Business Analyst - Digital & Technology
The Role Overview
We are seeking a Business Analyst to join a dynamic Digital Product & Development team. In this role, you will act as a trusted advisor, bridging the gap between business needs and IT deliverables. You will be responsible for identifying, prioritising, and implementing process improvements that enhance customer satisfaction and operational efficiency. If you are a critical thinker who thrives in Agile environments and enjoys coaching others, this is the perfect opportunity to make a strategic impact.
Role Details:
... - Term: Permanent Full-Time
- Location: Auckland (Central)
- Working Model: Hybrid (Office-based with flexible WFH options)
About the Role
- Project Diversity: Analysis and delivery across a broad spectrum of initiatives, including Digital, Infrastructure, Security, and AI.
- Consult: Partner with Product Owners to shape and prioritise the product backlog using Agile business value frameworks.
- Deliver: Produce high-quality user stories and coach multidisciplinary teams to define clear acceptance criteria and test cases.
- Facilitate: Participate in Agile ceremonies including Backlog Refinement, Daily Stand-ups, and Sprint Reviews.
- Analyze: Undertake comprehensive root cause analysis, value mapping, and process mapping to identify opportunities for improvement.
- Change: Apply change management principles to ensure all initiatives are successfully embedded within the organisation.
- Provide coaching and mentorship to other BAs on analysis methodologies and standardised artefacts.
Skills & Experience Required
- Expertise: Experience as a Business Analyst, preferably in large and complex project environments.
- Project Breadth: Proven experience delivering on diverse projects across Digital, Infrastructure, Security, and AI.
- Agile/Lean Mastery: Solid understanding of and demonstrated experience in using Jira, Agile, and Lean delivery methodologies.
- Certifications: Industry-recognised Agile certification and preferably a Lean or Six Sigma Black Belt qualification.
- Technical Literacy: Ability to work cross-functionally across ICT divisions to achieve short and long-term strategic goals.
- Communication: Exceptional interpersonal skills with the ability to influence and negotiate at all levels.
Company & Culture
Join an organisation that is deeply committed to diversity, inclusion, and cultural responsiveness. We foster a lean, innovative culture where flexible and collaborative ways of working are modelled and championed. You will be part of a team that values continuous service improvement and professional development.
Benefits & Environment
This role offers the chance to work in a dynamic and challenging setting where personal ownership and responsibility are rewarded. You will enjoy a hybrid work environment that supports a healthy work-life balance while contributing to strategic goals that benefit the wider community.
How to Apply
Click APPLY or contact Amaan on 022 060 7986 for a confidential discussion. You can also email amaan.kazmi@randstaddigital.co.nz.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
