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    2 jobs found for Telecommunications in Auckland

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      • auckland, auckland
      • contract
      • full-time
      IT Support Engineer - 6 month contract / ASAP startVaried help-desk/IT support role available as part of a national teamAuckland based, remote working options availableMobile/Laptop provided, Start ASAPWorking for a Government organisation, you will provide onsite support to end users acting as our first point of contact for clients experiencing issues with their IT solutions or services. Supporting clients and systems at all locations nationally, you will necessitate after-hours work to assist in the resolution of faults. The BAU administration of the IT service desk and escalating issues to the relevant support teams.Key responsibilities: Administration, and support of all IT equipment: office server room, end-user devices, mobile devices, and meeting room video/audio conference facilities, etc.Administration and support user accounts and applications: email, GSuite/MS Office, access management, collaboration and communication tools, asset management system, etc. Onboarding and offboarding of staff ensuring users are informed about IT processes.Maintain and update internal IT documentation, how-to guides, standards, and procedures. Maintain a technical understanding of the desktop infrastructure and its relationship to the businessLiaise with vendors and clients, as required, to resolve issues.Management of day-to-day BAU operations via IT services desk, tickets logged, and escalation to relevant teams and engineers if required.IT user training where required. Experience:Prior experience in a helpdesk / IT support role in multisite organisations.Solid technical background with regards to hardware, software and telecommunications.Maintaining positive relationships with internal and external stakeholders.Experience supporting Windows, Active Directory, O365, Citrix and cloud environments. Experience with Dialpad and in ChromeOS/G Suite is desirable.Excellent customer service skills.Experience working independently and with a globally dispersed team.Some basic network troubleshooting knowledge (IP, DNS, DHCP).User management practices including onboarding/offboarding.On offer: Competitive daily/hourly rates available, 6 month initial contract, weekly pay, start date ASAP, offices based in Auckland CBD with remote working options.How to apply: If you are interested and would like to apply please use the links provided or email me directly for more information - martyn.roe@randstad.co.nz Alternatively give me a call on 02102497797At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      IT Support Engineer - 6 month contract / ASAP startVaried help-desk/IT support role available as part of a national teamAuckland based, remote working options availableMobile/Laptop provided, Start ASAPWorking for a Government organisation, you will provide onsite support to end users acting as our first point of contact for clients experiencing issues with their IT solutions or services. Supporting clients and systems at all locations nationally, you will necessitate after-hours work to assist in the resolution of faults. The BAU administration of the IT service desk and escalating issues to the relevant support teams.Key responsibilities: Administration, and support of all IT equipment: office server room, end-user devices, mobile devices, and meeting room video/audio conference facilities, etc.Administration and support user accounts and applications: email, GSuite/MS Office, access management, collaboration and communication tools, asset management system, etc. Onboarding and offboarding of staff ensuring users are informed about IT processes.Maintain and update internal IT documentation, how-to guides, standards, and procedures. Maintain a technical understanding of the desktop infrastructure and its relationship to the businessLiaise with vendors and clients, as required, to resolve issues.Management of day-to-day BAU operations via IT services desk, tickets logged, and escalation to relevant teams and engineers if required.IT user training where required. Experience:Prior experience in a helpdesk / IT support role in multisite organisations.Solid technical background with regards to hardware, software and telecommunications.Maintaining positive relationships with internal and external stakeholders.Experience supporting Windows, Active Directory, O365, Citrix and cloud environments. Experience with Dialpad and in ChromeOS/G Suite is desirable.Excellent customer service skills.Experience working independently and with a globally dispersed team.Some basic network troubleshooting knowledge (IP, DNS, DHCP).User management practices including onboarding/offboarding.On offer: Competitive daily/hourly rates available, 6 month initial contract, weekly pay, start date ASAP, offices based in Auckland CBD with remote working options.How to apply: If you are interested and would like to apply please use the links provided or email me directly for more information - martyn.roe@randstad.co.nz Alternatively give me a call on 02102497797At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • albany, auckland
      • permanent
      • NZ$50,000 - NZ$54,000, per year, Free parking, 54k, training and support
      • full-time
      Currently working in customer service and are looking for a change? Maybe you’ve worked your way up in a cafe/restaurant/ retail store and you’re looking for an office job with stable hours and a 54k salary? Do you love talking to people? Are you someone who finds customer service rewarding? If so, read on!Would you like the opportunity to work with thousands of retailers across New Zealand in Australia? Receive inbound calls from B2B customers who stock several major brands that my client distributes. Process orders over the phone and via email. Help businesses with product enquiries. Join a close knit team, working in a fast paced, supportive environment. We know that job security is really important to you. Work in the Albany office Monday-Friday, but should a lockdown happen again, relax knowing that your job is secure and you can work from home (No one was made redundant over the pandemic!). If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Key details:54k salaryAlbany LocationFree Parking10:30am - 7pm, Monday to FridayFriendly office environmentAn excellent onboarding experience Support from managersOpportunity to learn, grow and upskillWho we’re looking for:Excellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeProactive problem-solverAbility to build great professional relationships within your team, with internal colleagues and external customers alike.High level of initiative along with excellent organisational and time management skillsExcellent verbal and written communication and a positive professional manner Resilient and able to work under pressureActively participate in company initiatives and activitiesDemonstrates the behaviours required of the team including positivity, a proactive attitude, high attention to detail and strong problem-solving skills. The role:Excellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communicationEnsure you have procedural understanding and competency across all processes Deliver quality customer service through timely, professional Resolving issues and handling escalations from customersDisplay effective, professional communication with the team, colleagues and external customers Managing your workload to ensure company expectations are metSupporting the Team Leader with good communication on workflow and team performanceProactively identifying opportunities to enhance processes and improve the overall outcomes achieved by the team.If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark Allan - Mark.Allan@Randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Currently working in customer service and are looking for a change? Maybe you’ve worked your way up in a cafe/restaurant/ retail store and you’re looking for an office job with stable hours and a 54k salary? Do you love talking to people? Are you someone who finds customer service rewarding? If so, read on!Would you like the opportunity to work with thousands of retailers across New Zealand in Australia? Receive inbound calls from B2B customers who stock several major brands that my client distributes. Process orders over the phone and via email. Help businesses with product enquiries. Join a close knit team, working in a fast paced, supportive environment. We know that job security is really important to you. Work in the Albany office Monday-Friday, but should a lockdown happen again, relax knowing that your job is secure and you can work from home (No one was made redundant over the pandemic!). If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Key details:54k salaryAlbany LocationFree Parking10:30am - 7pm, Monday to FridayFriendly office environmentAn excellent onboarding experience Support from managersOpportunity to learn, grow and upskillWho we’re looking for:Excellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeProactive problem-solverAbility to build great professional relationships within your team, with internal colleagues and external customers alike.High level of initiative along with excellent organisational and time management skillsExcellent verbal and written communication and a positive professional manner Resilient and able to work under pressureActively participate in company initiatives and activitiesDemonstrates the behaviours required of the team including positivity, a proactive attitude, high attention to detail and strong problem-solving skills. The role:Excellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communicationEnsure you have procedural understanding and competency across all processes Deliver quality customer service through timely, professional Resolving issues and handling escalations from customersDisplay effective, professional communication with the team, colleagues and external customers Managing your workload to ensure company expectations are metSupporting the Team Leader with good communication on workflow and team performanceProactively identifying opportunities to enhance processes and improve the overall outcomes achieved by the team.If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark Allan - Mark.Allan@Randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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