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    4 jobs found for Help desk it support in Christchurch, Canterbury

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      • christchurch, canterbury
      • contract
      • NZ$35.00 - NZ$40.00 per hour
      • full-time
      Calling all Service Desk Engineers! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's network This includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team. Skills and experience sought include: 3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office 365 suite, Service Now, Intune, CitrixExperience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include: Experience with mobile devices, in particular iPhones and iPadsKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location. If this sounds like you then please APPLY NOW. Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Calling all Service Desk Engineers! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's network This includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team. Skills and experience sought include: 3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office 365 suite, Service Now, Intune, CitrixExperience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include: Experience with mobile devices, in particular iPhones and iPadsKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location. If this sounds like you then please APPLY NOW. Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • christchurch, canterbury
      • contract
      • NZ$35 - NZ$40 per year
      • full-time
      Calling all Service Desk Engineers! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's network This includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team. Skills and experience sought include: 3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office 365 suite, Service Now, Intune, CitrixExperience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include: Experience with mobile devices, in particular iPhones and iPadsKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location. If this sounds like you then please APPLY NOW. Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Calling all Service Desk Engineers! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's network This includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team. Skills and experience sought include: 3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office 365 suite, Service Now, Intune, CitrixExperience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include: Experience with mobile devices, in particular iPhones and iPadsKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location. If this sounds like you then please APPLY NOW. Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • christchurch, canterbury
      • temporary
      • full-time
      Calling all Help Desk Support professionals! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's networkThis includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team.Skills and experience sought include:3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office AD, 365, Win10Experience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include:Experience with mobile devicesKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location.If this sounds like you then please APPLY NOW.Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Calling all Help Desk Support professionals! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's networkThis includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team.Skills and experience sought include:3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office AD, 365, Win10Experience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include:Experience with mobile devicesKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location.If this sounds like you then please APPLY NOW.Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • burnside, canterbury
      • permanent
      • NZ$57,000 per year
      • full-time
      Our client is growing! And we need technical support agents today! You will be responsible for providing technical support and knowledge to customers as well as Level 1 Support staff, over the phone, solving technical issues, and escalating problems when required.Have you got technical support experience? Do you have a passion for helping people? Are you a recent uni grad who's passionate about technology? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a great team behind them. Come join a growing team based in Christchurch. If you want to work somewhere with career progression this is the company for you. In return you will be provided robust training, an opportunity to learn and grow your commercial knowledge, and a team that will support you from start to finish.Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersIf you are interested in this position then please apply below, or please email andrew.birznieks@randstad.co.nz for any further information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Our client is growing! And we need technical support agents today! You will be responsible for providing technical support and knowledge to customers as well as Level 1 Support staff, over the phone, solving technical issues, and escalating problems when required.Have you got technical support experience? Do you have a passion for helping people? Are you a recent uni grad who's passionate about technology? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a great team behind them. Come join a growing team based in Christchurch. If you want to work somewhere with career progression this is the company for you. In return you will be provided robust training, an opportunity to learn and grow your commercial knowledge, and a team that will support you from start to finish.Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersIf you are interested in this position then please apply below, or please email andrew.birznieks@randstad.co.nz for any further information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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