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2 jobs found in Auckland, Auckland

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    • auckland, auckland
    • permanent
    • NZ$50,000 - NZ$55,000, per year, Great company to work for + Free parking!
    • full-time
    Have you worked at 2Degrees, Slingshot, Skinny etc? Are you a recent IT graduate? Are you a customer service person with excellent IT skills? My name is Mark from Randstad Recruitment and I have recently placed four people at the client I am advertising this role on behalf of. If you would like to be the fifth read on! I'm looking for someone with excellent communication skills, who's easy to understand, a pleasure to talk to and is passionate about IT. If you would like to help people with technology over the phone and enjoy your career seriously consider applying. My client is located on the North Shore of Auckland in Albany and they offer free parking as well as an excellent work environment.Due to rapid growth we're looking for talented and passionate IT Support agents. You will be responsible for providing technical support and customer service over the phone, solving technical issues and escalating problems when required. With offices in America, Australia and NZ- this market leading technology product requires a strong technical support team. Key responsibilities: Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersThe team operates Monday - Friday normal NZ hours. Salary up to $55,000 DOE. If this sounds like your next role please apply now. Please note as this is a permenant role we are only able to consider applicants who currently hold the right to work in NZ. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Have you worked at 2Degrees, Slingshot, Skinny etc? Are you a recent IT graduate? Are you a customer service person with excellent IT skills? My name is Mark from Randstad Recruitment and I have recently placed four people at the client I am advertising this role on behalf of. If you would like to be the fifth read on! I'm looking for someone with excellent communication skills, who's easy to understand, a pleasure to talk to and is passionate about IT. If you would like to help people with technology over the phone and enjoy your career seriously consider applying. My client is located on the North Shore of Auckland in Albany and they offer free parking as well as an excellent work environment.Due to rapid growth we're looking for talented and passionate IT Support agents. You will be responsible for providing technical support and customer service over the phone, solving technical issues and escalating problems when required. With offices in America, Australia and NZ- this market leading technology product requires a strong technical support team. Key responsibilities: Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersThe team operates Monday - Friday normal NZ hours. Salary up to $55,000 DOE. If this sounds like your next role please apply now. Please note as this is a permenant role we are only able to consider applicants who currently hold the right to work in NZ. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • auckland, auckland
    • permanent
    • full-time
    Problem Manager Lead Well known Govt. agency based in Auckland CBDPermanent role | Problem & Incident Management ITIL / Kepne Fourie This leading local Government organisation based in Auckland CBD needs a Problem Manager Lead to join their specialists, you’ll learn and build skills within a collaborative and innovative environment to adopt and improve their Problem Management approaches. You have:Strong commercial experience (at least 2 years in Problem Management)Knowledge & experience of ITILIn-depth technical experienceOutstanding communication, and interpersonal skillsStakeholder management experience Excellent analytical, documentation and customer service skillsUnderstanding of ServiceNow or Helpdesk platform Proactive, flexible and hard-working demeanour On offer: Permanent role, start ASAP, Auckland CBD offices, advocates for flexible working, opportunities to work with wider teamsHow to apply: If the above sounds like you, click the apply button and go through Seek or the Randstad website. For more details you can call Brogan on 0212013885 or email brogan.west@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Problem Manager Lead Well known Govt. agency based in Auckland CBDPermanent role | Problem & Incident Management ITIL / Kepne Fourie This leading local Government organisation based in Auckland CBD needs a Problem Manager Lead to join their specialists, you’ll learn and build skills within a collaborative and innovative environment to adopt and improve their Problem Management approaches. You have:Strong commercial experience (at least 2 years in Problem Management)Knowledge & experience of ITILIn-depth technical experienceOutstanding communication, and interpersonal skillsStakeholder management experience Excellent analytical, documentation and customer service skillsUnderstanding of ServiceNow or Helpdesk platform Proactive, flexible and hard-working demeanour On offer: Permanent role, start ASAP, Auckland CBD offices, advocates for flexible working, opportunities to work with wider teamsHow to apply: If the above sounds like you, click the apply button and go through Seek or the Randstad website. For more details you can call Brogan on 0212013885 or email brogan.west@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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