "APPLY" or alternatively send your CV to me via email: kate.manera@randstad.co.nzI look forward to receiving your application!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Have you thought about a change in your career? Do you care about the health and wellbeing of New Zealanders? If you enjoy helping people and making a difference, then this may be the perfect role for you. We are a part of a large global company with our corporate head office in Europe but still have a local family feel.We have full-time customer service roles available in the contact centre based in Takapuna starting at the end of September. What you will be doing:Making outbound calls to support our customers to encourage them to book appointments regarding hearing aidsProviding exceptional customer service ​Contribute to a culture of accountability, ownership, and trust amongst the team ​Monday – Friday. Monday-Thursday 10:30am-7:00pm Friday 8:30-5:00pmWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendly You’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goals Your experience and skills: Great with customers, previous experience in retail, hospitality, or contact centresExcellent English skills, both verbal and writtenStrong attention to detail What you’ll get with us: Career development and growth opportunities Job satisfaction where you are genuinely making a differenceA supportive training environmentA diverse and inclusive culture where you can bring your whole self to work A fun and collaborative work environment Modern working environment based in TakapunaWorking closer to home. We are a 2-minute walk from the bus depotIf this sounds like you, please click "APPLY" or alternatively send your CV to me via email: kate.manera@randstad.co.nzI look forward to receiving your application!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • auckland, auckland
    • permanent
    • full-time
    Excellent base salaryCorporate Benefits & WFH daysGenuine growth opportunitiesAwesome wellness incentive programsA rare and exciting Outbound Sales opportunity has recently become available with Southern Cross Health Society in their Auckland-based contact center. This role is fast-paced, offers competitive pay rates, excellent corporate benefits, and has the potential for the right candidate to grow within their career and build a future within the corporate organization. We are looking for a candidate with proficient sales experience, who is engaging, and who has a willingness and commitment to getting stuck in. This role is part of a wider team of 16 sales consultants who are a high-energy, close-knit bunch. The Role: Make outbound calls to potential customers through generated sales leadsPersuasively deliver product knowledge and benefits to customersEffectively identify and overcome customer objectionsTake the customer through the sales processObtain customer information and possible new customer leadsMaintain customer/potential customer databasesWork Monday to Friday 9:00 am - 5:30 pmWhat you need to be successful: A background in outbound sales with a proven history of meeting targetsA professional and positive attitude with a willingness to sellExperience in cold calling and business development would be an advantageExcellent communication skills both written and verbalProven adaptability and resilienceStrong relationship building skillsAttention to detail and accuracyA people person!Work for a not-for-profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? Apply today! Send your CV to samsara.cawley@randstad.co.nz , call the office on 093007424 for a confidential conversation or hit the apply. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Excellent base salaryCorporate Benefits & WFH daysGenuine growth opportunitiesAwesome wellness incentive programsA rare and exciting Outbound Sales opportunity has recently become available with Southern Cross Health Society in their Auckland-based contact center. This role is fast-paced, offers competitive pay rates, excellent corporate benefits, and has the potential for the right candidate to grow within their career and build a future within the corporate organization. We are looking for a candidate with proficient sales experience, who is engaging, and who has a willingness and commitment to getting stuck in. This role is part of a wider team of 16 sales consultants who are a high-energy, close-knit bunch. The Role: Make outbound calls to potential customers through generated sales leadsPersuasively deliver product knowledge and benefits to customersEffectively identify and overcome customer objectionsTake the customer through the sales processObtain customer information and possible new customer leadsMaintain customer/potential customer databasesWork Monday to Friday 9:00 am - 5:30 pmWhat you need to be successful: A background in outbound sales with a proven history of meeting targetsA professional and positive attitude with a willingness to sellExperience in cold calling and business development would be an advantageExcellent communication skills both written and verbalProven adaptability and resilienceStrong relationship building skillsAttention to detail and accuracyA people person!Work for a not-for-profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? Apply today! Send your CV to samsara.cawley@randstad.co.nz , call the office on 093007424 for a confidential conversation or hit the apply. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • takapuna, auckland
    • permanent
    • NZ$44,000 - NZ$44,500 per year
    • full-time
    If you enjoy helping people and making a difference, then this may be the perfect role for you. We are a part of a large global company with our corporate head office in Europe but still have a local family feel. Our mission is to help people enjoy the experience of better hearing throughout New Zealand. This is achieved by reaching out to those with hearing loss providing personalised solutions and exceptional client care. We have full-time customer service roles available in the contact centre based in Takapuna starting at the end of August or early September. What you will be doing:Making outbound calls to support our customers to encourage them to book appointments regarding hearing aidsProviding exceptional customer service ​Contribute to a culture of accountability, ownership, and trust amongst the team ​Monday – Friday. Monday-Thursday 10:30am-7:00pm Friday 8:30-5:00pmWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYour experience and skills:Great with customers, previous experience in retail, hospitality, or contact centresExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get with us:Career development and growth opportunitiesJob satisfaction where you are genuinely making a differenceA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentModern working environment based in TakapunaWorking closer to home. We are a 2-minute walk from the bus depotIf this sounds like you, please click "APPLY" We look forward to receiving your application. