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      • wellington, wellington
      • permanent
      • NZ$80,000 - NZ$95,000 per year
      • full-time
      Here is an exciting opportunity for a Marketing leader to join our amazing team to build, grow and nurture the Accessit Library community globally. This is an opportunity for you to bring your fresh ideas and work on the full marketing life cycle from strategy development, marketing campaigns to hands on content creation. Who we are:We are Accessit Library, a modern and sophisticated library management solution, written for and usedmainly in a school environment to facilitate the management of library and information resources tosupport teaching and learning in today’s digital environment. We have been operating for over 25 years with satisfied customers in over 50 countries. We are passionate about our product and about providing excellent service and support to our customers. Additionally, the company is embarked on a growth strategy to increase market share in the regions where it operates, and on continuing developing new markets such as the US and Canada.The objective of this role is to:• Own and drive the global marketing of Accessit Library in our target growth markets (UK, AU, US and NZ) • Drive strong growth in new customer acquisition • Build, grow and nurture the Accessit Library community globally • Add value to the Accessit Library customer community • Increase revenue generation for the company through integrated marketing initiatives across the four key regionsReports to: CEO or delegated personnelFunctional Relationships:• In-market Sales and Support Teams – UK, AU, US and NZ • Graphics Designer, Videographer/ Marketing and communications Assistant and Business Support Administrator• Customers - globally • Suppliers - globallyGeneral ResponsibilitiesTo work with the Senior Management and In-market Sales teams, to develop marketing and communications strategies using a wide range of digital and traditional marketing elements, to drive increased brand awareness, interest and engagement across the different market regions where Access-It operates, with the objectives of achieving lead generation targets and revenue growth in each market.To deliver and drive the marketing campaigns, per the strategy, monitoring performance of each campaign to improve outcomes and meet KPIs.To produce creative content, copy and marketing collateral for each campaign and to support the sales process, across a range of media and channels, both digital and traditional.To work with the Senior Management and Customer Support teams to develop, create and produce customer communication and support resources, across a range of media and channels as needed, including eDM; and special projects.Specific ResponsibilitiesMarketing Strategies & PlanningContribute to the development of marketing campaign strategies for delivery across the UK, AU, US, NZ and other markets, ensuring relevance and fit for each market.Proactive identification of new opportunities for customer engagement and prospect engagement/conversion.Campaign and project managementActive and regular reporting on marketing plan and campaign results, using data and feedback to adapt campaigns, in-market activities and approach as required to ensure success.Working with the marketing team and wider organisation to get buy-in and the necessary support and input to drive and execute campaignsMarketing & Sales Support - Content, Creative and ProductionTo create effective creative for articles, advertisements, DM or eDM or other digital and other marketing as required as part of any ongoing or new marketing campaigns per the marketing strategy and schedules.Working with the in-market sales teams, to create effective sales material to help scale up the capacity for volume sales, and to shorten the sales timeline.Digital, online and social mediaWebsite - to monitor content of the website, recommending changes and ensuring content is current, updating and optimising as required.Responsibility for driving and maintaining all social channels (LinkedIn, Facebook, Twitter) with the goal of driving awareness, interest and community building.Advising on and executing all digital marketing and advertising initiatives, ensuring these represent an integrated, joined up approach to all marketing efforts and support key organisational drivers.New projects and adaptationTo be able to contribute to new projects as they emerge, and to contribute to the general business development of the company. As company needs change, opportunities may exist where contributions can be made with respect to roadshows, exhibitions, sales processes, and so on.Contact details for vacancyIf you have any questions regarding this role please get in touch with Sergio Orellana at sergio.orellana@randstad.co.nz or call me at 027 497 3834.Important - Application steps and informationFor applicants who are not NZ Citizens or Permanent Residents, we recommend you check the NZ Immigration website for updates related to Covid19 restrictions on entry to New Zealand: https://www.immigration.govt.nz/about-us/covid-19At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Here is an exciting opportunity for a Marketing leader to join our amazing team to build, grow and nurture the Accessit Library community globally. This is an opportunity for you to bring your fresh ideas and work on the full marketing life cycle from strategy development, marketing campaigns to hands on content creation. Who we are:We are Accessit Library, a modern and sophisticated library management solution, written