4 jobs found for Inbound in Auckland, Auckland

Temporary opportunityCompetitive hourly ratesAuckland based rolesInbound / outboundWe are currently seeking experienced Customer Care Representatives across Auckland to work on a temporary basis within a supportive team environment. Continue to grow with the flexibility of temporary work in a fantastic, fast paced work environment. What your day could look like?Answering inbound / outbound callsCommunicating products and servicesAssisting customers with queriesLogging calls and emails Resolving customer queries and issues What are we looking for?We are looking for experienced representatives with a passion for customer service and helping others. The successful candidate will have great communication skills, knowledge of computer systems, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious call centre experienceStrong communication, both written and verbalGood typing skills with accuracy and speed The ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic nature The benefitsFlexibility Supportive teamsCompetitive hourly rateOpportunity to grow your skills Supportive team environmentsAuckland based locations If you're looking for temporary work to bring your expertise and continue to learn and grow in a fantastic work environment click the apply button or contact Kasey on (09) 300 4349 or email kasey.cutler@randstad.co.nz for a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Temporary opportunityCompetitive hourly rateWeekly pay Inbound calls We are currently seeking experienced Customer Care Representatives across Auckland to work on a temporary basis within a well known organisation in a supportive team environment. Bring your expertise and customer care passion to the team and continue to grow your skills and knowledge with the flexibility of temporary work in a fantastic, fast paced work environment. What your day could look like?Answering inbound callsCommunicating servicesAssisting customers with queriesLogging calls and emails Resolving customer queries and issues What are we looking for?We are looking for experienced representatives with a passion for customer service and helping others. The successful candidate will have great communication skills, knowledge of computer systems, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious call centre experienceStrong communication, both written and verbalGood typing skills with accuracy and speed The ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic nature The benefitsFlexibility Supportive team environment Competitive hourly rateWeekly payOpportunity to grow your skills If this sounds like you and you’re looking to start ASAP click the apply button today or contact Kasey on (09) 300 4349 or email kasey.cutler@randstad.co.nz for a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Would you like to work for a not for profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with a great company that is leading in its industry as a Customer Service Consultant in their Auckland based contact centre. What you will be doing: Providing exceptional customer service which promotes member satisfaction and brand loyalty​You’ll ensure our members are getting value out of their insurance products by resolving enquiries and making policy changes​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills:Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get at this company:Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing well-being activitiesNewly built open plan office in Wynyard QuarterCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentYou do not need to have previous call centre experience. If this sounds like you, please click "APPLY" We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

$58,500 per annumAuckland CBD6 months fixed term roleMonday to Friday 9am-5pmSmartphone and mobile data provided! Join a thriving international company! If you are looking for a great team environment, with heaps of on the job training and support + a smartphone with free data, read on. This is not your average customer service role, you will help and consult customers through their purchasing journey and provide an excellent customer experience over the phone and using email. Due to recent growth, we have room for someone special to come join the team. If you’re currently in a customer service role and are looking for your next step up please consider applying today. About the role:Provide best in class customer experience to B2C customersSupporting operational activities via various channels: voice, email, live chat, video chat, SMS and social mediaListen and understand the customer’s problem and consult them with a possible solutionRespond to customer queries with a relatable, warm approachProviding best in class customer care to customers, ensuring high customer satisfaction, responding to inquiries and resolving complaints.Convey product knowledge and advise consumers on incentive programs and campaigns to assist customers with their purchasesDeliver exceptional customer care over the phoneUtilise Good Conversion PractisesCapture all customer interactions in the CRM system with a high degree of accuracy and attention to detailEnsure that all customer data and interactions are treated with the utmost confidentialityEmbody the company values in all interactions with customersManage own workload and Meet KPIsAlways remain pleasant, courteous and supportive About you:Excellent verbal and written communication skillsDesire to help othersFlexible and adaptable to changePassionate about customer serviceSelf-motivated with a great work ethic and can-do attitudeAbility to multitask, work under pressure and remain calmProficient computer skills, including use of Word and ExcelSelf-motivated, able to prioritize and problem solveHigh level of trustworthiness and integrity as you will handle sensitive information - Customer privacy must be at the forefront of all that you doComposure, good business acumen and the ability to work well with others If you’re up for a challenge and love helping others apply today!Please note that you must reside in Auckland and have the right to work in New Zealand. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.