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    4 jobs found for Technical Support

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      • wellington, wellington
      • permanent
      • NZ$55,000 - NZ$65,000 per year
      • full-time
      About the CompanyA fantastic opportunity is now available for an entry level Technical Client Support Specialist to become an integral part of Access-It’s NZ and AU based support teams here in Wellington. Work in conjunction with talented technology professionals contribute to the development and delivery of new technical services to help bring to life the enjoyment and betterment of education.Your key responsibilities Be a part of the technical support team to provide support to New Zealand and Australian ClientsHelp Intergrate Access-IT's software onto clients systems remotely and over the phone.Be able to deal with high-volume ticket resolutions particuarlly during school terms.Acquire an in-depth knowledge of the software database structure and services.Diagnose and resolve a wide range of technical support requests.Perform technical Implementation of new sites.About youNetwork experience including, but not limited to: Windows Server environments; Active Directory/ LDAP; Virtualisation. Experience with Azure and SSO an advantage.A good understanding of relational databases, and SQL an advantage.A ‘can-do’ attitude.Strong attention to detail, high levels of accuracy.Ability to learn quickly.Ability to work independently and as part of a group.Excellent written and verbal communication skills in English, and an ability to be understood clearly by AIS customers.Customer Service focus.Knowledge of Mac and Linux environments.What's in it for youAccess-It is an organisation that respects the capabilities of their people, along with a competitive salary package, you will receive the full support of the company in helping you develop in your career as they have shown many times through their great people. They thrive on collaboration and you will work with amazing people both in New Zealand at their fantastic Wellington offices and in their global teams as well. You will be recognised for your contributions and your ideas will always matter.ContactThis is an exciting opportunity, apply now! for more information please contact Joel Alheit at joel.alheit@randstad.co.nz.We look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      About the CompanyA fantastic opportunity is now available for an entry level Technical Client Support Specialist to become an integral part of Access-It’s NZ and AU based support teams here in Wellington. Work in conjunction with talented technology professionals contribute to the development and delivery of new technical services to help bring to life the enjoyment and betterment of education.Your key responsibilities Be a part of the technical support team to provide support to New Zealand and Australian ClientsHelp Intergrate Access-IT's software onto clients systems remotely and over the phone.Be able to deal with high-volume ticket resolutions particuarlly during school terms.Acquire an in-depth knowledge of the software database structure and services.Diagnose and resolve a wide range of technical support requests.Perform technical Implementation of new sites.About youNetwork experience including, but not limited to: Windows Server environments; Active Directory/ LDAP; Virtualisation. Experience with Azure and SSO an advantage.A good understanding of relational databases, and SQL an advantage.A ‘can-do’ attitude.Strong attention to detail, high levels of accuracy.Ability to learn quickly.Ability to work independently and as part of a group.Excellent written and verbal communication skills in English, and an ability to be understood clearly by AIS customers.Customer Service focus.Knowledge of Mac and Linux environments.What's in it for youAccess-It is an organisation that respects the capabilities of their people, along with a competitive salary package, you will receive the full support of the company in helping you develop in your career as they have shown many times through their great people. They thrive on collaboration and you will work with amazing people both in New Zealand at their fantastic Wellington offices and in their global teams as well. You will be recognised for your contributions and your ideas will always matter.ContactThis is an exciting opportunity, apply now! for more information please contact Joel Alheit at joel.alheit@randstad.co.nz.We look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • albany, auckland
      • permanent
      • NZ$50,000 - NZ$55,000, per year, 50-55k Albany location!