for and usedmainly in a school environment to facilitate the management of library and information resources tosupport teaching and learning in today’s digital environment. We have been operating for over 25 years with satisfied customers in over 50 countries. We are passionate about our product and about providing excellent service and support to our customers. Additionally, the company is embarked on a growth strategy to increase market share in the regions where it operates, and on continuing developing new markets such as the US and Canada.The objective of this role is to:• Own and drive the global marketing of Accessit Library in our target growth markets (UK, AU, US and NZ) • Drive strong growth in new customer acquisition • Build, grow and nurture the Accessit Library community globally • Add value to the Accessit Library customer community • Increase revenue generation for the company through integrated marketing initiatives across the four key regionsReports to: CEO or delegated personnelFunctional Relationships:• In-market Sales and Support Teams – UK, AU, US and NZ • Graphics Designer, Videographer/ Marketing and communications Assistant and Business Support Administrator• Customers - globally • Suppliers - globallyGeneral ResponsibilitiesTo work with the Senior Management and In-market Sales teams, to develop marketing and communications strategies using a wide range of digital and traditional marketing elements, to drive increased brand awareness, interest and engagement across the different market regions where Access-It operates, with the objectives of achieving lead generation targets and revenue growth in each market.To deliver and drive the marketing campaigns, per the strategy, monitoring performance of each campaign to improve outcomes and meet KPIs.To produce creative content, copy and marketing collateral for each campaign and to support the sales process, across a range of media and channels, both digital and traditional.To work with the Senior Management and Customer Support teams to develop, create and produce customer communication and support resources, across a range of media and channels as needed, including eDM; and special projects.Specific ResponsibilitiesMarketing Strategies & PlanningContribute to the development of marketing campaign strategies for delivery across the UK, AU, US, NZ and other markets, ensuring relevance and fit for each market.Proactive identification of new opportunities for customer engagement and prospect engagement/conversion.Campaign and project managementActive and regular reporting on marketing plan and campaign results, using data and feedback to adapt campaigns, in-market activities and approach as required to ensure success.Working with the marketing team and wider organisation to get buy-in and the necessary support and input to drive and execute campaignsMarketing & Sales Support - Content, Creative and ProductionTo create effective creative for articles, advertisements, DM or eDM or other digital and other marketing as required as part of any ongoing or new marketing campaigns per the marketing strategy and schedules.Working with the in-market sales teams, to create effective sales material to help scale up the capacity for volume sales, and to shorten the sales timeline.Digital, online and social mediaWebsite - to monitor content of the website, recommending changes and ensuring content is current, updating and optimising as required.Responsibility for driving and maintaining all social channels (LinkedIn, Facebook, Twitter) with the goal of driving awareness, interest and community building.Advising on and executing all digital marketing and advertising initiatives, ensuring these represent an integrated, joined up approach to all marketing efforts and support key organisational drivers.New projects and adaptationTo be able to contribute to new projects as they emerge, and to contribute to the general business development of the company. As company needs change, opportunities may exist where contributions can be made with respect to roadshows, exhibitions, sales processes, and so on.Contact details for vacancyIf you have any questions regarding this role please get in touch with Sergio Orellana at sergio.orellana@randstad.co.nz or call me at 027 497 3834.Important - Application steps and informationFor applicants who are not NZ Citizens or Permanent Residents, we recommend you check the NZ Immigration website for updates related to Covid19 restrictions on entry to New Zealand: https://www.immigration.govt.nz/about-us/covid-19At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington central
      • permanent
      • NZ$50,000 - NZ$52,000 per year
      • part-time
      We are looking for a passionate customer service professional that is looking for their next role within Government, utilising their customer service skills supporting both the public and our local environment.This Government agency is based in the heart of Wellington's CBD, but has a wide regional scope. If you are looking for a long term opportunity that provides various development pathways in the political and environmental sciences space then this could be the opportunity for you! Permanent - Part TimeSaturday - Sunday8am - 4.30pm & 9am - 5.30pm$50 -52,000 per annum pro-rataWellington CBD locationThe RoleIn this role, you will be supporting the public, making good use of your customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams.This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government.The PeopleWe are looking for a candidate with strong customer service experience, that's a natural