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2 jobs found in Auckland

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    • albany, auckland
    • permanent
    • NZ$50,000 - NZ$55,000, per year, Free parking, monday to friday + training!
    • full-time
    - Full time- 50-55k- Free parking- Beautiful large corporate office- Friendly working environment- WFH optionsOur client is growing and we're looking for talented and passionate Customer Service or IT Support agents. You will be responsible for providing customer service or technical support over the phone, solving customer queries, technical issues and escalating problems when required. With offices in America, Australia and NZ- this market leading technology product requires a strong technical support team.Inbound customer service, using Sales Force/Updating CRM software, offering excellent customer support to our loyal customers. We're looking for a resilient candidate who's great on the phone and is ready to take on a challenge.Have you got technical support experience? Do you have a passion for helping people? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a talented team behind them. Come join a growing team based in Albany, Auckland. If you want to work somewhere with career progression within a fun and friednly environment this is the company for you! Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersDays, Hours and Pay:All of these roles are Monday to Friday9:00am-5:00pm (Work from home option 1 day per week) x3 positions open11:30am-7:30pm (Work from home options) x1 position openSalary $50,000 - $55,000 based on experience.What you will need to be successful:- You're a passionate, uplifting individual who is an excellent communicator and has a track record of providing excellent customer service over the phone.- You're driven, resilient, and hard-working.- You have a solution-focused mindset.If you think you have what it takes apply today! Kind regards, Mark Allan - Randstad Business SupportPlease note as this is a permenant role we are only able to consider applicants who currently hold the right to work in NZ.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    - Full time- 50-55k- Free parking- Beautiful large corporate office- Friendly working environment- WFH optionsOur client is growing and we're looking for talented and passionate Customer Service or IT Support agents. You will be responsible for providing customer service or technical support over the phone, solving customer queries, technical issues and escalating problems when required. With offices in America, Australia and NZ- this market leading technology product requires a strong technical support team.Inbound customer service, using Sales Force/Updating CRM software, offering excellent customer support to our loyal customers. We're looking for a resilient candidate who's great on the phone and is ready to take on a challenge.Have you got technical support experience? Do you have a passion for helping people? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a talented team behind them. Come join a growing team based in Albany, Auckland. If you want to work somewhere with career progression within a fun and friednly environment this is the company for you! Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersDays, Hours and Pay:All of these roles are Monday to Friday9:00am-5:00pm (Work from home option 1 day per week) x3 positions open11:30am-7:30pm (Work from home options) x1 position openSalary $50,000 - $55,000 based on experience.What you will need to be successful:- You're a passionate, uplifting individual who is an excellent communicator and has a track record of providing excellent customer service over the phone.- You're driven, resilient, and hard-working.- You have a solution-focused mindset.If you think you have what it takes apply today! Kind regards, Mark Allan - Randstad Business SupportPlease note as this is a permenant role we are only able to consider applicants who currently hold the right to work in NZ.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • auckland, auckland
    • permanent
    • health & wellness benefits
    • full-time
    Would you like to work for a not for profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with a great company that is leading in its industry as a Customer Service Consultant in their Auckland based contact centre. What you will be doing:Providing exceptional customer service which promotes member satisfaction and brand loyalty​You’ll ensure our members are getting value out of their insurance products by resolving enquiries and making policy changes​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendly You’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goals You’ll be excited about your career and growthYour experience and skills: Great with customers Excellent English skills, both verbal and writtenStrong attention to detail What you’ll get at this company: Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing well-being activitiesNewly built open plan office in Wynyard QuarterCareer development and growth opportunities A supportive training environmentA diverse and inclusive culture where you can bring your whole self to work A fun and collaborative work environment You do not need to have previous call centre experience. If this sounds like you, please click "APPLY"We look forward to receiving your application. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Would you like to work for a not for profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with a great company that is leading in its industry as a Customer Service Consultant in their Auckland based contact centre. What you will be doing:Providing exceptional customer service which promotes member satisfaction and brand loyalty​You’ll ensure our members are getting value out of their insurance products by resolving enquiries and making policy changes​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendly You’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goals You’ll be excited about your career and growthYour experience and skills: Great with customers Excellent English skills, both verbal and writtenStrong attention to detail What you’ll get at this company: Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing well-being activitiesNewly built open plan office in Wynyard QuarterCareer development and growth opportunities A supportive training environmentA diverse and inclusive culture where you can bring your whole self to work A fun and collaborative work environment You do not need to have previous call centre experience. If this sounds like you, please click "APPLY"We look forward to receiving your application. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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