      • full-time
      Information Technology Helpdesk/​Support TechnicianOur client is the fastest growing technology company in New Zealand for their industry and they have an opening for a new team player to join them. Do you want to join a supportive team environment, work in a new looking office location with free parking, an employee recognition scheme and more benefits. Come join a company that you’ll enjoy working for, where you have job security and work life balance. If you have Technology Helpdesk/​Support Technician/ Customer support experience I’d love to hear from you today! Apply now and start ASAP/Open to notice periods.Job location:Albany, North Shore, Auckland, New ZealandAbout the company:A large, multinational technology company in the technology industry. What’s on offer:Permanent opportunity50-55k salaryFull-time Monday-FridaySet 8 week roster 7-3:30pm, 7:30-4pm, 8-4:30pm, 8:30-5pm, 9-5:30pmCorporate eventsOne day working from homeDiscounts on health care and gym membershipEmployee recognition schemeJob Security through lockdownsBeautiful new office located in AlbanyWho we’re looking for:Technical degree would be helpfulService desk phone experience - level 1 or 2Phone Customer/ Technical support experiencePassionate about the customer’s experienceProblem solving mindCommunication skillsAbility to learn quicklyTroubleshooting/problem-solving skillsAbility to work under pressureAdaptabilityTeamwork skillsInterpersonal skillsSupport experienceIntegrityThe role:Work as a team playerProvide excellent customer technical supportAssist product installers over the phone and using emailStay up to date with product informationPromote a professional and positive environment internally and with clientsSolve client technical issues over the phone and using emailLearning and growing on the job with the possibility of moving into a tier two position in the future If this sounds like the next step in your career, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Information Technology Helpdesk/​Support TechnicianOur client is the fastest growing technology company in New Zealand for their industry and they have an opening for a new team player to join them. Do you want to join a supportive team environment, work in a new looking office location with free parking, an employee recognition scheme and more benefits. Come join a company that you’ll enjoy working for, where you have job security and work life balance. If you have Technology Helpdesk/​Support Technician/ Customer support experience I’d love to hear from you today! Apply now and start ASAP/Open to notice periods.Job location:Albany, North Shore, Auckland, New ZealandAbout the company:A large, multinational technology company in the technology industry. What’s on offer:Permanent opportunity50-55k salaryFull-time Monday-FridaySet 8 week roster 7-3:30pm, 7:30-4pm, 8-4:30pm, 8:30-5pm, 9-5:30pmCorporate eventsOne day working from homeDiscounts on health care and gym membershipEmployee recognition schemeJob Security through lockdownsBeautiful new office located in AlbanyWho we’re looking for:Technical degree would be helpfulService desk phone experience - level 1 or 2Phone Customer/ Technical support experiencePassionate about the customer’s experienceProblem solving mindCommunication skillsAbility to learn quicklyTroubleshooting/problem-solving skillsAbility to work under pressureAdaptabilityTeamwork skillsInterpersonal skillsSupport experienceIntegrityThe role:Work as a team playerProvide excellent customer technical supportAssist product installers over the phone and using emailStay up to date with product informationPromote a professional and positive environment internally and with clientsSolve client technical issues over the phone and using emailLearning and growing on the job with the possibility of moving into a tier two position in the future If this sounds like the next step in your career, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • lower hutt, wellington
      • permanent
      • NZ$60,000 - NZ$62,000 per year
      • full-time
      Join a dynamic, varied team environment and further your Service Desk / Help Desk / IT support experience working in-house, as part of this small supportive team based in Lower Hutt.This opportunity is; Temporary, Full TimeMonday - FridayBusiness HoursOn-site based in Lower Hutt$28-30ph ASAP startThe OrganisationThis organisation is driven by and for the community. Join this in-house Service Desk team, committed to ensuring nothing hinders that. Diverse and intrinsically customer-centric, this team pride themselves on their service delivery and are looking for someone that can hit the ground running in this fast pace environment, providing varied IT support. The RoleFundamentally this roles will involve;Customer service and technical support over phone, email, via their ticketing system and on-site supportFirst call resolution and technical troubleshootingUser requestsHardware and software supportAbout YouNo two days are the same in this role. You must be flexible with an appetite to learn and be a good team player.We are looking for a driven, Service Desk Analyst with natural customer service skills and the following;Service desk/Help desk experience on either a large Service Desk or in-house Service DeskConfident interpersonal communication skills both written and verbalExperience with;AzureActive directoryExchange Windows operating systemsMicrosoft shopALL APPLICANTS