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    If you enjoy helping people and making a difference, then this may be the perfect role for you. We are a part of a large global company with our corporate head office in Europe but still have a local family feel. Our mission is to help people enjoy the experience of better hearing throughout New Zealand. This is achieved by reaching out to those with hearing loss providing personalised solutions and exceptional client care. We have full-time customer service roles available in the contact centre based in Takapuna starting at the end of August or early September. What you will be doing:Making outbound calls to support our customers to encourage them to book appointments regarding hearing aidsProviding exceptional customer service ​Contribute to a culture of accountability, ownership, and trust amongst the team ​Monday – Friday. Monday-Thursday 10:30am-7:00pm Friday 8:30-5:00pmWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYour experience and skills:Great with customers, previous experience in retail, hospitality, or contact centresExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get with us:Career development and growth opportunitiesJob satisfaction where you are genuinely making a differenceA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentModern working environment based in TakapunaWorking closer to home. We are a 2-minute walk from the bus depotIf this sounds like you, please click "APPLY" We look forward to receiving your application. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • christchurch, canterbury
    • permanent
    • NZ$55,000 - NZ$60,000 per year
    • full-time
    introduction My client is a market leading provider servicing the transport and logistics industry with their products. They are seeking an experienced Account Manager for a phone-based position based in Burnside. the role In this role, you will be responsible for managing customer relationships by: Taking inbound calls from customers and finding solutions to their problems Case management and resolution of issues using Salesforce Conducting onsite visits to support customers as required Processing and coordinating orders and installations Maintaining a customer call cycle Seeking opportunities to upsell to the customer or finding leads for the field reps ideal candidate Our ideal candidate has at least 5 years experience in both a customer service and a B2B sales environment. This means you will have experience managing call cycles, and customer relationships as a high level. Exposure to transport and logisitcs will be looked upon favourably. You will be pro-active, able to self manage, and capable of working in a fast-paced environment. You must be tech savvy and capable to helping people with understand technology. the opportunity My client is growing rapidly, so this is a fantastic time to join and reap the rewards as both the company and your career grows. On site parking is available, along with an attractive salary. The team is engaged, highly motivated and energetic. how to apply If this role sounds like you then please apply online today or call Stephanie from Randstad on 021 310 024 for more information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    introduction My client is a market leading provider servicing the transport and logistics industry with their products. They are seeking an experienced Account Manager for a phone-based position based in Burnside. the role In this role, you will be responsible for managing customer relationships by: Taking inbound calls from customers and finding solutions to their problems Case management and resolution of issues using Salesforce Conducting onsite visits to support customers as required Processing and coordinating orders and installations Maintaining a customer call cycle Seeking opportunities to upsell to the customer or finding leads for the field reps ideal candidate Our ideal candidate has at least 5 years experience in both a customer service and a B2B sales environment. This means you will have experience managing call cycles, and customer relationships as a high level. Exposure to transport and logisitcs will be looked upon favourably. You will be pro-active, able to self manage, and capable of working in a fast-paced environment. You must be tech savvy and capable to helping people with understand technology. the opportunity My client is growing rapidly, so this is a fantastic time to join and reap the rewards as both the company and your career grows. On site parking is available, along with an attractive salary. The team is engaged, highly motivated and energetic. how to apply If this role sounds like you then please apply online today or call Stephanie from Randstad on 021 310 024 for more information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • mount wellington, auckland
    • permanent
    • NZ$53,000 - NZ$57,000 per year
    • full-time
    We are looking for customer service officers who will be responsible for providing timely and high-quality services for customers; and sales and administration support to the wider service team. This will be achieved through accurate and effective communication to potential and actual users, colleagues and stakeholders as well as accurate data entry and system use. Our client is a well known kiwi organisation and this is a highly rewarding position where you will be fundamental in providing excellent customer care and making a critical difference to the wider business. Key Responsibilities:Inbound and outbound customer service aligned to company values,Actioning new enquiries through various platforms and systemsProviding consistent and reliable support to the teamDatabase management and smooth processing of paperworkOccasionally stepping in to support other team members Required Experience / AttributesCall centre experience – confident operating in a telebased roleDemonstrated customer service experience and commitment in an environment in which service level agreements operate excellent written and oral communication skills High level of initiative and motivation with a strong team player mentalityAbility to prioritise workloadThis is a full time position, offering attractive hours with some flexibility, with available parking onsite. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are looking for customer service officers who will be responsible for providing timely and high-quality services for customers; and sales and administration support to the wider service team. This will be achieved through accurate and effective communication to potential and actual users, colleagues and stakeholders as well as accurate data entry and system use. Our client is a well known kiwi organisation and this is a highly rewarding position where you will be fundamental in providing excellent customer care and making a critical difference to the wider business. Key Responsibilities:Inbound and outbound customer service aligned to company values,Actioning new enquiries through various platforms and systemsProviding consistent and reliable support to the teamDatabase management and smooth processing of paperworkOccasionally stepping in to support other team members Required Experience / AttributesCall centre experience – confident operating in a telebased roleDemonstrated customer service experience and commitment in an environment in which service level agreements operate excellent written and oral communication skills High level of initiative and motivation with a strong team player mentalityAbility to prioritise workloadThis is a full time position, offering attractive hours with some flexibility, with available parking onsite. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • christchurch, canterbury
