We are recruiting for a well-established office furniture business based in Newmarket, seeking a reliable and hands-on Sales Support All-Rounder to join their team. This is a permanent, full-time role suited to someone who enjoys variety, takes pride in accuracy, and is happy working across both customer-facing and back-office responsibilities. This opportunity would suit a mature, hardworking individual with a strong work ethic and a positive, team-focused attitude.
- Location: Newmarket
- Role Type: Permanent, Full-Time
- Salary: $65,000 – $75,000
- Hours: Monday – Friday, 8:30am – 5:00pm
- Start: ASAP preferred
The Role
This is a true all-rounder position supporting the smooth day-to-day operation of a busy showroom and sales function. You’ll work across administration, order processing, logistics, and customer service, while also spending time on the shop floor assisting customers and supporting sales activity. You’ll play an important role in ensuring orders are processed correctly, deliveries are managed effectively, and customers receive a professional experience from initial enquiry through to final delivery.
Key responsibilities include:
- Processing purchase orders and quotes with a high level of accuracy.
- Managing website enquiries and supplier emails
- Checking and reconciling deliveries, receipting stock, and managing the delivery schedule.
- Keeping customers proactively informed regarding timelines, updates, and delays.
- Handling warranty claims and customer service issues efficiently.
- Supporting sales on the shop floor, assisting walk-in customers, and answering phone calls.
- Working with pricing, margins, mark-ups, and updating showroom product pricing.
- Providing general administrative support to ensure efficient internal workflow.
About You
We are looking for a proactive, detail-oriented professional who is comfortable working in a fast-paced, customer-facing environment. You will ideally bring:
- Previous experience in sales support, customer service, administration or retail sales.
- Strong attention to detail and confidence working with numbers (specifically margins/mark-ups).
- A friendly, confident, and professional communication style for both digital and face-to-face interactions.
- Proficiency with Microsoft Office and sales/order management systems.
- Bonus: Experience with SketchUp or similar 3D design software is an advantage.
- The ability to manage multiple tasks, from back-office admin to front-of-house sales.
- A mature mindset, strong work ethic, and a collaborative, team-player attitude.
This role will suit someone who values stability, takes ownership of their work, and understands the importance of reliability and follow-through. If you’re looking for a long-term, stable role where your versatility and commitment will be appreciated, we’d love to hear from you!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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