MUST HAVENZ Residency/Citizenship Relevant qualifications below or equivalent experienceBusiness ComputingDegree/Diploma in Information and Communications TechnologyNational Diploma in Computing SupportDo not hesitate! Apply today via the link below or contact me at tara.broderson@randstad.co.nz for more information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Join a dynamic, varied team environment and further your Service Desk / Help Desk / IT support experience working in-house, as part of this small supportive team based in Lower Hutt.This opportunity is; Temporary, Full TimeMonday - FridayBusiness HoursOn-site based in Lower Hutt$28-30ph ASAP startThe OrganisationThis organisation is driven by and for the community. Join this in-house Service Desk team, committed to ensuring nothing hinders that. Diverse and intrinsically customer-centric, this team pride themselves on their service delivery and are looking for someone that can hit the ground running in this fast pace environment, providing varied IT support. The RoleFundamentally this roles will involve;Customer service and technical support over phone, email, via their ticketing system and on-site supportFirst call resolution and technical troubleshootingUser requestsHardware and software supportAbout YouNo two days are the same in this role. You must be flexible with an appetite to learn and be a good team player.We are looking for a driven, Service Desk Analyst with natural customer service skills and the following;Service desk/Help desk experience on either a large Service Desk or in-house Service DeskConfident interpersonal communication skills both written and verbalExperience with;AzureActive directoryExchange Windows operating systemsMicrosoft shopALL APPLICANTS MUST HAVENZ Residency/Citizenship Relevant qualifications below or equivalent experienceBusiness ComputingDegree/Diploma in Information and Communications TechnologyNational Diploma in Computing SupportDo not hesitate! Apply today via the link below or contact me at tara.broderson@randstad.co.nz for more information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • middleton, canterbury
      • permanent
      • NZ$70,000 - NZ$90,000 per year
      • full-time
      What an exciting opportunity to join an exciting and growing Software Technology business based in the Health care and Pharmaceutical industries. We are currently supporting an organisation in finding a Client Relationship Manager, who wants to grow and develop with a market leader in its field. This is a role where you will support the NZ and Australian business, and for your drive and work ethic you will be rewarded with a competitive salary, the ability to work from home (at this stage one day a week), as well as growing professionally with a national leader in its relative field. This role would suit someone who is looking for Full Time employment, and able to commit to Monday to Friday normal working hours. About the role:Manage communication to the organisation and its service providers through phone and emailAssist clients with log in help, setting up new users, device specifications and generally help clients when they have a problem or need helpEnsure CRM database is managed correctly and updated accordinglyManage email and phone queries from all users of the softwareAbout you:A customer centric and focused person who strives to achieve the best for your clients.Experience in the Health and/or Pharmacy industries would be beneficialA high level of attention to detail A pragmatic approach and the ability to use your own initiativeStrong analytical skillsIf you are keen to apply, and looking for a new challenge then please apply, or alternatively if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you,At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      What an exciting opportunity to join an exciting and growing Software Technology business based in the Health care and Pharmaceutical industries. We are currently supporting an organisation in finding a Client Relationship Manager, who wants to grow and develop with a market leader in its field. This is a role where you will support the NZ and Australian business, and for your drive and work ethic you will be rewarded with a competitive salary, the ability to work from home (at this stage one day a week), as well as growing professionally with a national leader in its relative field. This role would suit someone who is looking for Full Time employment, and able to commit to Monday to Friday normal working hours. About the role:Manage communication to the organisation and its service providers through phone and emailAssist clients with log in help, setting up new users, device specifications and generally help clients when they have a problem or need helpEnsure CRM database is managed correctly and updated accordinglyManage email and phone queries from all users of the softwareAbout you:A customer centric and focused person who strives to achieve the best for your clients.Experience in the Health and/or Pharmacy industries would be beneficialA high level of attention to detail A pragmatic approach and the ability to use your own initiativeStrong analytical skillsIf you are keen to apply, and looking for a new challenge then please apply, or alternatively if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you,At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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