    • permanent
    • NZ$51,000 per year
    • full-time
    Work for an organisation that prides itself on providing their clients with innovative solutions. As a Customer Support Representative, you will be responsible for engaging with customers and supporting them to deliver their business outcomes through the use of technology.You will be facilitating the processing of customer orders, sales, and the installation of technology, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is building a new team in Christchurch, and be an integral part to their customer journey.What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsAbout you:To be successful in this role, you will have great communication and interpersonal skills, an interest towards technology and solving problems. This role is vital to the organisation to provide a great experience for customers. If you are analytical and driven to achieve outcomes, this could be the role for you. Please apply or email andrew.birznieks@randstad.co.nz for more information.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Work for an organisation that prides itself on providing their clients with innovative solutions. As a Customer Support Representative, you will be responsible for engaging with customers and supporting them to deliver their business outcomes through the use of technology.You will be facilitating the processing of customer orders, sales, and the installation of technology, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is building a new team in Christchurch, and be an integral part to their customer journey.What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsAbout you:To be successful in this role, you will have great communication and interpersonal skills, an interest towards technology and solving problems. This role is vital to the organisation to provide a great experience for customers. If you are analytical and driven to achieve outcomes, this could be the role for you. Please apply or email andrew.birznieks@randstad.co.nz for more information.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • wellington central
    • permanent
    • NZ$45,000 - NZ$50,000 per year
    • part-time
    We are looking for one great customer service professional to join a local governmental agency based in the heart of Wellington's CBD but with a wide regional scope. Permanent Part Time30 hours a weekWednesday - SundayShifts between the hours of 1.30/2.30pm start - 9.30/10.30pm (8.30pm on Sunday) finish$50,000 per annum pro-rataWellington CBD locationThe Role Support the public with your amazing customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams. This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government. The People We are looking for a candidate with strong customer service experience. Whether that is from contact center, hospitality, retail or tourism that is looking for a new challenge within contact center. No previous contact center experience necessary - just an eagerness to learn, resilience, and the ability to work in a team. If you have studied Science, the Environment, or Local Governance this could also be a great opportunity to start your career in an organisation with various career pathways. The Desired Candidates Would Have: Strong Local Knowledge of Wellington AreaNaturally Customer-CentricResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work Rights.If this sounds like you, do not hesitate, apply today or contact amelia.pullen@randstad.co.nz for more details. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are looking for one great customer service professional to join a local governmental agency based in the heart of Wellington's CBD but with a wide regional scope. Permanent Part Time30 hours a weekWednesday - SundayShifts between the hours of 1.30/2.30pm start - 9.30/10.30pm (8.30pm on Sunday) finish$50,000 per annum pro-rataWellington CBD locationThe Role Support the public with your amazing customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams. This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government. The People We are looking for a candidate with strong customer service experience. Whether that is from contact center, hospitality, retail or tourism that is looking for a new challenge within contact center. No previous contact center experience necessary - just an eagerness to learn, resilience, and the ability to work in a team. If you have studied Science, the Environment, or Local Governance this could also be a great opportunity to start your career in an organisation with various career pathways. The Desired Candidates Would Have: Strong Local Knowledge of Wellington AreaNaturally Customer-CentricResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work Rights.If this sounds like you, do not hesitate, apply today or contact amelia.pullen@randstad.co.nz for more details. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • christchurch, canterbury
    • permanent
    • NZ$53,000 per year
    • full-time
    Our client is growing! And we need technical support agents today! You will be responsible for providing technical support and knowledge to customers over the phone, solving technical issues, and escalating problems when required.Have you got technical support experience? Do you have a passion for helping people? Are you a recent uni grad who's passionate about technology? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a great team behind them. Come join a growing team based in Christchurch. If you want to work somewhere with career progression this is the company for you. In return you will be provided robust training, an opportunity to learn and grow your commercial knowledge, and a team that will support you from start to finish.Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersIf you are interested in this position then please apply below, or please email andrew.birznieks@randstad.co.nz for any further information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our client is growing! And we need technical support agents today! You will be responsible for providing technical support and knowledge to customers over the phone, solving technical issues, and escalating problems when required.Have you got technical support experience? Do you have a passion for helping people? Are you a recent uni grad who's passionate about technology? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a great team behind them. Come join a growing team based in Christchurch. If you want to work somewhere with career progression this is the company for you. In return you will be provided robust training, an opportunity to learn and grow your commercial knowledge, and a team that will support you from start to finish.Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersIf you are interested in this position then please apply below, or please email andrew.birznieks@randstad.co.nz for any further information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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