communicator, team player and resilient when working in a fast-pace environment - as we all know, dealing with the public can be hard at times!No previous contact center experience necessary, as this supportive team provide indepth and ongoing training. Whether you've been in hospitality, retail or tourism you'll get the training required to get you up to speed, so long as your eager to learn and develop your customer service skills. If you have studied/are studing a Bachelors Degree in Science, focusing on Environmental Science, Marine Biology, Geology, or even a Commerce degree focusing on Political Science, or Local Governance, then this could also be a great opportunity to start your career in an organisation with various career pathways down the line.The Desired Candidates Would Have:Strong Local Knowledge of Wellington AreaNaturally Customer-Centric ApproachResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work Rights.If this sounds like you, do not hesitate, apply today or contact amelia.pullen@randstad.co.nz for more details.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are looking for a passionate customer service professional that is looking for their next role within Government, utilising their customer service skills supporting both the public and our local environment.This Government agency is based in the heart of Wellington's CBD, but has a wide regional scope. If you are looking for a long term opportunity that provides various development pathways in the political and environmental sciences space then this could be the opportunity for you! Permanent - Part TimeSaturday - Sunday8am - 4.30pm & 9am - 5.30pm$50 -52,000 per annum pro-rataWellington CBD locationThe RoleIn this role, you will be supporting the public, making good use of your customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams.This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government.The PeopleWe are looking for a candidate with strong customer service experience, that's a natural communicator, team player and resilient when working in a fast-pace environment - as we all know, dealing with the public can be hard at times!No previous contact center experience necessary, as this supportive team provide indepth and ongoing training. Whether you've been in hospitality, retail or tourism you'll get the training required to get you up to speed, so long as your eager to learn and develop your customer service skills. If you have studied/are studing a Bachelors Degree in Science, focusing on Environmental Science, Marine Biology, Geology, or even a Commerce degree focusing on Political Science, or Local Governance, then this could also be a great opportunity to start your career in an organisation with various career pathways down the line.The Desired Candidates Would Have:Strong Local Knowledge of Wellington AreaNaturally Customer-Centric ApproachResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work Rights.If this sounds like you, do not hesitate, apply today or contact amelia.pullen@randstad.co.nz for more details.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington, wellington
      • permanent
      • NZ$24.00 - NZ$24.50 per hour
      • part-time
      We are looking for passionate customer service professionals that are looking for their next role within Government, utilising their customer service skills supporting both the public and our local environment.This Government agency is based in the heart of Wellington's CBD, but has a wide regional scope. If you are looking for a long term opportunity that provides various development pathways in the political and environmental sciences space then this could be the opportunity for you!Permanent - Part TimeMonday - Sunday (Hours ranging from 27.5 hours to 30 hours)$51,000 per annum pro-rataWellington CBD locationThe RoleIn this role, you will be supporting the public, making good use of your customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams.This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government.The PeopleWe are looking for a candidate with strong customer service experience, that's a natural communicator, team player and resilient when working in a fast-pace environment - as we all know, dealing with the public can be hard at times!No previous contact center experience is necessary, as this supportive team provide in depth and ongoing training. Whether you've been in hospitality, retail or tourism you'll get the training required to get you up to speed, so long as your eager to learn and develop your customer service skills.If you have studied/are studying a Bachelors Degree in Science, focusing on Environmental Science, Marine Biology, Geology, or even a Commerce degree focusing on Political Science, or Local Governance, then this could also be a great opportunity to start your career in an organisation with various career pathways down the line.The Desired Candidates Would Have:Strong Local Knowledge of Wellington AreaNaturally Customer-Centric ApproachResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work RightsAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are looking for passionate customer service professionals that are looking for their next role within Government, utilising their customer service skills supporting both the public and our local environment.This Government agency is based in the heart of Wellington's CBD, but has a wide regional scope. If you are looking for a long term opportunity that provides various development pathways in the political and environmental sciences space then this could be the opportunity for you!Permanent - Part TimeMonday - Sunday (Hours ranging from 27.5 hours to 30 hours)$51,000 per annum pro-rataWellington CBD locationThe RoleIn this role, you will be supporting the public, making good use of your customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams.This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government.The PeopleWe are looking for a candidate with strong customer service experience, that's a natural communicator, team player and resilient when working in a fast-pace environment - as we all know, dealing with the public can be hard at times!No previous contact center experience is necessary, as this supportive team provide in depth and ongoing training. Whether you've been in hospitality, retail or tourism you'll get the training required to get you up to speed, so long as your eager to learn and develop your customer service skills.If you have studied/are studying a Bachelors Degree in Science, focusing on Environmental Science, Marine Biology, Geology, or even a Commerce degree focusing on Political Science, or Local Governance, then this could also be a great opportunity to start your career in an organisation with various career pathways down the line.The Desired Candidates Would Have:Strong Local Knowledge of Wellington AreaNaturally Customer-Centric ApproachResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work RightsAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington central
      • permanent
      • NZ$50,000 - NZ$52,000 per year
      • part-time
      We are looking for a passionate customer service professional that is looking for their next role within Government, utilising their customer service skills supporting both the public and our local environment.This Government agency is based in the heart of Wellington's CBD, but has a wide regional scope. If you are looking for a long term opportunity that provides various development pathways in the political and environmental sciences space then this could be the opportunity for you! Permanent - Part TimeWednesday - Sunday 30 hours 2.30pm - 9pm.$50 -52,000 per annum pro-rataWellington CBD locationThe RoleIn this role, you will be supporting the public, making good use of your customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams.This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government.The PeopleWe are looking for a candidate with strong customer service experience, that's a natural communicator, team player and resilient when working in a fast-pace environment - as we all know, dealing with the public can be hard at times!No previous contact center experience necessary, as this supportive team provide indepth and ongoing training. Whether you've been in hospitality, retail or tourism you'll get the training required to get you up to speed, so long as your eager to learn and develop your customer service skills. If you have studied/are studing a Bachelors Degree in Science, focusing on Environmental Science, Marine Biology, Geology, or even a Commerce degree focusing on Political Science, or Local Governance, then this could also be a great opportunity to start your career in an organisation with various career pathways down the line.The Desired Candidates Would Have:Strong Local Knowledge of Wellington AreaNaturally Customer-Centric ApproachResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work Rights.If this sounds like you, do not hesitate, apply today or contact jade.woodhall@randstad.co.nz for more details.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are looking for a passionate customer service professional that is looking for their next role within Government, utilising their customer service skills supporting both the public and our local environment.This Government agency is based in the heart of Wellington's CBD, but has a wide regional scope. If you are looking for a long term opportunity that provides various development pathways in the political and environmental sciences space then this could be the opportunity for you! Permanent - Part TimeWednesday - Sunday 30 hours 2.30pm - 9pm.$50 -52,000 per annum pro-rataWellington CBD locationThe RoleIn this role, you will be supporting the public, making good use of your customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams.This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government.The PeopleWe are looking for a candidate with strong customer service experience, that's a natural communicator, team player and resilient when working in a fast-pace environment - as we all know, dealing with the public can be hard at times!No previous contact center experience necessary, as this supportive team provide indepth and ongoing training. Whether you've been in hospitality, retail or tourism you'll get the training required to get you up to speed, so long as your eager to learn and develop your customer service skills. If you have studied/are studing a Bachelors Degree in Science, focusing on Environmental Science, Marine Biology, Geology, or even a Commerce degree focusing on Political Science, or Local Governance, then this could also be a great opportunity to start your career in an organisation with various career pathways down the line.The Desired Candidates Would Have:Strong Local Knowledge of Wellington AreaNaturally Customer-Centric ApproachResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work Rights.If this sounds like you, do not hesitate, apply today or contact jade.woodhall@randstad.co.nz for more details.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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